Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Apr 25, 2024
Complaints 4806
Resolved
1326
Unresolved
3480
Quick Links
Statistics
Share
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Kotak Mahindra Bank
Customer Service Contacts

Kotak Mahindra Bank Phone Numbers

Toll free
1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manusankar
from Ernakulam, Kerala
Nov 9, 2022
Report
Copy

Charged lien in my account without any reason

Address:Kakkanad

I have maintaining two consumer durable loan in kotak mahindra bank. Since 5th of nov was my first Emi date i have tranfered the emi amount to the account prior before the emi date. But emi not debited and i have paid the amount manually through the app. But after that day they have debited extra amount from my account. Today my friend transferred money to my kotak account, from that amount also they have charged money in the name of lien....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
surajchovatiya
from Surat, Gujarat
Nov 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Business loan

Address:surat,gujrat,india

Mene meri loan closing ke liye aaply kiya to kotak mahindra bank walo mana kar rahe he ki aapki loan ka 12 mahina complet nahi huva to wo closing nahi karenge aur ye bhi bola ki 12 mahine bad loan closing ka charge bharke closing karna rahega ye kya bat huva closing charge bhi bharneka aur 12 month ke liye wite bhi karna to mene un logo ko bola ki me complen dalunga to wo log ne bola aapko jo karna ho wo karo india ka RBI ke ruls ki kisiko...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyaswain
from Mumbai, Maharashtra
Nov 8, 2022
Report
Copy

No response from customer service

The worst service no chat no calls are responding properly.I so ended my 150 rs only hearing IVR still since Friday 4th nov I am trying to call no one is bother.I applied for loan due to emergency but still now responses..chat people enjoying with my problem giving thr scripted reply...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyaswain
from Mumbai, Maharashtra
Nov 8, 2022
Report
Copy

No response from customer service,no one receive call

I tried calling this people since Friday.once I connected regarding my loan application that lady just complete her part and disconnected and then no call back.since then I am trying to call no one is responding it’s just busy.chat person are so worst for reply they are enjoying my problem.I have applied for loan because there is an emergency problem came.at least I should know the status.but no one bother.such a worst...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pvkuma
from Bengaluru, Karnataka
Nov 7, 2022
Report
Copy

Daily Calls from Kotak Mahindra Bank even on numbers on DND

Hi Team,

This is to report that Kotak Mahindra Bank continues to call me for personal loans and credit cards even though my number is on the National Do Not Call for more than around 5 years now.
They claim that their DND list does not have my number and their website does not give an option to register the numbers on their DND list.
It is a way to reach out to all customers.
I would hereby request the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Eshwar Srinivas Anumalla
Nov 7, 2022
Report
Copy

I am complaining about untold deductions

For the month of November my EMI payment has been deducted twice. I manually paid my EMI amount ₹5834 on 06th November 2022 through PAYTM as it wasn't deducted automatically on 5th November 2022 even though I had sufficient balance in my account now they asked me to pay 500 rupees extra because of delay in payment. On 07th of November again my account was debited by ₹5834 automatically.

And also kotak deducted 225 rupees...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anitpatil
from Nagpur, Maharashtra
Nov 6, 2022
Report
Copy

Noc certificate loan No RAR11572111

Address:Pl,46 New Binaki Mangalwari Indira Gandhi Nagar opp Siddharth Vidyalay Nagpur

All loan amount paid pls Noc provide my 💌 mail send pls sir loan No RAR1157211 online amount paid...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anitpatil
from Nagpur, Maharashtra
Nov 6, 2022
Report
Copy

Noc certificate loan No RAR808112

Address:Pl,47 New Binaki Mangalwari Indira Gandhi Nagar opp Siddharth Vidyalay Nagpur

Loan no. RAR808112 Noc cartificate chahiye sir pls loan amount all paid...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanvii Chandna
from New Delhi, Delhi
Nov 5, 2022
Report
Copy

Harassment calls regarding Credit Card which is not on my Cibil

Hi Team,

I have been dealing with these harassing calls since 5 years now. Account details are:

Credit Card A/c No.[protected] with Barclays Bank PLC has been transferred to Phoenix trust FY 11-5 SCHEME C.

This was a fraudulent card which was applied in 2006 or 2007 after stealing my information. I got to know about this card in 2014 when I received first call asking me to pay for this CC. I...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saumya Gurha
from Gurugram, Haryana
Nov 5, 2022
Report
Copy

Unauthirised ATM CW and BI FEE-DOM

Address:Manesar Branch

Hi,
I am a Kotak account holder. I have noticed that i am being charged for ATM CW and BI Fees without any information in what reference it is??
Yesterday only 24.78 rs have been deducted 5 times from my account and 10 rs once for BI fees although i haven't used my ATM card this month.
Can u please look into this and suggest a way forward to get my amount back.
Also, I have checked the statement for my previous...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Z
zzzodiac
from Mumbai, Maharashtra
Nov 4, 2022
Report
Copy

Minimum balance charges levied on zero balance account

Address:Kalina Mumbai

Am a saving account holder for salaried account of Kotak Bank. While setting up was informed of zero balance account. Account # [protected] SAVINGS. However, charges have been levied on 9th Sept of 104.74 (for May-22) and 354.25 (for Jun-22) stating Chrg: AMB Non Maintenance Chrg for May-2022...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sameer9959
from Manuguru, Telangana
Nov 2, 2022
Report
Copy

Credit Card interest charge

Hello,

As per the inbox revert I have paid all the bill amount for the last and upcoming bill statement. But you have got rejected to reverse the amount.

I was requesting you to reverse the amount for the penalty imposed on the card. There was a hope that it will get reversed but not happened.

I am a loyal customer for Kotak bank for so long and I raised a request for the penalty to be de-imposed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lesslyjestin
from Mysore, Karnataka
Oct 29, 2022
Report
Copy

Refund initiated by Amazon but not recieved by the bank

Address:Mysore

Sir i have ordered a Cason CX5 Handheld 3-Axis Gimbal for Smartphone Foldable Gimbal Stabilizer with Face Tracking, Gesture Control, Inception, Zoom, Anti-Shake for Youtuber Vlogger Supports iPhone & Android (Grey) on[protected] from Amazon. It was received on[protected] and I have returned my product.
Amazon initiated the refund on[protected] and it was expected to come on[protected].
Amazon gave me the reference id #HSBCN[protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akhil eshwar
from kanpur, Uttar Pradesh
Oct 29, 2022
Report
Copy

Middle name

Address:268 b k block yashoda nagar kanpur,

I have a cheque issued to me with my name, middle name & surname name on it. but my account on bank it having my name & surname. No middle name mention on it. then i went to bank and i asked bank employee for solution but they couldn't give me satisfactory answer.They told me it is not possible. whereas i showed her my driving license which have mention my full name with first, middle and surname. She said that I will inform after 2 days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Merita Ebinesar Paul
from Kalpakkam, Tamil Nadu
Oct 28, 2022
Report
Copy

Frequent Annoying calls

There has lot of Calls from Kotak Mahindra Bank Agents and they are forcing to buy their credit cards...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bharuu99
Oct 27, 2022
Report
Copy

Kotak secure one policy no. GO000036

The call centre person tricked me into getting this policy by saying that its mandatory and hence now i need to cancel this policy as ₹2, 634.35 has been deducted and i need full refund while i'm under free look period which will end 30days after i received my policy i.e 20/10/2022.

Name: Bharat Chouhan
Policy No: GO000036...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarikonda Panakala Raju
Oct 26, 2022
Report
Copy

Account type, banking application, lack of knowledge to bank branch staff.

Address:M.G. Road, Vijayawada.

I had registered previously with kotak 811 account and executive competed full kyc from me, and banking staff confirmed the same even upon visiting branch recently.
I am unable to access my kotak 811 account and account type changed to 811 lite. When opening 811 widget through banking app, response appears as that option is only available to 811 customers. And when trying to open a new 811 account, page appears as I am already having...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soura9043
from JHARGRAM, West Bengal
Oct 20, 2022
Report
Copy

Tbms charging in the name of lien amount

TBMS charges are applied in my account without prior information.They are showing me that my lien amount is Rs.233.87 for tbms charging lien.
Previously they also deducted many rupees from my account for various reasons....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Stuti Tomer
from Ghaziabad, Uttar Pradesh
Oct 20, 2022
Report
Copy

Credit Card Charges

Sales executives provide false information to customers. They called me 6 times to sell their platinum credit card and informed that there will be no annual charges and joining fees for the same. This same thing was informed at least 5 times to me by different sales executives. Then the card got delivered and it was mentioned in the supportive documents that there will be annual charges of Rs.500 and it would be waved off only when you spend...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anuppjalan
from Mumbai, Maharashtra
Oct 19, 2022
Report
Copy

CIBIL Data update is pending for over 3 years

Reference: Kotak Bank Credit Card Account No[protected]

Full and final settlement for above credit card account was done as per attached letter from KOTAK BANK dated 31st January 2019.

However, you are still showing above credit card account as *ACTIVE*

Latest CIBIL report is attached for your ready reference and required verification.

Please change status of above Credit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy