Kent RO — Waste of money in kent - bad odor in water, shocked since installed brand new kent grand +

Address:560048
Website:kent.co.in

Complaint no[protected]


After 10 years o[censored]sage of aqua guard reviva, i thought to invest in kent and i have just bought kent ro grand + 2 days back and installed.
After 4 flush, there is persisting smell in water.

Very disheartening to give complaint to customer care for your brand new product, after that they have assigned technician and when i spoke to technician he said "what h will do if water is smelly and refused to come" his name is bala krishna.

I will give 01 out of 10 to kent, and believe me i find eureka forbes aqua guard has done better job in last 8 years.

It is sincere request to please assign senior engineer to look in the issue, or please refund my money by taking back your 3rd grade product.

Regards
Nitin

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Dear Mr.Nitin,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent
The bad smell is because of carbon filter replace post carbon filter

Raghu
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