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MakeMyTrip India Complaints & Reviews

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Last updated Sep 29, 2024
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MakeMyTrip India reviews & complaints page 393

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Address: Ranchi, Jharkhand

REMINDER

With reference to your Cancellation Reference no.IN1011R0034582 Dated 8/11/2010 in which a sum of Rs 6932/- was to be refunded by 15/11/2010 but unfortunately the same amount has not been credited in my account till date(21/11/2010).Details are as under:-

NAME OF THE PASSENGER:- DEEPIKA SINGH
MakeMyTrip Booking ID: NF[protected]
Booking Date: Fri, 05 Nov' 10, 12:02 hrsbr...
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Karen Vaz
from Pune, Maharashtra
Nov 19, 2010
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Refund of My Baby

Address: Maharashtra

To,
Manager - Customer Services
Make My Trip Ltd


Sub: Request for refund due to ticketing error by MakeMyTrip.com Ref ID - NF[protected]

This is to inform you of a gross ticketing error on the part of your
organization due to which my family, including my two year old baby,
suffered significant inconvenience.

On (12/11/2010), I had booked three tickets on IndiGo...
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V
vndbhtt
from Jamnagar, Gujarat
Nov 16, 2010
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Fake or Real E-tiket

Address: Gurgaon, Haryana

For me
MakeMy Trip became My Trouble.
How?
I have booked airlines tickets from MakeMy Trip and its details is below: My Booking ID NF[protected]
But when trouble was created, when I was returning from Mumbai to Jamnagar on 04-NOV-10 and Air India ticketing supervisor and Boarding Pass Issuer told me that Your ticket was shown as used ticket , so I fought with Air India Officers and make a Solid Arguments that...
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Deepa Mani
from Mumbai, Maharashtra
Nov 14, 2010
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Non refund from make my trip

Address: Mumbai City, Maharashtra

Make my trip id : IN1005B02148

I had booked my hotel bookings for Kashmir trip through make my trip and made all the payments. This also included payment for hotel hilltop at Gulmarg. However on reaching Gulmarg i was informed by rip the hotel that make my trip has not done the booking and i have to pay for my stay. We tried calling make my trip.com several times but no action was taken by them. We ended up paying again for...
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desainidhi
from Delhi, Delhi
Nov 11, 2010
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pathetic service

Address: Mumbai City, Maharashtra

hi

i had booked my ticket from Chandigarh to Mumbai for 18th Nov 10 through Makemytrip.com. later i got the same rescheduled to 17th Nov 10. further i wish to reschedule the fligt to 16th Nov 10, but the toll free no's are not being answered by any one, if i select the option of fresh ticket booking or international booking then the call is answered but if i select the option of existing booking then the call is on hold...
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anuragnij
from Mumbai, Maharashtra
Nov 10, 2010
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refund against cancellation

Address: West Delhi, Delhi

I had booked airtickets through make my trip on 21st october through credit card. My booking ID is NF[protected]. On very next day I had cancelled my tickets for return sector and Make my trip also confirmed me the cancellation for the same. I was told that both side tickets were booked on same PNR no. so refund amount after cancellation will only be processed once I will board the flight for delhi to ranchi. I did the same and again requested...
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shantanu.gautam123
from Chennai, Tamil Nadu
Nov 10, 2010
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Customer Care Help desk Non Operational

Address: Chennai, Tamil Nadu

I have a airline reservation with thorugh MakeMyTrip (Booking ID NF[protected])

I have certain changes to be made in the booking. However when i call the customer care department, the entire domestic sector helpdesk is automated. There is no option of talking to a customer care representative for existing domestic booking. These people are cheating me as i am not able to get the refund for the booking.

Shantanu...
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sunithac
Nov 7, 2010
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Inhuman and Deceptive - Review on MakeMyTrip package tour

Hello,

We booked makemytrip vacation package from Banglaore to Portblair (Cost per person is 35000/-INR (nov1- Nov-7th 2010). We faced lot of challenges with the makemytrip and I do not recommend this to others. I sprained my ankle during the trip and MakeMyTrip exhibited very cheap and inhuman behaviour .Pasting snippet from the long description below

"During sight-seeing , I slipped and sprained my ankle..we...
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drsongra
from Mumbai, Maharashtra
Nov 2, 2010
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No Refund

Address: Mumbai Suburban, Maharashtra

Sir,

I had a bad experience with makemytrip.com. Please assist me because now i'm getting a feeling that all the inconvenience to the customers is not a 'one odd case' but the company's intentional attitude.

I am Customs Officer Sameer Soangra, serving in Indian Customs. Reference is made to booking Id NN[protected]. I have the following to say:

1. Flight booking was done...
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hormazp
from Mumbai, Maharashtra
Oct 26, 2010
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overcharge for online flight ticket booking

Address: Maharashtra

Hello MMT Team,

MMT Booking ID: NF[protected]

Booking Date: 23Oct10

I had booked 4 tickets for 19Nov10 (Trivandrum/Mumbai) sector. The flight fare reflected per ticket at the time of booking was Rs. 5,042/-. Hence the cost for 4 tickets should have costed Rs. 20,168/-. However once tickets were booked my Amex card was charged a total of Rs. 27,654/-. That too, all 4 tickets were not booked...
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hozef_s
Oct 26, 2010
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Fraudulent practices by makemytrip.com

Address: Mumbai City, Maharashtra

Dear Sir,

I have been cheated by makemytrip.com travel website and the reason I am writing to you is so that others learn about the vicious & fraudulent practices followed by such websites.

