Khelmart.com Complaints & Reviews

I order Yonex Muscle Power Badminton Racket on 02.05.2019 and after so many calles and follow up I received the same on 09.05.2019 and when I open the parcel I found that it is bent and damaged I immediately called and inform about the damaged product and also send a so many photo but i never get any reply from them I called him so many times but no reply I am not received back my Money....

I ordered a yonex voltric 7 dg violet color badminton racquet with khelmart and it was shipped on jan 19, 2019 in khelmart.com. After a week, i received it but the color was green and also the racquet frame was completely bent and damaged. When i reported this, they said the colors are shipped in assorted condition (This itself a stupid reason, never mentioned in the product details), and said they cannot accept that the racquet is in bad...

They have sold me fake cricket bat.
I ordered one sg cricket bat (King cobra).
Upon arrival i saw that the bat was not sg but a locally manufactured bat with just 4 grains on it. Ideally a king cobra bat has more than 11-12 grains on it.
I took the bat to a local dealer. He showed me the exact stickers that they had put on the bat for 200 rupees.
I contacted sg also and they also confirmed that it was a fake...

I am shreyas pandit ordered a adiddas xt 3.0 right hand batting pads from your company there is a size issue for me when i ordered batting pads there is no size chart to select i want youth size pads but by mistak your company shipped mens size pads so kindly request you to refund my cash and send your person to collect your product as soon as possible...

I have placed an order for yonex nanoray 18i badminton racquet on 18/7/18. on khelmart.com . they told me that it will be delivered with 1or 2 days if i pay through online while ordering. then i have done the same. but still i dint got my product. i hve called to the customer care and they said the stocks are not available. if that is the case why did they put item on the website and made me paid before the delivery. order id: OR_231717...

Money deducted from my account but still, i got the below message. I have called customer care and they said that your goods will be dispatched on 20 21st july 2018 but not able to see the status in their website https://www.khelmart.com
"dear sir,

Greetings from khelmart,

We observed that you tried to make the order from our website but couldn't through?

If you are facing any issues during...

Contact number is fake, no contact can be made on given number and also i am not getting any response from last five days. Also the company courier service is worst, the product is not delivered before 10 days, they does not mail any information related to the order. I have called for hundred times but my call has not been picked yet. So please try to solve my problem shortly and contact me on my mobile number [protected]...

Absolutely fake company. They are selling products which are available for rs 250 in road side market and quoting mrp as 3400 and then giving discount of 60%. I was shocked to see how people are being cheated. On the other note i think legal complains can be registered against this company as i haven't seen this blatant cheating. Now i value flipkart and amazon. Trust me guys. Don't waste your hard earned money....

Date on 16 april 2018 on line order for a badminton racquet khel mart given a order id 218742 but when i fill up in the tracking box to know for tracking my order package always given invailed id option and i do not get its tracking in formation. Please enqurie it and send my package on my proper adress. Thanks adresss. Brahmadatta dubey near post office hatta. District. Damoh madhyapradesh pin. 470775 moblie no. [protected]...

Hi,

Still i dint get any updates of my order 208339 which i orderd on 8/2/18
@ 12am. Kindly let me know when it will reach me.. I orderd shoes for 954rs through my credit card. Before i would get message so idem delivered mesg but now 6days over no news r updates of my order. Please send me the order item r revert my money back. I was regular customer.. Now am very much upset
Tq...

My order no : or_205985 i have ordered yonex 1 dg racquet for rs.2480/- on 25 jan 2018 and i had not received till 31 jan 2018 and moreover i went to the bluedart office and collected the item from them they did not delivery it to me. I bought the racquet home and when i opened it i saw that there is no racquet found in it.

It is also seen that only the 1dg racquet yonex cover and the polythene was there but no racquet found....

Hi,

I got a fake product. And in the 2nd week of playing it broke. The inner material of the frame is very weak (It seems to be wood and foam material, you can see the same in the images), due to which it broke while playing. But with the original yonex product it doesn't happen, the original ones are very strong instead and does break so easily.
Moreover when the product arrived it arrived in a different cover than...

Khelmart team, please help.

I have no proper response for my issue. And yes the person at ur customer care is very rude and trust me if i as a customer is leave it's because of no khelmart its because od ur customer care... I want to talk to a supervisor and till then i am not happy. They keep on saying they can't transfer to supervisor... How rude.. Why does customer not have an option to talk to higher level. Let me attach...

Sir,

I'm a regular customer of khelmart and i purchase rackets and shoes somany times, recently i purchased.. Yonex astrox 6 badminton racket

I received the item 8th january 2018, at the same day i got to change string.. But actually problem is racket shaft's damaged at the time of stringing. So i want return this product and give new piece.

So, please accept my request and solve issue as soon...

Hello,

I ordered a product 1 month back and after playing for 15 days it lost its sole... I am following up with the customer care care from 4th dec and today is 20th... What am i supposed to expect from. Khelmart now... And the customer service agent was rude on the last call i made and decided to go to formal social media complaint... I am a regular player and had purchased many products online but the khel mart experience...

I placed an order for 1 no badminton shoes and 2 no badminton shorts on 20th of december 2017. During the order placement the payment was deducted and i received an sms confirmation for deduction of payment from bank and then their website got crashed before issuing an order id/order confirmation. But so far they haven't send any confirmation email or sms.

I contacted khelmart and it's been confirmed from their side that the...

Sir

Your order id is : or_200142

I have received below order nivia new hy court badminton shoes red and black on 16/12/2017.
As per my bank account statement your payment is debited twice rs.1088 /- on 13/12/2017.

Pls find the attached bank statment for your perusal. Please refund the amount rs.1088 /- as earlier as possible.

Thanks & regards
G. Selvaraj mosesbr...

Order no. Or_200848
I request to change my shoe size9 size to 8..
I take the delivery of the product.. The kitbag and shoes was very well... Best quality made of..
Hence the problem is fitting with not comfortably with me.. I m not comfortable with size 9, that is very loose.. And not fitted as well to play.. Because the size was not fitting with me.. So pls take my 9size shoe and pls kindly send me 8size shoe....

I have ordered show with spikes with order ID OR_200446 on 15.12.17. They have sent me a different product. When I asked them to refund, they said we will replace but asked me to send the product back to them as there is no pick up service at my area. But I live in central area of hyderabad. Anyways I have sent via DTDC which costed me 300 Rs. But they have agreed for refund of only 100 -150 Rs.
And now when iam trying to update the...

Hi team,

I have ordered thrax badminton shoes and today i have received the product but unfortunately size doesn't fit properly. Product id-th_bsh_00013, order : [or_196848], docket number is[protected]. I have requested for return. Kindly accept and if possible please replace the product with size 10.

Regards,
Arun
[protected]@rediffmail.com...