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MakeMyTrip India Complaints & Reviews

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Last updated Sep 29, 2024
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MakeMyTrip India reviews & complaints page 394

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P
Praveen Verma
from Delhi, Delhi
Oct 13, 2010
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refund of my cancelled ticket (Booking ID FLT 00009250190

Address: Assam

This is in regard to the most irresponsible customer service I have ever experienced, from none other than the very famous MAKEMYTRIP.COM.....
This is with reference to the refund of my cancelled ticket (Booking ID FLT [protected], PNR -8RG8JE).
I have cancelled by ticket on 27.02.2010, and cancellation confirmation was received on same day mentioning that the amount will be credited in my account with in seven working days....
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vvikram.srivastava
from Bengaluru, Karnataka
Oct 10, 2010
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Sold gift voucher with false promises

Address: Karnataka

In March I took air ticket from Delhi to Bangalore from Makemytrip, after few days I got call from Makemytrip that my number has been selected for gift voucher of worth 22000 Rs for Holiday, for which I need to pay around 5500 rs, Initially I was not ready but they used to call me everyday and tried to convenience me and they conveniences that makemytrip executives will customize holiday package to meet my budget and requirement, as I had...
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R
rahulgau
from Mumbai, Maharashtra
Oct 8, 2010
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Wrong information about offer mentioned over phone

Make My trip is selling festival promotion offer over phone,
On phone they are not giving proper information and ask to by offer on the spot.
I also purchased the same offer, at that time they mentiod that I can use the voucher for Air Travel tickets.
Now when I get the voucher it says vouchers can be used only for Holiday pakages.
From last 2 days I am trying to call them but no one is responding on given numbers.br...
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raja aijaz
from Aligarh, Uttar Pradesh
Oct 8, 2010
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unstoppable flight from srinagar to delhi was stopped at jammu

Address: Bareilly, Uttar Pradesh

We, raja aijaz and mohd. yaqoob wani booked online air tickets from Delhi to Srinagar (and return ticket) on makemytrip.com on Tuesday 24 Aug, 2010. Our return ticket on 7th oct. was supposed to be non-stop and and we were supposed to board flight no.151 at 11:45 a.m but we were issued boarding passes for flight no.154 and were boarded at 1:45 p.m. Our plane landed in Delhi at 4:00 p.m. and as a result we were unable to reach to New Delhi...
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frienddarshak
from Mumbai, Maharashtra
Oct 7, 2010
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Cash deducted without booking - TWICE

Address: Bangalore, Karnataka

I tried booking my flight from banaglore to ahmedabad via makemytrip.com TWICE, both times it deducted my balance from my account and ticket did not got generated.

And it is almost 24 hours to be and still my cash has not been refunded.

My Bank Account statement speaks that it was credited in the account named TECHPROCESS SOLUTION.

Kindly do the needful.

Thanks & Regards,br...
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Monalisa Guha
Oct 7, 2010
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Not Refunding the Money

Address: Hyderabad, Andhra Pradesh

I have been facing severe issues with my refund of 22,000 from Make My Trip.

All it started a month ago(sep 7th 2010) when i booked my air ticket and the transaction got cancelled. I had calling Make My trip since then and they have been telling that the money is in their accounts department, and it will take 72 hours to refund.

It has been a mental trauma since then that i keep them calling again and again....
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kirtibhushan.singh
Oct 3, 2010
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Unsatisfactory customer service

Address: Mumbai City, Maharashtra

Dear Sir/Madam,

Please note that this complaint is with regard to International holidays booked with makemytrip.Just to brief,I have booked a package tour to Mauritius for 6 days & 7 nights starting from 8th Sep,10 with makemytrip well in advance paying 20000 INR.Due to some circumstances , we were not able to make it and when I wrote it to Makemytrip and asked for gving us the option to postpone the dates and adjust the...
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savyasachisaxena
from Mumbai, Maharashtra
Sep 29, 2010
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NON-RECEIPT OF REFUND OF CANCELLED TICKET SINCE MORE THAN 20 DAYS

Address: Ahmedabad, Gujarat

I HAVE BOOKED TICKET VIDE BOOKING ID NF[protected] DATED 10/09/2010 FOR A FLIGHT ON 11TH SEPT-10 FROM AHMEDABAD TO MUMBAI IN SPICEJET AND DUE TO SOME REASON I HAVE TO CANCEL THE TICKET AND I CALLED ON NO. [protected] AND CANCELLED MY TICKET VIDE CANCELLATION REFERENCE NO. IN1009R0036640 DATE 10/09/2010 WHICH REFUND AMOUNT WAS 1753/- AND WAS TOLD TO GET REFUND WITHIN 7 DAYS BUT TILL 29/09/2010 I HAVE NOT RECEIVED MY REFUND.
EVEN I HAD...
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S
subzy81
from Itimadpur, Uttar Pradesh
Sep 27, 2010
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Wrong Ticket Booked through Online

Address: Bareilly, Uttar Pradesh

Respected Sir,
I have Booked a Bus Ticket Fom Jaipur to Agra, Through Make My Trip, PNR Number: IYMLNH, make mytrip Booking Id: NU[protected] , date: 26/09/2010, through Kalpana Travels, they Charged 220 from me, yesterday when i reached to Kalpana Travels, they Told me that we dont have any Bus Services to Agra From Last Five Years, this cause the conflict between me and travel operator, i tried to Makemytrip Customer Care but...
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B. R. Mehta
from Pune, Maharashtra
Sep 25, 2010
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Non receipt of Ticket

Address: Mumbai City, Maharashtra

I have done my booking thro'ake my trip & my booking refrence is NF [protected]. The booking is registered by Make my trip & the ticket is not yet issued to me. I have contacted them 3 times , first time to Jyothi, second time to Sonali & third time to Manoj Sharma but each one after half an hour of holding informs that I will get some one to talk to me in next half an hour but later there is no response from them.
br...
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S
shahirough
Sep 22, 2010
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payment processing.

