[Resolved]  LG Electronics Pvt. Ltd. — EXTREMELY POOR SERVICE

Address:

Kolkata, West Bengal

Sir
This is to bring certain facts regarding your service in kolkata

I have registered a service request no RNA[protected] .The concerned technician visited on 25/10 and said that my refrigerator needs a gas filling.When asked when the work will be done he didnt give any fixed time frame and said he has lot of work to do.Till 26th evening no one visited for the gas filling. and all my medicines and items are getting spoilt

THIS IS MY THIRD REFRIGERATOR, AND PRIOR TO THIS I OWNED A GODREJ AND SAMSUNG PRODUCT WHICH NEVER REQUIRED A GAS FILLING IN JUST TWO YEARS.FURTHER SAMSUNG AHD GODREJ SETTLES ALL COMPLAINS IN 24 HOURS AND HAS AN EXCELLENT BACKUP AND SERVICE.

I AM REGRETTING FOR BUYING AN LG PRODUCT. THE SERVICE IS EVEN WORSE. I AM GOING TO PUBLICISE THIS THROUGH SOCIAL NETWORK AND MEDIA IF MY COMPLAINT IS NOT SETELLED BY TOMORROW MORNING EVEN THOUGH TOMORROW IS A SUNDAY (27TH MORNING). I FEEL THAT THE PUBLIC IN GENERAL MUST NOT BE CHEATED BY THE FALSE PROMISES REGARDING SERVICES BY LG.