LG Electronics — Lg g4 compliance and refund request - worst service

Address:

600083

Hi, I have brought a mobile on 14/06/2015 to LG G4 worth Rs.48000/- that time i get a problem on that mobile again i got a Re-purchase Letter (which is buy any brand mobile to Poorvika any branch ) from LG service center. Again i brought new LG G4 with your staff suggestion on 18/06/2015 that day its self mobile working better but unfortunately mobile got a problem to shutdown i contact LG service center on 21/12/2015 that day they told me it problem on mother board so you have to wait on 30/12/2015 we will provide Re-purchase Letter (which is buy any brand mobile to Poorvika any branch ) then i got letter on the same day. Again i visit your poorvika branch to kumanan chavadi which is near to my work station place . their people give better respect to me, i told my issue then they told me " we have to verify higher manager then only we can help you sir " then i decide two module to that budget told their people they said once "we got a approval then we came and deliver your home sir" ( LG - G4 and Samsung J2 with that budget ) after they get a approval and they are delivered those model mobiles. again i get a problem on (LG - G4) to Wi Fi and Bluetooth I am informed (01/01/2016) your people they told me "sir today LG service center on Leave so wait till monday" then i said ok, but today 02/01/2016 i get a call from your poorvika staff (Mobile No.[protected]) they are verified me this purchase, i am Informed my purchase details and problem he is told me you have to visit nearest LG service center they give the service again i told why i have to go for this i cant visit your people need serve this he said ok sir" same day evening two people came to my home they ask all my purchased mobile with boxes and bills, I said "why should i have to give you, J2 mobile i given gift to my spouse on other mobile LG-G4 only problem if replace or refund my money" then they are told sorry sir you have to visit last your purchase branch only to brought a new mobiles and return the mobiles, this is the way your people are serving me, I need a solution on that and new mobile on the same budget LG (This Message share to LG customer care and consumer complaint)