The letter will further highlight how a company which has such mal practices and is morally corrupt and despite suffering continuous losses for the previous consecutive 3 years can do well on the NASDAQ stock exchange.br...
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ganesasundaram
from Bengaluru, Karnataka
Oct 23, 2010
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Hotel booking

Address: Bangalore, Karnataka

Dear Sir,

I have made booking of Hotel Holiday inn in Make my trip. The amount has already been paid by Credit Card. But when I enquired in the Hotel, they stated that there is no such reservation exists.

The person to whom I have made the booking is Mr. Surbir Singh.

The Date of stay is from 30/10/2010 to 01/11/2010. But when the Hotel authorities stated that no such reservation exists, how can...
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jazzreet
Oct 21, 2010
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Delayed/No response from agents

The quality of travel agents/customer service agents with Makemytrip.com is so sub-standard . I have been looking to book holiday package to Andaman for almost a month now; but even after contacting 3 different customer service reps, not been able to get through.
All of them disappear when I ask them to send me the flight details etc. because I really want to book it ASAP.
With umpteen promises of calling/emailing me back, there...
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rudrarajusuhas
from Hyderabad, Telangana
Oct 20, 2010
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Refund amount

Address: Hyderabad, Andhra Pradesh

I had cancelled a ticket on 03/sept/2010 where my total amount to me refunded is 9000/-. after one week i had received 4000/-. then i called the customer care and they told that that was only part payment the remaining amount would be credited asap after a 15 min telecon. i had to remind makemytrip people 4 times. the an amount of 3000 had been credited on 1st week of october. bal 2000/- shoul be refunded which i myself should call them and...
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wasif.k
from Hyderabad, Telangana
Oct 20, 2010
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Refund Cheat in case of Failed transaction

Address: Hyderabad, Andhra Pradesh

Hi Everyone,

Here is some information might be useful for others...

Make my trip is a big cheaters.. here is story for the same..

I used there online system to book ticket, payment were processed and i got a response saying your payment has been processed , but due to technical difficulties we are unable to book your ticket.

Same will be refunded to you ...

Then, I...
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gargkunal
from Palackattumala, Kerala
Oct 19, 2010
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SUB STANDARD CATEGORY OF HOTELS BOOKED, PATHETIC SERVICE

Address: East Delhi, Delhi

I am constrained to write this mail while i am on my honeymoon trip which has been totally spoilt because of the pathetic service that make my trip has given to me. I had booked a holiday package through make my trip. The following were the difficulties i faced during my trip.
1. The Driver of the cab was unaware of the places we had to visit. We had to guide him to take us to various sites at different places in kerala
2. the...
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Rachna1sharma
from Bengaluru, Karnataka
Oct 16, 2010
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Mis Leading/ Hasrassment

Address: Bangalore, Karnataka

WORST every customer service. After spending last 3 hours trying to change one ticket, I completely give up on this company. and can you believe it in the morning I had got a call from this company HR representative to join at a senior management position. I would not recommend anyone to book tickets through make my trip !!!!

I had entered in dates for Oct 30th, system threw me option for Oct 31st and I accidentally book it...
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Sapan Srivastava
Oct 16, 2010
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Regarding refund of amount

Sir,

I have done a transaction of amount Rs 5693.0 with MakeMytrip on 8-sep-2010.
Booking did not happen , but amount was deducted, and (my bank also connfirmed) the Makemy trip team told me amount is with them, but even after so many calls and requests, they have not yet refunded my amount.They always ask for 72 hours duration , but they never come back.
Details:
*Issue/**Request No:[protected]*br...
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krt_desai
from Mumbai, Maharashtra
Oct 15, 2010
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non refund of cancellation of air tickets vide credit card

Address: Maharashtra

I had booked for a trip frm Mumbai to Jaipur,Jodhpur ,Udaipur and back to Mum on 17/9/10 for vacation intended fto start from December 25,2010 onwards thru makemytrip.com.(Ahmedabad office) Since the booking was online and the vouchers/air tickets were to come vide emails, I did not reject the customer interface by Ahmedabad office though I was based in Mumbai.However that was the beginning of my problem. While booking the return airticket...
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sachin76543
from Mumbai, Maharashtra
Oct 14, 2010
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Blackmailing and snatching more money after booking and initial payment is done

Address: Gurgaon, Haryana

I booked my international holiday package with make my trip today.:
Reference ID:IN1010B05643
After so many surprises (bad) of hidden charges during booking/planning of the trip with make my trip and , finally I had to face a worst surprise from your Make my trip. Initially, they asked and informed (by mail) that I have to pay certain amount for booking fee. I paind the money and did booking but after 2 hrs when payment was...
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