Address: Hyderabad, Andhra Pradesh

rajesh shahi

hi...this is rajesh shahi.i booked a rail ticket through make my trip.com and i entered my credit catd details.At the first instance it didnot accept my credit card and it shows due to some technical problems we cant process the transaction,then i called the customer service agent and the agent advised me to use debit card or some other source of payment.I again processed the transaction and entered my debit card...
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J
jandialrajiv
Sep 21, 2010
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Personal Abuse by a makemytrip employee

hi,

I had logged into makemytrip.com for 1 hour regarding my travel plans from US to India. The agent spent his own time and after an hour gives me an iternary which was not at all suited to me . I outrightly rejected it BUT to my surprise I get an email from the same person ( from this personal email id ) abusing me .
Here is an extract of his email

*** start of his email****
fromBharat Verma...
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M
munawar_ce
from Delhi, Delhi
Sep 21, 2010
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part refund

Address: Srinagar, Jammu and Kashmir

i had booked a ticket with booking ID NF[protected] from makemytrip.com for srinagar-delhi for flight date of[protected]. Since the srinagar airport was declared unavailable for the said date, i cancelled the ticket after airline confirmed the full refund as also confirmed by makemytrip. But they only refunded half of amount vide cancellation no. IN1008R0086339 on[protected]. when contacted they said the there was system mistake and asked...
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V
vpadma
Sep 17, 2010
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refund scam - delay in process, careless customer service

Address: Hyderabad, Andhra Pradesh

I have booked air ticket from Hyderabad to Johannesburg through makemytrip.com on 07th Sep 2010.After transferring the money through SBI net banking, my booking was not successful due to system error. I received an mail from makemytrip.com that my money will be refunded within 48 hours as the transaction was unsuccessful.From then whenever I contact customer service they keep extending the request to 5 days to 7 days. I confirmed with the...
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rudra_1986
from Indore, Madhya Pradesh
Sep 12, 2010
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Refund scam

Address: Indore, Madhya Pradesh

Booking ID: RAL[protected]. I'd canceled three train tickets on 19 August, 2010. Train number 2809, Howrah Mail. According to makemytrip site, I was supposed to get the refund (Rs 2,850) by 26 August.

Since then, I've called makemytrip 7-8 times. Each time, I'm being given the same reply, "You'll definitely get your refund within 48 hours" and "the amount has been escalated to the accounts...
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P
priya946
Sep 11, 2010
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Cheating in the name of discount

Address: South Goa, Goa

This is with reference to the high prices you charge saying its a discount.

Date: 19 Nov
From city: Chennai(MAA)
To city: Goa(GOI)
Type of Flight: Air India Economy
Time: 15:40
Price on Indian Airlines Site: Rs.2700
Price on MakeMyTrip Site: Rs: 4537

Date: 23 Nov
From city: Goa(GOI)
To city: Chennai(MAA)
Type of Flight: Air India Economy
Time:...
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RAJAN_PT
from Bengaluru, Karnataka
Sep 10, 2010
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delay in refund of money

Address: Salem, Tamil Nadu

I booked a Hotel plus Flight ticket through makemytrip.com on 2nd August 2010. The total price of Rs.17116 was deducted from my bank A/c and nothing was heard about the booking status for two days.call to the customer relations number only give some vague answers and e-mails elicited only the standard machine gnerated responses which actually means nothing.They could not even specify whether the money was received.However i was given a booking...
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S
shukla_banerjee
from Kolkata, West Bengal
Sep 8, 2010
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Charged Full amount , but no flight ticket

Address: West Bengal

I made a flight ticket booking with Make my trip through SBI internet banking on 6th Sep 10. After making payment the amount got debited from my SBI account , but i did not receive any ticket.Then i called up customer care of Make My Trip and they told that the status of payment will come to know after 24 hours and gave me booking ID No. IN1009B02203 , AND TOLD TO call after 12.p.m on 7.9.10.Then i again called up and again they told me...
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Sandip Desai
from Pune, Maharashtra
Sep 7, 2010
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cancellation ticket refund

Address: Vadodara, Gujarat

Sir,

I have Send under mention email & all other email of my & company for your knowlege. In short co not refund my cancellaion of air ticket more than 15 days of period which is as per co's mail it 7 working days time period.

Sir, I think company not interested to redund my money & please do needful & oblige.

Redund Amount : Rs.33815/-

Truly yours
br...
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Paramasivam Iyyappan
Sep 6, 2010
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Confirmation of ticket

Address: Gurgaon, Haryana

I Have booked my travel ticket from Muscat to Trivandrum as on date 06/09/2010 for travel date 09/09/2010, As per their payment gateway alreay made the payment through SBT net banking service.

But, i have not received the booking ID reference and ticket confirmation slip.

I called makemytrip customer service today morning and spent my Talk time 24.25 minutes from muscat, they are not giving any solution and assurance...
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