Kurl-on Complaints & Reviews

Mattress are sagged...

Hi
I have bought Kurlon Mattress ( Model : Resta K ) on 7th March 2021.

Within 6 months o[censored]sage mattress is bulging out and became uncomfortable .

I have lodged the complain in Kurlon showroom but no action has been taken for long time .After multiple time follow-up, they raised complaint but no action has been in spite of multiple reminder in whatsapp ( [protected])

Raising this issue...

I got this kurlon mattress in october last week 2021...and after couple of weeks it had spots on it ...which I din bother about...now after 2 months I just open the bed spread and turn over the mattress...it is filled with fungus growth on it...full black spots on the back of mattress. I don't know what to say....

I have purchased a desire top spring mattresses from your registered dealer from variety cushion and bed center nanded maharashtra.i got a damaged product.So Kindly repalce or refund the amount....

We bought kurlon white bed one year back I.e 3rd December, 2020. Within one year stitches are out. The bed surface became uneven and it got extended out of no where. It’s completely giving discomfort...

Complaint to Kurl on in regards to mattress having sagging over 1.5 inches within FREE Replacement Guarantee period of 5 years.

Details as under,
5-Years Warranty
Complaint Number 5313850
Original Product Name Fombed 4.5"
Original Product Dimension 74.5*60*4.5
Purchase Date[protected]
Complaint Date[protected]
Age Of Product 4Y 0M 5D

As per Kurl on I fall under...

Facing Severe back pain with Kurlo bond mattress. I purchased matress just 5 months back and it is already compressed. It is horrible experience when I tried to rest on the mattress. Kindly replace with another one as I'm under warranty....

Purchased a pair of Kurlon Ortho mattress for Rs. 13500/- from a shop in Aminabad, Lucknow, UP on 25.12.2011.
However in September, 2020 both mattress sagged, causing severe back pain n cervical pain and forcing us to change bed. Unfortunately, bill n card are not available with us. However, photos of sticker pasted on mattress are being attached. We request you to look in the matter and advise what relief may be given to us...

I purchased Kurl-on STR8 pure coir mattress 5" for 12, 000/- last week from a dealer RK enterprises in Ameerpet, Hyderabad. We used it just for 2 days and it turned out to be the worst mattress. The mattress had pits and the reverse of the mattress had coir which is more sharper than a needle.

The dealer or the Kurl-on company is fooling customers by selling used or useless mattress. I lost complete trust on Kurl-on and I...

I have purchased one mattress of kurlon from your kunnamkulam (Kerala)dealer Global. But there is a issue in spring sound from our purchased bed of 3 years old(7 years warranty remain). So I have submitted a complaint but they are asking for MRP Sticker in bed which we lost. We had purchased bill and warranty card. Please help us to solve this issue....

Spring has popped out in sleeping matress...

Since 1994, I am a dealer of your company and its been 28 years that I have never failed in any of my payments in fact I had made all of your payment of each & every invoice with benefit of 3% cash discount.

I am a dealer of your company in (MBO – MULTI BRAND OUTLET) category and i am mainly dealing and as well as promoting your MATTRESS division and FOAM division (P.U. FOAM of GOLDLINE)

So after seeing all...

Purchased a kurlon florentino on 7th of November, mattress got damaged within 2 weeks, uneven surface and dents all over the mattress. Doesn’t seem like ortho atall as experiencing body pain after sleeping on it.

Regards,
Parijat Banerjee
[protected]...

Purchased a kurlon florentino on 7th of November, mattress got damaged within 2 weeks, uneven surface and dents all over the mattress. Doesn’t seem like ortho atall as experiencing body pain after sleeping on it.

Regards,
Parijat Banerjee
[protected]...

Hi,

I bought Kurlon inspire mattress on 27/07/21.Below are the issues

1. Cloth quality is shedding and babbles are coming
2. loose fit in sides and shape is changing

Regards,
Novshad...

Mattress not in good condition and it's not comfortable to use. My pH.no -[protected]...

Sir,
I purchased mattress from Thirumullaivoyal shop at Chennai, Tamil Nadu. Before 1 months but I given many times complaint to replace the matress due to heavy pits (dig) so getting back pain.
Therefore replace the matress with good one....

Here is a journey resume of our very and dissatisfied experience with your company:
1. We purchase Online in August 28th
2. Kurlon announced the shipment on September 7th
3. Mattress arrived wrongly dispatched. We raised a complaint on September 11th
4. Kurlon asked for photos as a probe that we are correctly complaining about on September 13th.
5. We sent photos, videos and Invoice scans on September 13th,...

Dear Kurl on

It would be a great help if you can revert on below status as there is no help from the customer service which is in Hyderabad.
The worst ever customer service as there is no revert from anyone including the email department.If we request that we need to speak to team leader or customer service they have no answer and they say to sent an email.kindly calculate within 15 days and advise us when we would...

I placed an order for a mattress on 10-Oct-2021. The mattress is still not delivered to me.

I got an email with the courier tracking number and I see that the consignment is in my city since 16-Oct-21. But still, the order is not delivered to me to date on[protected]. Their customer care is pathetic and I never get a response to my email. The customer care people only give false promises to wait for 2 days but there is no...