LG Electronics — Repeated / Frequent Breakdown of LED TV

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, I had LG LED 3D TV purchased in Oct 2011. This TV was running good till June 2015. On 21th June my TV and Airtel STB got burnt when both the things were off. When I contacted LG customer care they send the Engineer who subsequently changed the Mother Board of the TV. But with in 10 days same thing happened. I switched off the TV from remote, then Stabilizer from plug point at night after watching TV but in morning of 1st July when I switched on I found that it is not working. Once again complain and once again Engineer came after two days and changed the Mother Board. Again on yesterday 6th July, once again when I switched on in the evening, it is blank. Now I tried to call Customer Centre, I got one Number of Ms. Ritu Rawat - [protected] and Mr. Jatin Batra [protected], but Ms. Rawat is not interested to sort out the problem rather she gave other number of Mr. Anuj [protected] who is not picking phone. Now I have made complaint through customer care and the Complaint number is RNA[protected]. Also I have sent the details to Ms. Ritu but nothing done. Pl confirm whether you are willing to resolve the issue. Kousik Chatterjee [protected] [protected]@gmail.com