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MakeMyTrip India Complaints & Reviews

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Last updated May 26, 2024
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MakeMyTrip India reviews & complaints page 395

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B
Biman Kumar Mohapatra
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

short refund of cancellation amount

Address:Assam

I cancelled an air ticket booked under make my trip ID FLT[protected]. The refund amount as per rules is Rs.5316/- out of which Rs.2634/- has been credited to my credit card account. When I noticed the discrepency I made a complain to make my trip and on being contacted over phone by me they informed me that the shortfall amount of Rs.2682/- has been credited to my credit card account on 19.07.2010. The credit is not reflected in my card...
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S
SHREEIMPEX
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non payment excess amount against ticket booking

Address:Gurgaon, Haryana

Dear Sir
Please refer your below email.
I am still waiting the transaction details of Rs 250 in my ICICI Bank account.
You will also send Insurance Policy as same is missing as of now.
This is to be carry out as per your email within 15 days and same is over by now.
In case same is not carry out, I would like to now the exact details and date.
I am sure Makemytrip will keep it promise .
I...
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Address:Chennai, Tamil Nadu

I paid Rs.7719/90ps thru Credit Card on 12th Jul'10 for a Multiple offer transaction thru Telemarketing by Makemytrip.com promising me to send the Vouchers and products offered within 10 days .Since it was Makemytrip I agreed to accept but till now Nothing from their side has reached me. I doubt whether there is any Genuinity in the Telemarketing done by a Reputed Organisation such as Makemytrip.com. Please send me a genuine reply for...
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S
srihari_ksa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Money

Hi This is Srihari, I have booked the flight from Chennai to Kualalumpur 3 adults 1 infant Indianairlines Flight thru makemytrip.com for date 24th Jul 2010 Rs.22,860.00, After few days(3days before the Travel date) got sms from Makemytrip pls contact the airlines for unoperational flight.If contact them they saying as flight is cancled. So I call to makemytrip ask for full refund for the cancelled flight. they Refund the money only Rs.12,270.90...
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B
bijoykutty
from Mumbai, Maharashtra
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false promises while selling a product

i had purchased a travel pack in january 2010 worth rs 7719 from make my trip which was sold through shiftthoughts.i paid the same through my creditcard on jan 19.
till today i have not received the wristwatch nor some refunds promised to me as part of the package.
there is also no customercare number and it is cumbersome to contact them....
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Address:Bangalore, Karnataka

We've been observing many offers around in market which contains (*) in them which leads to multiple Terms & Conditions. The intentions of these (*) is to ensure that customer gets stuck in this & can not avail the benefits which those offers give.

One of the example of such offers is (*) of Makemytrip.com which is now offering "Buy 1 Get 1". I did a booking from their website which was done on 14-Jul-2010...
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R
Rajivchanda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

22,185 INR been deducted from my SBI account but i didn't get my International Air Ticket or Confirmation ID from Make My Trip.com

Address:Hooghly, West Bengal

Re: Reference ID: [[protected]] Fw: 22,185.00 INR Deducted from my SBI SB A/C NO :[protected] THROUGH DEBIT CARD NO:[protected].But Air Ticket booking not done neither i get my Confirm Air ticket electronic Copy.Sunday, 11 July, 2010 2:53 AMFrom: "Babun Sona" <[protected]@yahoo.in>View contact detailsTo: "MakeMyTrip" <[protected]@makemytrip.com>Cc: dgm.[protected]@sbi.co.in, agmatm.[protected]@sbi.co.in,...
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D
debasishp
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud _ Discount Vouchers

Address:Mumbai Suburban, Maharashtra

Hi

I am Debasish Pradhan, My email id is [protected]@rediffmail.com.

Make My Trip called me and introduced their Great Indian Festival Offer and said its as part of the MakeMyTrip Select Program. They told me that the package where I need to pay Rs 6610 as a one time charge for a year, includes Two International Holiday Discount Voucher worth Rs.5000/- each – Total Value Rs.10,000/-; (2)Two International AirTravel...
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D
dps
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bills not provided

Address:Jharkhand

I have availaed a 4days 3nights package tour from make my trip people for which i paid them 13,000 rupees . out of which 11000 by cash and 2000 by bank tarnsfer. Now i ma aksing for the bill but those people are not at all responding. Before booking there agent was calling me daily and asking what i need and promised me a lot of thing but now when i asked for the bill only for the conveyance only they are not ready to give it. The same person...
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D
dasak
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating through The Great Indian Festival offer

This complaint is regarding duping me through telephonic calls after I become a regular buyer of online air tickets through makemytrip.com. A caller identified that he is calling me on behalf of makemytrip.com offered a package The Great Indian Festival offer. The offer value is for Rs. 7,719.90 This offer was accepted my me for the reason that goodwill of makemytrip.com was involved. The amount was transferred by credit card to an account...
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E
elangovan_ramasamy
from Mumbai, Maharashtra
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Cancellation amount not refunded

