MakeMyTrip India Complaints & Reviews

my complaint is about the refund which make my trip has to give it to me that is of amount rs 12000. it has been a month i still not got my money back and all the time i call the customer centre they say u will get ur refund back in 7 days and keep on repeating same sometime they dont pick up calls or put it on a long hold so if anyone from customer support department please do consider it .my booking id IN1004B10946....

Hi,

I purchased a ticket from Makemytrip.com using my Credit Card to Travel from New York to Chennai. The total cost was 52,000. My card was charged twice for the same transaction and there was no response after repeated mails. Everytime I called the customer care, using ISD from USA to India, I was put on hold for 30mins and each time the customer service representative gave me some story and cut the call. Also, for every...

Dear Sir/Madam
On Jan2nd, 2010 I booked my flight tickets from Hyderabad to Lucknow (Price was Rs.6044/-) using makemytrip.com. With the tickets I have traveled on 5th Jan, 2010 and on 16th Jn, 2010 I again booked two tickets for my wife and daughter (price was Rs.11482/-) from Hyderabad to Lucknow. This time also I used makemytrip.com. On 18th when I went to my bank for updating my passbook to my surprise I have noticed the charges...

Cancellation for booking ID's FLT[protected] and FLT[protected] were made via Make My Trip Website. The cancellations were made before April 17, 2009
Refund amounted to Rs. 16.356 only. ( Rs. 3,879 * 2 and Rs. 4,299*2). However refund of Rs. 3,879 has not been received till date i.e May 19, 2010.
Repeated attempts to get in touch with Make my trip have not resulted in any positive feed back...

This complaint is regarding a pathetic travelling experience arranged by MakeMyTrip india Pvt Ltd. I had booked a package called "Himachal Hues" scehduled on 8th May ex-Mumbai. This package was for Delhi, Shimla, Manali & Chandigarh. We were 17people in that particular tour. From day 1 when we boarded the ac bus in Delhi I had doubt regarding the condition of the bus. I had spoken to Mr. Ashish Kaundal of MakeMyTrip regarding...

This is with reference to the hotel booking id no.HTL [protected] of Estrela Do Mar Resort-A Beach Property Goa for two person on 22 February 2009. and recieved a mail fromMy booking was cancelled and I was told that the money will be refunded to me. You can see the email trail since 22 Feb 2009. Even after several reminders and communication to you, still I am waiting for refund to be done.

I got a mail from Amandeep.[protected]@makemytrip.com...

MakeMyTrip Booking ID : FLT[protected]
Cancellation Confirmation [Incident:[protected]]

Approximate Refund Amount Rs. 6,465
Approximate Refund Amount (In words)SIX THOUSAND FOUR HUNDRED SIXTY FIVE ONLY(INR)

Though Cancellation done on Feb 19 2010, I have not received any refund till date. Also I called customer care at least 10 + time however they are not able to give any concrete answer....

Booking Id: IN1005B02282

I had made a single room reservation through makemytrip for 2 guests at Hotel Arma Residency, Mumbai for check-in date 08-May-2010 and check-out date 09-May-2010. The amount was Rs.1723/- for the room + Rs.100/- (transaction charges of makemytrip for booking over the phone). The total I should have been charged is Rs.1823/- but I have instead been charged Rs.7292/-...an amount 4 times higher. I need...

voucher no - MMTST1009xxxxxxxx

I got coupons from MakeMyTrip Shiftthoughts on hoilday booking and domestic/international travel. They charged me around Rs. 7000/- for this.
Not more than one coupon can be used for one transaction which was not told to me at the time when they offered me this package of vouchers.
The holiday coupons are 2 in number worth Rs 3500/- each.
And 2 nights 3 days stay in a hotel...

Sir,
I had booked two air tickets ( Guwahati to Bangalore) on 12th march 00. Due to heavy rush in the bank i could not update my passbook immediately. When i updated my passbook i have learned that money is extracted twice ( sum of 658). I complained to the customer service of make my trip, but they say they have received only once.
Therefore, kindly notify me how the money is gone and reimburse that amount to my account.br...

