LG Electronics — Washing machine | |||
have an open ticket sonce Jan. 21 and till date no final status of my machine which was taken by your team. First they changed a part they claim that itis the cause of issue while they found out it is not after 5 minutes. They don't evenknow how to diagnose . I have no washing machine since 35 days for a family of 5 members and I cannot take it anymore. I have escalate the issue to your supervisor and he kept in giving me promises and now he is not even answer my massages. Is this the way LG building loyalty to the client. I had the chance to go for Samsung but I was told that LG is better especially in service which turned to be lies. I regret to inform you that I will do every possible way to register my experience with you in every social media. Ticket [protected] Was this information helpful? | |||
LG Electronics customer support has been notified about the posted complaint. | |||
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