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Lakme Complaints & Reviews

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Last updated Jun 11, 2024
Complaints 524
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Lakme reviews & complaints page 3

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Neelanjana Misra
Jun 13, 2022
Jun 26, 2022
This thread was updated on Jun 26, 2022
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Complaint against Smoothening Treatment

Address: Ajaynagar Kolkata

I visited Lakme salon Ajaynagar, Kolkata on 14th of May for Smoothening Treatment, after 4hours and 6300/- spending what they provided me was the same hair what I had before treatment. I revisited there and asked the reason, they surrendered by saying it was their mistake, they applied wrong strength chemical and hair was under processed, they asked me to wait for 21 days to redo the treatment, they said they will provide some protein treatment...
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Jun 13, 2022
Jun 26, 2022
This thread was updated on Jun 26, 2022
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Lakme Enrich Matt lipstick PM 11 shade

I got severe lip allergies after using Lakme Enrich Matt Lipstick ( PM11) shade. It's been 3 days now since I'm suffering from lip allergies. There are little red spots near and on my lips and there's dryness and roughness and burning sensation. Lips are swollen also. Last year I used the same shade of Lakme lipstick and got lip allergies so I thought there's some problem with the product so I discarded it and bought a new one. Again I got...
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Shailja Kapoor
Jun 11, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
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Service Denied at Indirapuram Ghaziabad Salon-Biased behavior

Address: Indrapuram Ghaziabad (Shivani and Rajeev)

Yesterday post taking an appointment I visited for my kids haircut to the salon and that was well within the working hours and I was told that service cannot be given. Also since I was an old customer of that branch I was trying to reach them for appointment from over a month from my own number but everytime I used to call the call gets disconnected so had to try with an alternate number for booking an appointment. On asking Shivani why that...
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sgupta4
from Mumbai, Maharashtra
May 31, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
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INEFFICIENT & Noisy Reception

This is about the Lakme Salon located in Goregaon East.

Have been visiting this salon for almost 10 years now. They have managed to retain some of the best professionals who are extremely good with their services. HOWEVER, the entire salon experience is mostly ruined by the reception area. And that's not coz of the people it's typically coz there will be atleast 4 people at the reception always talking n gossiping about something...
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Garg Ashwani
from Mohali, Punjab
May 27, 2022
Jun 26, 2022
This thread was updated on Jun 26, 2022
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Not providing the certificate

Address: 1st Floor, Bharpoor Heights, 100 feet road, near Maheshwari Chowk,Bathinda Punjab

I Ashwani Garg, father of Bhumika want to register a complaint for Lakme Academy Bathinda, Punjab regarding the old owner Jasmeet Sachdeva and their receptionist Sneh and Veerpal. As my daughter had completed her Cosmetology course from LAKME academy. I had already told jasmeet ( old owner) to change my daughter's name from Bhumika garg to bhumika but still they hadn't change the name and gave her the certificate with the wrong name. After...
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deepa siri
Apr 30, 2022
May 2, 2022
This thread was updated on May 2, 2022
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Injury

Yesterday, I had been to lakme, himayathnagar for eyebrow shaping
Have developed a bad wound on my eyebrow, as the beautician, Meena carelessly cut my eyelid.
I hold lakme responsible for this grievous injury caused by the staff member.
I demand lakme to immediately suspend the services of the incompetent beautician who caused the injury to prevent any future damages to any other customer.
I also demand to pay...
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Samriti Datta
Apr 18, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
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Hair treatment in the name of botox

Address: Lakme ambala city

We have been forged by 5he salon executive on the name of A treatment which didn't Last a day and when we reverted back they ignored it .such lame attitude by the staff for a service costing around 4000 is a shame and harassment at the same time.really depressed with such a reputed name never going to trust this brand again...
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Shravya_mantri
Mar 31, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
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Unprofessionalism and biased

Address: Lakme salon jeedimetla village Hyderabad

People who work there are not at all experienced and treating customers very roughly. It's like doing experiments on customers and not at all customer friendly.. Head who is there for maintenance is too lazy.. They should appoint proper professionals to work properly....
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Singhm0901
from Jabalpur, Madhya Pradesh
Mar 19, 2022
Mar 20, 2022
This thread was updated on Mar 20, 2022
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Regarding inappropriate service

Address: A-23, Saheb township Jabalpur

I have taken fruit facial at Lakme salon today 19mar 2022 .women staff attend me she took 30 min to complete full facial procedure no massage nothing when I told her that it's too short then she added you have taken basic service soo if i spend 2000 i atleast assume that the facial time would be 1hr atleast instead she was showing her soo which they prepare during training I am regular customer here but this time service is not at all satisfied...
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EVIL GAMING
Mar 14, 2022
Mar 14, 2022
This thread was updated on Mar 14, 2022
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I'm complaining about order

Address: 2floor building no.365street6 manoranjan network wali gali zakir nagar okhla, 2, 2

