Kuchina — Kuchina customer service is not good

Address:

Kolkata, West Bengal

Kuchina customer service is very bad and poor quality. I bought Kuchina water filter. I am not happy with this product. The filter is not properly purified water. Last week it stopped working. So I called in kuchina customer care on 28th April 2015 and told them to take quick action for this. They told that they will send technician quickly. The docket number[protected] was generated. The next day I received one message from Kuchina that one person named Mr. Arun Gupta will visit. But he didn’t come. After that I again called the customer care but nobody received my call. Service quality is disastrous and why they harass the consumer? Please help for solution. Thanks in advance.