LG India — Faulty product supplied

Address:

Vadodara, Gujarat, 390019

I wish to express my dis satisfaction for having been cheated with a faulty product. There is profuse water leakage beneath the chiller tray. The service center wanted to apply double sided tape over the sponge for sealing the gap in water outlet. I have requested for a product replacement as water is presently seeping inside the refrigerator body and I don't want to end up with a product which will malfunction/ breakdown for sure. I have been a loyal LG customer for the last 15 years where I owned a LG Refrigerator prior to this besides my colour television. I even have a LG washing machine, LED TV & Refrigerator at my parents home. Having to choose between this Regrigerator & Hitachi R-WB480PND2-(GBK) 456 L, I chose LG because of my past good experience including service. Did request LG personnel for considering this long association & replace the product. Regards Shashikant Mandal M-[protected]