I haven't received any e mail after placing my order. I have paid it and also got a text message of paying . but I got a message of
Order derived but I haven't received it
If there is a problem I want refund .because the amount have been cut from my bank acount...
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ZeroDegrees
Mar 13, 2022
Mar 14, 2022
This thread was updated on Mar 14, 2022
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Not received refund yet

The customer care service is very cooperative but I don't understand that despite talking to them thrice, sending multiple mails and getting the guarantee that my refund will be processed, it has been more than a month and I have not received my money yet. I hope that the issue is resolved soon...
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Aishwarya Choudhary 7987
from Bilaspur, Chhattisgarh
Mar 13, 2022
Mar 13, 2022
This thread was updated on Mar 13, 2022
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Lakme eyeconic kajal, twin pack.

I ordered Lakme eyeconic kajal, twin pack through flipkart on 11th March 2022 (order ID- OD[protected], got it delivered on 13 March 2022 (invoice number- FADAUP[protected], Dated-11 March 2022). The product has Quality issues and flipkart is not accepting return order, since the product has no return policy.

Product has mfg date printed as July 2021 and has expiry on Dec 2023. Despite being not expired, fungal growth...
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Kesandra Mathew
Mar 10, 2022
Mar 12, 2022
This thread was updated on Mar 12, 2022
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Fungused kajal

Address: India

I bought Lakme Kajal and opened it today morning. But I was shocked to find that it was full of fungus. As you can see the expiry written on the label is June 2023. I'm greatly disappointed. Hoping for a good product to be recieved!...
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Shuchi creation
from Bhopal, Madhya Pradesh
Mar 5, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
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White fungus on Eyeconic Kajal

I have been using Lakme Kajal from a long time but this time when I opened it, their was white fungus all over the kajal.
It is very disappointing to see that renowned brands like Lakme fool they customers by giving harmful products. This kajal could have caused serious eye damage.
Date of purchase - 4 March 2022
Expiry date on kajal- 3/ 24...
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Priynaka gurjar
from Indore, Madhya Pradesh
Mar 5, 2022
Mar 5, 2022
This thread was updated on Mar 5, 2022
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About registration fee refund policy

Address: Indore

Lakme institute powered by aptech... I enrolled my sister here for a makeup basic course here but now due to my financial and family problems she cant opt for this course. So when i asked them to refund my amount they are denying and giving me reply that we do not have refund policy. She have not taken any class from them yet and i have not signed any such policy with them. How can they force such illogical policy over her ...and also on...
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DrTan
from Noida, Uttar Pradesh
Mar 2, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
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Money robbers

Address: Lakme salon Db mall mp nagar bhopal,Mp

I am being charged unnecessarily from Lakme over safety kit
The service providers never wear PPE kit and take 100 INR extra on every service they provide for . Last time I got a hair cut and the store manager said madam we provide you with disposable covers and that is being charged
This is ridiculous I have been charged like this thrice, also since we are taking the service maybe from tomorrow Lakme would say u have to pay...
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Jyoti vashisth
from DELHI, Delhi
Feb 24, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
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Complaint for hair treatment

Address: 3 A west guru angad nagar Near A-1 priyadarshin viihar

I went there to do hair straight treatment and they suggested to me for straight gloss therapy, many time i asked from him that this treatment will be good for my hair texture or not but he gave me the assurance that it will be fine for your hair, at lasti agreed .After ten days of treatment my hair structure become uneaven and that shine is also not seen .he said that treatment will last 7-8months for sure.
i paid 9000 for the treatment...
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Pritam Madurkar
Feb 24, 2022
Feb 26, 2022
This thread was updated on Feb 26, 2022
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Returned products

Website: lakmeindia.com/pages/sale?utm_source=google&utm_medium=cpc&utm_source=google&utm_medium=cpc&utm_campaign=B_Search_Lakme_16_July_20_Mok&utm_term=lakme&utm_content=&gclid=Cj0KCQiA09eQBhCxARIsAAY

Order No.Order No.346675 Dtd.12.02.2022
1. The product against this order was received totally different as shown on site.
2. I put up complaint and you had proceed for return policy.
3. I handed over the parcel to a person of DELHIVERY limited who had been sent by you.
4. Your team inform that refund will be received once you get the parcel.
5. The tracking number received by me which is i am checking every...
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neerajaparwanda
from New Delhi, Delhi
Feb 15, 2022
Feb 15, 2022
This thread was updated on Feb 15, 2022
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Wrong treatment done

Treatment was done for hairs after giving wrong information to me . After making complaint to them as my hairs got damaged some another Treatment was done to reverse the effect of first treatment which damaged my hairs more.
Want to make complaint regarding this...
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Shivu Nayyer
Feb 7, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
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Hair keratin treatment

Address: Opp Khalsa college,Putlighar

Got the smoothening and keratin treatment from putlighar branch but the results are not satisfactory.Visited the saloon but the service person suggested other things....
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