[Resolved]  LG Electronics — Service of AC

Address:

Chennai, Tamil Nadu

Sir, Refer our complaint made on 02.06.2014 reg service for split AC. A technician having Mobile [protected] visited on 03.06.2014 and told that the AC require gas charging. He also promised that the Gas charging technician will visit on the next day. Inspite of numerous reminders no person has turned up. I have made repeated calls but no use. Then finally I was told to contact One Mr Prabakar, Ph[protected]. I have made several calls to this gentleman. But he neither answers the phone or has called back. Frustrated, I have once again made a complaint through web and the details are given below. I fail to understand why there is enormous delay in attending to a simple problem? Is this your company's way of Making Our LIFE GOOD?For your info, When I encountered a similar problem with Indian company ONIDA they rectified the same in 6 Hours. I sincerely hope some better sense will prevail on you and attend to the job immediately before we are toasted in the > 40 deg C in ChennaiReceipt No RNA[protected] Received Date 07/06/2014 Reservation Date 07/06/2014 Service type IN HOME Service Product/Service Center Information SERVICE CENTER INFORMATION PRODUCT Category Name Single-Split Wall Mounted Model Name LSA5CW2VF1.AM43DR1 Center Name LGEIL Chennai Direct Service