LG Electronics — Poor quality of AC

Address:

Gurgaon, Haryana

I am submitting this complaint after too much of patience. I purchased LG AC on 29th may 2014 from Chitra Electronics Gurgaon, and I am repenting my decision to buy it.This is the worst AC I have ever seen. I have three Samsung brand AC in my house but time I decided to buy LG AC It the fifth time I am having problem with this AC.in one year. 1)-.first time cooling was not there and water started leaking from AC vents service center people came and filter cleaning was done and drain pipe adjustment was adviced.but no body came to adjust it. 2)-Ac stopped working service center people were called said problem in stablizer replaced it and charged 1200 Rs .3)- NO cooling again service center people came did something and went back. 4)-Service centre people called for routine service and detected problem in temperature setting for which they said this remote is not for this AC and it has to be replaced but till now it has not been replaced. 5)- 4-5 days back again water started leaking from AC complaint lodged, one person came on Thursday said pipe adjustment is to be done for which we will come tomorrow and money will be charged, they came just now changed the pipe and charged 120 RS. Your company is taking it very casually because it is in warranty period and any problem is to dealt free of cost.cost. I am sure as soon warranty finishes your dealers will attend the problem quickly because you have given them the target to collect money by selling the items and they follow your instruction to make a fool of customer. I am not at all satisfied with this AC which is giving so much of problem in warranty period.SO it is my request to replace my AC before I serve you legal notice. I assure you that in future I will never buy LG PRODUCTS nor advice any one to buy these products, rather discourage them for the same.Waiting for a quick reply. ONE of the biggest shock to me which my daughter gave is that she bought LG WASHING MACHINE few days back without telling me to give me surprise and washed clothes in it before I came back from office