MakeMyTrip India Complaints & Reviews

Hello,

We booked makemytrip vacation package from Banglaore to Portblair (Cost per person is 35000/-INR (nov1- Nov-7th 2010). We faced lot of challenges with the makemytrip and I do not recommend this to others. I sprained my ankle during the trip and MakeMyTrip exhibited very cheap and inhuman behaviour .Pasting snippet from the long description below

"During sight-seeing , I slipped and sprained my ankle..we...

Sir,

I had a bad experience with makemytrip.com. Please assist me because now i'm getting a feeling that all the inconvenience to the customers is not a 'one odd case' but the company's intentional attitude.

I am Customs Officer Sameer Soangra, serving in Indian Customs. Reference is made to booking Id NN[protected]. I have the following to say:

1. Flight booking was done...

Hello MMT Team,

MMT Booking ID: NF[protected]

Booking Date: 23Oct10

I had booked 4 tickets for 19Nov10 (Trivandrum/Mumbai) sector. The flight fare reflected per ticket at the time of booking was Rs. 5,042/-. Hence the cost for 4 tickets should have costed Rs. 20,168/-. However once tickets were booked my Amex card was charged a total of Rs. 27,654/-. That too, all 4 tickets were not booked...

Dear Sir,

I have been cheated by makemytrip.com travel website and the reason I am writing to you is so that others learn about the vicious & fraudulent practices followed by such websites.

The letter will further highlight how a company which has such mal practices and is morally corrupt and despite suffering continuous losses for the previous consecutive 3 years can do well on the NASDAQ stock exchange.br...

Dear Sir,

I have made booking of Hotel Holiday inn in Make my trip. The amount has already been paid by Credit Card. But when I enquired in the Hotel, they stated that there is no such reservation exists.

The person to whom I have made the booking is Mr. Surbir Singh.

The Date of stay is from 30/10/2010 to 01/11/2010. But when the Hotel authorities stated that no such reservation exists, how can...

The quality of travel agents/customer service agents with Makemytrip.com is so sub-standard . I have been looking to book holiday package to Andaman for almost a month now; but even after contacting 3 different customer service reps, not been able to get through.
All of them disappear when I ask them to send me the flight details etc. because I really want to book it ASAP.
With umpteen promises of calling/emailing me back, there...

I had cancelled a ticket on 03/sept/2010 where my total amount to me refunded is 9000/-. after one week i had received 4000/-. then i called the customer care and they told that that was only part payment the remaining amount would be credited asap after a 15 min telecon. i had to remind makemytrip people 4 times. the an amount of 3000 had been credited on 1st week of october. bal 2000/- shoul be refunded which i myself should call them and...

Hi Everyone,

Here is some information might be useful for others...

Make my trip is a big cheaters.. here is story for the same..

I used there online system to book ticket, payment were processed and i got a response saying your payment has been processed , but due to technical difficulties we are unable to book your ticket.

Same will be refunded to you ...

Then, I...

I am constrained to write this mail while i am on my honeymoon trip which has been totally spoilt because of the pathetic service that make my trip has given to me. I had booked a holiday package through make my trip. The following were the difficulties i faced during my trip.
1. The Driver of the cab was unaware of the places we had to visit. We had to guide him to take us to various sites at different places in kerala
2. the...

WORST every customer service. After spending last 3 hours trying to change one ticket, I completely give up on this company. and can you believe it in the morning I had got a call from this company HR representative to join at a senior management position. I would not recommend anyone to book tickets through make my trip !!!!

I had entered in dates for Oct 30th, system threw me option for Oct 31st and I accidentally book it...

Sir,

I have done a transaction of amount Rs 5693.0 with MakeMytrip on 8-sep-2010.
Booking did not happen , but amount was deducted, and (my bank also connfirmed) the Makemy trip team told me amount is with them, but even after so many calls and requests, they have not yet refunded my amount.They always ask for 72 hours duration , but they never come back.
Details:
*Issue/**Request No:[protected]*br...

I had booked for a trip frm Mumbai to Jaipur,Jodhpur ,Udaipur and back to Mum on 17/9/10 for vacation intended fto start from December 25,2010 onwards thru makemytrip.com.(Ahmedabad office) Since the booking was online and the vouchers/air tickets were to come vide emails, I did not reject the customer interface by Ahmedabad office though I was based in Mumbai.However that was the beginning of my problem. While booking the return airticket...

I booked my international holiday package with make my trip today.:
Reference ID:IN1010B05643
After so many surprises (bad) of hidden charges during booking/planning of the trip with make my trip and , finally I had to face a worst surprise from your Make my trip. Initially, they asked and informed (by mail) that I have to pay certain amount for booking fee. I paind the money and did booking but after 2 hrs when payment was...

This is in regard to the most irresponsible customer service I have ever experienced, from none other than the very famous MAKEMYTRIP.COM.....
This is with reference to the refund of my cancelled ticket (Booking ID FLT [protected], PNR -8RG8JE).
I have cancelled by ticket on 27.02.2010, and cancellation confirmation was received on same day mentioning that the amount will be credited in my account with in seven working days....

In March I took air ticket from Delhi to Bangalore from Makemytrip, after few days I got call from Makemytrip that my number has been selected for gift voucher of worth 22000 Rs for Holiday, for which I need to pay around 5500 rs, Initially I was not ready but they used to call me everyday and tried to convenience me and they conveniences that makemytrip executives will customize holiday package to meet my budget and requirement, as I had...

Make My trip is selling festival promotion offer over phone,
On phone they are not giving proper information and ask to by offer on the spot.
I also purchased the same offer, at that time they mentiod that I can use the voucher for Air Travel tickets.
Now when I get the voucher it says vouchers can be used only for Holiday pakages.
From last 2 days I am trying to call them but no one is responding on given numbers.br...

We, raja aijaz and mohd. yaqoob wani booked online air tickets from Delhi to Srinagar (and return ticket) on makemytrip.com on Tuesday 24 Aug, 2010. Our return ticket on 7th oct. was supposed to be non-stop and and we were supposed to board flight no.151 at 11:45 a.m but we were issued boarding passes for flight no.154 and were boarded at 1:45 p.m. Our plane landed in Delhi at 4:00 p.m. and as a result we were unable to reach to New Delhi...

I tried booking my flight from banaglore to ahmedabad via makemytrip.com TWICE, both times it deducted my balance from my account and ticket did not got generated.

And it is almost 24 hours to be and still my cash has not been refunded.

My Bank Account statement speaks that it was credited in the account named TECHPROCESS SOLUTION.

Kindly do the needful.

Thanks & Regards,br...

I have been facing severe issues with my refund of 22,000 from Make My Trip.

All it started a month ago(sep 7th 2010) when i booked my air ticket and the transaction got cancelled. I had calling Make My trip since then and they have been telling that the money is in their accounts department, and it will take 72 hours to refund.

It has been a mental trauma since then that i keep them calling again and again....

Dear Sir/Madam,

Please note that this complaint is with regard to International holidays booked with makemytrip.Just to brief,I have booked a package tour to Mauritius for 6 days & 7 nights starting from 8th Sep,10 with makemytrip well in advance paying 20000 INR.Due to some circumstances , we were not able to make it and when I wrote it to Makemytrip and asked for gving us the option to postpone the dates and adjust the...