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MakeMyTrip India Complaints & Reviews

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Last updated May 26, 2024
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MakeMyTrip India reviews & complaints page 392

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K
K10waikar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Volvo Journey from Delhi to Katra

Address:New Delhi, Delhi

Travel Date: Saturday, 11th December 2010
Bus Operator: Heera Travels
Bus Type: Volvo A/C
Journey: From Delhi to Katra (6.00 PM Bus)


I prefer to travel by Volvo. Generally while booking a ticket I am very much concerned about the operator (I have experienced that If operator is good then the staff is cooperative), bus condition, stop for Dinner. But During my journey (Delhi to Katra) I saw a pathetic...
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C
CyberDrake
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Tickets not processed properly

Hello,

I had booked for airline tickets using Makemytrip.com on 3rd Nov 2010. Two separate amounts of AED 770.82 and AED 632.29 had been debited from my credit card account.

Booking ID: NF[protected]
Amount to be Refunded: Rs 5,930

Booking ID: NF[protected]
Amount to be Refunded: Rs 5,436

Complaint reference ID:[protected]

On 25 Nov, I have cancelled...
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B
Biswanath55
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Deducted without any confirmed Ticket - Complaint No. IN1011R0115028

Address:South 24 Parganas, West Bengal

I Tried to Make an international Flight booking for two Tickets, Singapore to Bali on 25th Nov 2010 through Make My Trip Website.
While making payment The website came up with the message "Unfortunately , Your transaction could not be processed because of a temporary connectivity problem. We request you to please try making the payment again,..."
This happened twice and I did not get any confirmation of my booking.br...
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V
Varun Arora
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Refund of Ticket Cancellation Amount

Address:Gurgaon, Haryana

Dear Sir,

I booked two airline tickets through makemytrip.com, one for myself and second for my wife from Delhi to Chennai & return for which I made the payment online through credit card. Later on there was some change in Plan and I had to go alone because my wife was not well. I immediately got the ticket of my wife cancelled by calling makemytrip and they confirmed me cancellation (Cancellation Number - IN1011R0031431).br...
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S
Solomon D
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in the Refund

Address:Bangalore, Karnataka

I had canceled my flight ticket on November 8th 2010 for my ticket Booking ID: NF[protected] and got a cancellation No.

I had canceled my flight Ticket on the 8th of November 2010 for my ticket Booking ID: NF[protected] and was provided with a cancellation reference No. - IN1011R0032981 with a turn around time of 7 business days and an expected refund date of 15th Nov 2010.
Today is the 7th of December and I still...
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B
bluesblue
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent activities

I had booked a ticket (MakeMyTrip Booking ID - NF[protected]) under the BUY
1 GET 1 FREE scheme.
The return ticket was booked under the MakeMyTrip Booking ID -
NF[protected].

alomost two months have passed and i have yet not received any refund for the makemytrip.

when i first called up their call center they told me that i had not filled in the FLYFREE code while doing my bookings. i clearly...
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N
nitesh67
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VERY POOR SERVICE AND NO RESPONSE AFTER TOUR

Address:Surat, Gujarat

FEED BACK / COMPLAIN OF KERALA TOUR BOOKED THROUGH MAKE MY TRIP

Myself Nitesh R. Agrawal. I am a Practicing Chartrerd Accountant by Profession. I came in contact with Make My Trip(MMT) in this April, 2010 when I booked my Thailand Tour with it(Booking Id : IN1004B07818, IN1004B08427). It was my first Honeymoon tour as I got married in May, 2010. I was satisfied with the company as I was given the same thing as commited to...
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A
ashuvns1
from Lachhmangarh Sikar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight ticket booking

Address:Varanasi, Uttar Pradesh

i book a ticket from varanasi to mumbai from makemytrip.com on the passenger name of Harish chandra rai and i paid from a debit card name Ashutosh kumar rai. By mistake the makemytrip put the passenger name Ashutosh chandra rai that make a big trouble for me. when i call to customer support they have not responded well the customer executive name is Payal and supervisor name is Nagaprabhunaidu in delhi office at 10:50pm....
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N
neeraj.bhatia
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-Refund of Cancellation Air Ticket

Address:Gurgaon, Haryana

Dear Sir,

I have booked air ticket from Makemytrip.com thru internet on 21 september 2010 for the date of 26-oct-2010 from bangalore to Lucknow thru booking id number NF[protected] and this ticket has been cancelled on 25th october-2010 by thru phone call o customer care service of makemytrip.com., the cancellation number given to me by opeator was IN1010R0103282.
I have checked that thru internet that my tickect was...
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Y
yogesh_c_shah
from Panaji, Goa
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No refund for wrong bookings

Address:Thane, Maharashtra

Never go for Maky My Trip.

