[Resolved]  LG Electronics India Pvt Ltd. — Complaint regarding lg 190 ltr fridge

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307

I purchase a fridge from vijay sales dated on 26 june 2016. from day one we are facing so many problems in this product and also lodge couple of complaints for the same. it's highly disappointing that from day one i am following up with technical staff for the repairing of brand new product.

Problems i faced from fay one are as below

- a noise problem.
- door lock problem.
- moisture on fridge door and chiller tray.

After visiting the technician, technician told me regarding moisture this problem is due to weather but i am not satisfied with this comment. and for drain tray pipe technician adjusted the pipe by banding in the drain tray.

These all craps are not acceptable for me.

After so many visit of technician the problems are still remain the same.

Please find attached the invoice copy and and some of pictures fridger door with moisture problem.

I have send so many follow up mail and they didn't provide me solution for the same.


Regards,
Adarsh gupta
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Aug 8, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Comments

Hi Adarsh

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
i alredy droped so many mail regarding my complaints.

Adarsh Gupta
+91 [protected]
Hi Adarsh

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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