I booked my air tickets ( indigo flight 6E 134, BOOKING ID FLT[protected] on line thorugh make my trip on 5/0/2010 for the date of 29/04/2010 timing was 5:45 am, I miss my flight due to not mention such important point on the air tickets that you have to be arrive there before 1 hour , i arrive there before 26 minutes from the departure of my flight on above all that neither airlines authority allow me to go nor they cancel my air tickets...

Dear Sir,

I booked tickets for two from SRINAGAR to MUMBAI on 13 th Sep 09 through online portal of makemytip. On 13 th Sep 09, morning i got call from JETLITE srinagar counter that
FLIGHT S2-672 had got cancelled because of some or other reason. I was offered refund or a open ticket. I opted for open tkt. But few days back when i contacted jetlite for booking with reference to open ticket, They said they have already...

Hi,
I had booked six tickets on makemytrip.com for domestic travel of my parents-in-law and brother-in-law within India. Unfortunately, due to the unexpected demise of my father-in-law a month before, I had to cancel 4 of these tickets. The concerned airlines, Kingfisher and Indigo Air were extremely accommodating. Both canceled their tickets and even issued full refund on my father-in-law's tickets (i.e. they refunded the ticket...

I had booked a package tour for himachal pradesh

Package Name Himachal Highlights
Package Code MMT_DOM_69
Package URL makemytrip.com/holidays-india/package?id=69
User Name nuruzzaman shamsuzzoha
User Email [protected]@yahoo.com
Phone Number [protected]
User City goa
Num of Adults 2
Num of Children 1
Departure Date 10-Apr-10

the iteneary for the tour...

i have booked my ticket from make my trip on 14th april 2010 and at the time of payment through net baking the net link has been broken, but the amount has been transsferred to their account, their is no confirmation of that booked ticket on my mail id or my mobile, they didn't refunded my amount till now....my tcket details are as follows:- indore to delhi- thursday-15th april 2010, 7:10 hrs...go air flight....................pls help...

Never Book Air Tickets from MakeMyTrip

Dear All.... I have booked SpiceJet AirTicket from Deli To Bagdogra from MakeMyTrip. Since Airline it self offering same ticket by cheaper rate I cancelled from MakeMyTrip.

Details follows:
Spicejet SG 882 - Delhi (DEL) to Bagdogra (IXB)
Travel Date - Sun, 09 May 10, 11:20 hrs
Hitendra H Vala Rs. 4,979 x 2 = Rs.9958
Total Cancellation...

This is the second incident with make my trip. I booked a ticket for my family from Pune to Nagpur on the 08//04/10. Booking ID: FLT[protected] Amount was deducted without any confirmed ticket. When I called them they informed that the amount has npt been received by them and hence they have not issued a ticket. They wrote to me that they would require a bank statement to confirm that the amount has been taken off my account. I sent them...

We visited the site of Make My Trip as we wanted to book our Holiday Tour . We selected ULTIMATE UTTARAKHAND Tour Package for 17.04.2010 to 27.04.2010 After filling their form on the Internet ,the response came through Telephone by a person name Manoj from Delhi. He insisted for payment so Rs. 35000 were paid on 25.02.2010 by Credit Card ( Total Package for Rs. 46999).In the last week of March we contanted Mr.Manoj to change our Tour Programme...

Dear Sir,

I have booked my ticket from MAKEMYTRIP(www.makemytrp.com) website on 31st March,2010. The ID of ticket is RAL[protected].Then after I cancelled my ticket and the refund amount was showing 374 Rs. but only I got 334 Rs. When I talked to customer care executive ,he was saying that it was approximate refund amount. Bt in my previous ticket approximate refund amont was 294 and total 294 rs paid to me.

MAKEYTRIP...

I had booked three kingfisher flight tickets on 11.03.2010 for 25.03.2010 through makemytrip.com from bagdogra to new delhi. total amount for the tickets was rs. 9159.00 which i paid through credit card.

My flight booking id is flt[protected]. i cancelled my tickets at the kingfisher airlines counter at bagdogra airport on 25.03.2010 at 3 pm. (pnr jfwkad) since i was not permitted to cancel online. the cancellation coupon...