[Resolved]  LG Electronics — Lg led 42lb5610

Address:	Thane, Maharashtra, 400606
Website:	www.lg.com

Respected Sir/Madam,
Here are my hurtful feelings on LG product.
I was the big fan of LG product since we are using LG TV (CRT) for 12 Years!!! Better to say a TRUSFULL BRAND TOWARDS CUSTOMER. And we dint even a face a single complain on it. But now we are in the generation of 4G, we thought of going for a LED TV, and we bought also.
With so excitement we bought a LG LED 42LB5610 from VIJAY SALES(GHODBUNDER RD, Thane) on 31/12/2014 for 40800/- (BILL details attached below) (CODE:[protected], Order No: 162-GDB12-14SDN 867).
Now it has been JUST 1Year 7Months OLD, and we could see a light beam on a display since 2-3 weeks, and it has been keep on increasing day by day, so we complained to VIJAY SALES on 8/12/2016 and very next day your service person visited and observed it. And his Feedback was to change the PANEL which is costing 21000+ /- which is not acceptable and also dint EXPECT FOR a Year after paying 42000+. And also it is out of WARRANTY.
I am just Disgraceful and Unhappy. So pleasing you to go for an EXCHANGE OR PLEASE PROVIDE A WARRANTY. I am expecting your Positive Response ASAP. Please do the needful.

Yours Faithfully,
Tushar Kumble,
[protected]