I had booked a flight ticket on 13 Oct 2010, (MakeMyTrip Booking ID - NF[protected] from Mumbai to Jaipur and return tickets from Udaipur to Mumbai. But when I received tickets my wife's name and also childs name was printed as Yogesh Yogesh Shah and Yogesh Yogesh Shah, after complaining I was issued following ref ID:[protected]. On 14 Oct 2010 I received following mail from MakeMyTrip:br...
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T
Tapanpm
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done but no ticket sent not confirmed me

Hi,
I have booked ticket for my family for a journey from BBSR to Trivandrum via Bangalore through Make my trip.
While booking the price was 4472 per person but while goign to payment page each ticket became 5976. Secondly, after I made the payment, the site said there is some system error and they will send my ticket through email in 6 hrs. I haven't yet received the ticket. I am in US and calling to India by spending...
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T
tmkcmkkl
from Delhi, Delhi
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Cheated by Makemytrip

I have a confirmed e-ticket which I made on www.MakeMyTrip.com website.

Two days after the confirmed booking, the travel bus operator called and told me that I have to pay Rs.700 extra or he may cancel my ticket.

I have called makemytrip customer care umpteen times, but no resolution has been reached. Initially, they told that if I have a confirmed ticket, they will pay the extra money asked by the bus vendor....
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A
abel_correa
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misrepresentation

Address:Thane, Maharashtra

Third complaint: This is a complaint to highlight the misrepresentation that Makemytrip does and takes people for a ride.

I see an advertisement on thier site which states "Buy one Get One Free". In reality Make my trip only provides Rs.1000/- off on the second ticket. Is someone looking into such false promises on the advertisement because this is a clear case of misrepresentation by a company registered in India.br...
+1 photos
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Address:Ranchi, Jharkhand

REMINDER

With reference to your Cancellation Reference no.IN1011R0034582 Dated 8/11/2010 in which a sum of Rs 6932/- was to be refunded by 15/11/2010 but unfortunately the same amount has not been credited in my account till date(21/11/2010).Details are as under:-

NAME OF THE PASSENGER:- DEEPIKA SINGH
MakeMyTrip Booking ID: NF[protected]
Booking Date: Fri, 05 Nov' 10, 12:02 hrsbr...
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K
Karen Vaz
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of My Baby

Address:Maharashtra

To,
Manager - Customer Services
Make My Trip Ltd


Sub: Request for refund due to ticketing error by MakeMyTrip.com Ref ID - NF[protected]

This is to inform you of a gross ticketing error on the part of your
organization due to which my family, including my two year old baby,
suffered significant inconvenience.

On (12/11/2010), I had booked three tickets on IndiGo...
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V
vndbhtt
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake or Real E-tiket

Address:Gurgaon, Haryana

For me
MakeMy Trip became My Trouble.
How?
I have booked airlines tickets from MakeMy Trip and its details is below: My Booking ID NF[protected]
But when trouble was created, when I was returning from Mumbai to Jamnagar on 04-NOV-10 and Air India ticketing supervisor and Boarding Pass Issuer told me that Your ticket was shown as used ticket , so I fought with Air India Officers and make a Solid Arguments that...
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D
Deepa Mani
from Mumbai, Maharashtra
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Non refund from make my trip

Address:Mumbai City, Maharashtra

Make my trip id : IN1005B02148

I had booked my hotel bookings for Kashmir trip through make my trip and made all the payments. This also included payment for hotel hilltop at Gulmarg. However on reaching Gulmarg i was informed by rip the hotel that make my trip has not done the booking and i have to pay for my stay. We tried calling make my trip.com several times but no action was taken by them. We ended up paying again for...
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D
desainidhi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic service

Address:Mumbai City, Maharashtra

hi

i had booked my ticket from Chandigarh to Mumbai for 18th Nov 10 through Makemytrip.com. later i got the same rescheduled to 17th Nov 10. further i wish to reschedule the fligt to 16th Nov 10, but the toll free no's are not being answered by any one, if i select the option of fresh ticket booking or international booking then the call is answered but if i select the option of existing booking then the call is on hold...
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A
anuragnij
from Mumbai, Maharashtra
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refund against cancellation

Address:West Delhi, Delhi

I had booked airtickets through make my trip on 21st october through credit card. My booking ID is NF[protected]. On very next day I had cancelled my tickets for return sector and Make my trip also confirmed me the cancellation for the same. I was told that both side tickets were booked on same PNR no. so refund amount after cancellation will only be processed once I will board the flight for delhi to ranchi. I did the same and again requested...
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S
shantanu.gautam123
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Care Help desk Non Operational

Address:Chennai, Tamil Nadu

I have a airline reservation with thorugh MakeMyTrip (Booking ID NF[protected])

I have certain changes to be made in the booking. However when i call the customer care department, the entire domestic sector helpdesk is automated. There is no option of talking to a customer care representative for existing domestic booking. These people are cheating me as i am not able to get the refund for the booking.

Shantanu...
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