Address:Chennai, Tamil Nadu

I have tried to book hotel accommodation at Kodai Resort Hotel in Kodaikanal on[protected]. Without even confirming the availability of rooms, Rs. 10 272/- had been debited from my account. But due to non availability of rooms on the requested dates, the booking was automatically canceled on the next day. Even after communicating many time over phone and in person to Chennai Office at Nungambakkam, the money is not yet refunded....
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Bidyut Kanti Dhar
from Delhi, Delhi
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Regarding non refund of money

Dear Sir,
I am Bidyut Kanti Dhar and want to lodge a complaint with you against makemytrip, a travel agent. On 15/06/2010, I tried to book Air ticket from Guwahati to Chennai for my son Victor Dhar by the flight no 6E 291through online (Debit Card of SBI). The Money was instantly debited but ticket not received. The ticket was tried to be booked with email Id vickey.[protected]@gmail.com and phone no given [protected] which is...
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A
ashmask
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Fraudulent Charges

Complaint No:FLTINT[protected]
Hi, Please be aware of the risk that you run when making purchases at MakeMyTrip.com. Their booking system is totally unreliable and the people who run it are unethical or at best irresponsible. A summary of my experience is given below:
1. I tried making a reservation for airtickets on MakeMyTrip worth $1,040. The system processed my payment but at the end of it, gave me a message saying that...
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D
debanjandey
from Bengaluru, Karnataka
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Makemytrip Travel voucher

Address:Bangalore, Karnataka

Hi,

On 30th May, 2010 I got a call from Makemytrip saying that they are offering some travel package to customers. The cost of the package is Rs.6616. When I further enquired about the package, they said they will be giving branded wrist watch, some domestic and international travel vouchers and dining card. I was not interested on those vouchers except the dining card. When I further enquired about the dining card, they said...
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P
prasanthota
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of W/L Tatkal Train Ticket

Address:Bangalore, Karnataka

I had a very bad experience of booking 6 tatkal Train tickets with Make my Trip & wanted to share that. Just couple of days back i booked 6 ticket under Tatkal quota but all of the tickets did not get through & were under waiting list & i had confirmed this with the call center guy. These are of no use of mine & wanted to cancelled. When i was cancelling the ticket it was shown a refund of Rs 6,600 after deducting cancellation...
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A
aswani_singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding absurd charges for preponement of flight dates

I had preponed my ticket from 11th July return from Frankfurt to Kolkata to 8th July and I was charged Rs. 7800. I have enquired with the customer service office of Air India regarding the charges and they said me it is around 42 euro or 50 US dollar i.e around Rs 2500. I have no doubts regarding this rate since one of my friend has the same ticket as me and had preponed from frankfurt for 42 euro. I have tried to mail them regarding this...
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R
roma kumar
from Muzaffarnagar, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight tickets

i booked 8 tickets to delhi to goa ita a round trip ticket to delhi and your one of the evecutive mention the name of one passeger is incorrect nd we dont have the identification with that name so i want that u should make the correction with the name or give me some of the other possible efforts to remove this inconvienece with any of the other thing in this trip there is her husband and daughter is travelling and this passanger list 3 of...
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J
jitendraarora
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong information, misguided and no response

Address:Delhi

i bought great india festival vouchers on line via Transaction ID is 8997119. the information provided to me at the time of purchase was totally wrong. when i registered complaint to ms.neha on same department on phone[protected] but reply was not acceptable. then i registered a complaint on makemytrip website to ms. sayani gupta vide Reference ID: [[protected]] great india festival offer scheme but from there no response at all despite...
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H
h_sawhney
from Srisailam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund and horrible service

Address:South 24 Parganas, West Bengal

Hi, This is regarding my railway booking with Make my trip. I had booked 2 ist class tickets from Howrah - Vishakapatnam from Howrah Chennai Mail on the 12th June 2010. My mom could not come hence i wanted to cancel her ticket. I tried cancelling the ticket but the website was not working hence i called the call center after 30 mins of fruitless attempts. I called the call center where the lady said she wont be able to cancel my ticket ad...
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S
soumen_dass
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrassment & negligent

Address:West Bengal

We booked a package tour throeugh the touir operator Make My Trip, magical ladakh on dated 5th June, 10. We faced such at hhorrible and

troublesome experience with I will never forget. On reaching to Delhi in the midnight

no Dinner was offered to us( as it was supposed to give us as mentioned in the tour

plan). on the next morning there cab came to pickup us at 6:50am. Our flight was scheduled...
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