Claimed

Lakme Complaints & Reviews

3.3
Last updated Jun 11, 2024
Complaints 524
Resolved
325
Unresolved
199
Quick Links
Statistics
Share
Contacts

File a complaint to Lakme

Having problems with Lakme?

File a complaint and get it resolved by Lakme customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Lakme reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ranujain81
from Jaipur, Rajasthan
Feb 7, 2022
Feb 8, 2022
This thread was updated on Feb 8, 2022
Report
Copy

Defective Kajal

Address: 2/473, Malviya Nagar

I purchased an eyeconic kajal of Lakmé 2 days back from a local cosmetic shop and I tried applying it on my eyes but the pencil is not at all working . When I applied it on a piece of paper it was working....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shruti Ahuja
Feb 6, 2022
Feb 8, 2022
This thread was updated on Feb 8, 2022
Report
Copy

Fake products

We get fake products of your company in our area Rohtak (Haryana) .From where we get your original product and how ????...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nagveni Sanju
Jan 7, 2022
Jan 8, 2022
This thread was updated on Jan 8, 2022
Report
Copy

Cysteine Treatment for curly and frizzy hair

Address: Rajajinagar Bangalore

Hi, I had undergone cysteine treatment @ Rajajinagar branch. The staff is so unprofessional that they did the same treatment twice even after which my hair remains the same very frizzy . They had confirmed that the hairs would straight after the treatment. They charged me 12K . Who is responsible for the loss happened to me. Can someone responsible please reply to this....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
#
#sandeep#
Dec 28, 2021
Dec 29, 2021
This thread was updated on Dec 29, 2021
Report
Copy

Bad service

Address: Shastri Nagar, Batala, Punjab, India

Hi,

This is Sandeep. I got hair color + smoothening+ highlighting, spent more than 10k. Staff was rude, made fun of me while consultation. Manager don’t deserve this position. Service was so bad– my grey hair start reflecting after few weeks. I called the them on phone they said- visit us we will find solution, but on visiting nothing. I always suggest my friends about lakme. But, now I don’t trust this brand.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Venna Nikhitha
Dec 24, 2021
Dec 25, 2021
This thread was updated on Dec 25, 2021
Resolved
Report
Copy
Resolved

Amount got deducted and order is not placed

I have created an order worth 1321.40. mode of payment is phonepay UPI. Amount got deducted and no order is placed....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vino sanjeeva
Dec 15, 2021
Dec 15, 2021
This thread was updated on Dec 15, 2021
Report
Copy

Lakme peach milk

I recently bought Lakme peach milk from a super market. Its not expired too but while using it my skin literally burns. What am i supposed to do?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Preeti42915
from Pune, Maharashtra
Nov 24, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
Report
Copy

Hair smoothing

I did hair smoothing at your salon and got the worst results within 2 week's. No one believes that I did hair smoothing. Smoothing effect is not visible at all. I have paid 7k and got nothing. Totally waist of time and money....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hajra Altaf Ansari
from Navi Mumbai, Maharashtra
Nov 11, 2021
Nov 13, 2021
This thread was updated on Nov 13, 2021
Report
Copy

Wrong order received

Website: www.lakmeindia.com

I have made a order of 8 liquid lip colors and paid ₹1770 however i received a wrong order different shades and just 4 the order belongs to someone else i have raise complaint on [protected]@lakme mail id no response yet...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RL Patil
Nov 9, 2021
Nov 9, 2021
This thread was updated on Nov 9, 2021
Report
Copy

Unprofessional behaviour

Lakme academy Aakurdi Pune. The worst academy. They have wasted my time and my money. Owners are the most arrogant people. Trainer are non professional. They are fraud ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Revathi Thirunavukkarasu
Oct 19, 2021
Resolved
Report
Copy
Resolved

Refund not issued

Recently I made few orders from lakme. And some of them, I had to return the parcel, since there is no cancel option( I refused to accept it during delivery time). It's been 1 month now, amount has not been refunded yet....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vedika Kashyap
from Dhanbad, Jharkhand
Oct 19, 2021
Report
Copy

Duplicate product

Address: Dhanbad, bankmore lakme store

Shopkeeper gave duplicate product of lakme absolute perfect radiance. Cream has side effects....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Oct 6, 2021
Resolved
Report
Copy
Resolved

Lakme fake call

Hi...Lakme

M highly grieved to let you know that Sameer Malhotra name of a person has called me telling me your number has chosen out of 20 privileged CUSTOMERs..

Asking my taste and preferences over cosmetics as it being a festive seasonal month we wanted to offer products and then he got very personal and intricate information cup size..then lotions ...push up bra s..and other things he told me he provide me victoria...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anj005
Oct 5, 2021
Report
Copy

The compact sunscreen SPF 40 quantity

I really love the compact powder sunscreen a lot and it works right as a settler to top a cream based sunscreen for oily skin such as mine but the only inconvienience that comes with the purchase is that the quantity is too less and it is hard to purchase just a single commodity online frequently. So, it'd be great if a larger sized product with greater quantity would hit the market. Thank you....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Sayantani@pune21
from Pune, Maharashtra
Oct 3, 2021
Resolved
Report
Copy
Resolved

Lakme Salon hair fall treatment

Hi,

Myself Sayantani Datta, had purchased a hair fall treatment in Lakme Salon, Pune (Seasons mall outlet). In every session they did the treatment as their will. Just apply a serum in the scalp and massage and leave for 5-10 mins after some time, shampoo. For this every session they charged Rs 1500. In sessions they don't even show what they are applying in my hair. Just to show the variation in some session they are putting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
muskiiiiiiiiiiii
from Gorakhpur, Uttar Pradesh
Oct 3, 2021
Report
Copy

Didn't receive my refund back its 9 days already

Website: lakmeindia.com

Hi, i laced an order with flat coupoun code 1000 but lakme itself cancelled my order by saying that coupoun was invalid
so i made a payment of 616 my order no is {248070} it was to be refunded within 5days annd 9 days have passes i didnt recieve my payment back
what a fraud and disgusting lakme
sort my issue sooon or will take action against this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Neeta Tatelu
Sep 30, 2021
Report
Copy

Qod treatment

Address: Lakme Vikrampuri

Hi, me n my cousin recently got qod treatment done Lakme Vikrampuri … for me this is my 3rd Time … but this time the treatment wasn’t done properly….after my first wash my hair became rough it didn’t seem like they hav done any treatment….. previously when I got qod treatment my hair was very smooth shiny and manageable…. And now also I got it done by same person and same place …. But nw there is huge difference…… they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Debo Priya
Sep 25, 2021
Report
Copy

Misbehaviour by lakme salon staff

Address: Circular Road Ranchi

This is for your information that i visited Lakme Salon Circular Road Ranchi on 25.09.2021 around 11 a. m for haircut of 3 year old son . None of the staffs their were wearinv masks as opposite to your claim that lakme salons are safer than home. When i told the receptionist that none of the staffs were wearing mask and kindly tell the person giving the haircut service to wear mask they just refused to cut my sons hair giving false reasons...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
K Sarvani Kumari
from Pune, Maharashtra
Sep 25, 2021
Resolved
Report
Copy
Resolved

Denied service though appointment was booked

Address: Pune

I have booked an appointment for 25 Sept at Lakme Salon, seasons mall, pune for 10:30AM by connecting @ [protected].

The salon has opened at 11AM and I have waited for half an hour, Instead of that they asked me to come after an hour as they have had their other customer appointment already.

I have not been informed prior for any of this and providing mail screenshot for appointment confirmation.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
V D Nayak
Sep 16, 2021
Report
Copy

Course fee structure and certification

My friends joined Lakme academy somajiguda/Hyderabad last February. As the second wave started they closed the institute from may and re-opened on the 14 of September for the foundation course kukatpally branch.

When students asked about the course duration is from February to July/August, Adding one month extra for lockdown in June you have taken time to complete the course more than the given time? the answers are appropriate...
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Report
Copy
Address: Lakme salon, thrissur, Kerala, salpa complex, mg road, 680004

I was a regular coustomer of this salon... But had a very bad uncourteous behavior from the staff... If aksk any question with the service they suggested they are not willing to explain... They make fun on me... Please take this issue serious... They will spoil ur brand value. 👎🏻...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy