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Kuchina Complaints & Reviews

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Nil D
Jun 20, 2022
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Hub Repair

Address:Netaji Subhash Enclave, Gadakana, Bhubaneswar

I have a Kuchina Marica 3G Hub which I had purchased in 2011… I have complained for the repair of the same but nobody is cooperating me since last one month…

Please help on immediate basis…...
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Nasrin arief
Aug 17, 2021
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Service deficiency by Kitchen Mart, Uttarpara

Address:Uttarpara Hooghly WB

Dear Madam /Sir, I have a Kuchina ARC Chimney (Sl no[protected] . I purchased an AMC on 10/02/2018 for 3 years from Kitchen Mart, Uttarpara, , N. S. Road, Uttarpara, Hooghly - 712258 (Near Shalimar Factory ).
Due to Covid 19 Pandemic, they made a delay of six months in 4th scheduled service and done the service on 28/08/2020 instead of 10/02/2020. They also gave assurance that they would differ the subsequent services to adjust...
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Mousumi Pramanick
Jul 9, 2021
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Fraud case in kichuna service

Hi Kichuna,

This is to inform you that we have faced fraud case in kichuna service.

Our kichuna chimney always under AMC. Month of April, I have a issue oil collector container so I have informed service person to change the oil collector. As he unable come, I have log a case with kuchina. A person, Named Shuvayu Bose called me and came to my home to change the oil collector. At That time he claimed that Our...
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Sailendra Nath Sarma
from Chandigarh, Chandigarh
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AMC for Chimney

Address:Kamrup Metropolitan, Assam

I have done AMC with Bajoria Appliances Pvt. Ltd. for servicing my Kuchina Chimney for 3 years AMC No. 019506 Dt. 18.12.2015. I am sorry to inform you that till date my Chimney was not serviced for a single also. After my several attempts (4th) with Kolkata Office, Complain No.[protected] Dt. 19.05.16 one man came on 26.05.2016, but could not for want of cleaning materials. Kindly let me know what I do. Can I continue it ? or can demand...
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Sampriya Ghosal
from Kolkata, West Bengal
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Kuchina customer service is not good

Address:Kolkata, West Bengal

Kuchina customer service is very bad and poor quality. I bought Kuchina water filter. I am not happy with this product. The filter is not properly purified water. Last week it stopped working. So I called in kuchina customer care on 28th April 2015 and told them to take quick action for this. They told that they will send technician quickly. The docket number[protected] was generated. The next day I received one message from Kuchina that...
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Tushar Kanti Bera
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No After Sale Service

I have brought an "Aqua sure Water Filter" of Eureka Forbes from Kuchina-Behala Sakher Bazar in 2006. They told me the product is very good, and they are always there for future maintenances just over a phone call. The next 1st year was run well, but then when I faced a problem about that filter I could not contact the right person to fix that. After a long try one of the representatives told me the product is out of market and...
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