Marg Compusoft Complaints & Reviews

All most 5 months had passed. No response from you. Please arrange to refund the money at the earliest as we don’t require
Your software as the issues stand unresolved. Failing to which, we compel to file complaint against you in consumer protection
Council as we had already register the matter with them.
Please do at the earliest. As discussed, it is not possible to purchase barcode printer due to cost to company.br...

Dear sir / madam,
We, m/s unique health care, dhule, maharashtra with customer id 194147 had purchased marg g12 software in january 2016. Mr sagar utwal, the local representative, threatened us at that time for the price hike in new year. So we bought the software immediately with goody goody assurances of free service for one year & all later upgradations free.
But within 3 weeks of our purchase, company launched the erp...

Hi,

We are KD Pharma, located in Mumbai. We have bought Marg software on 22nd May and we have faced issues from day 1. We have sloughed for 6 days to resolve multiple issues but finally when we have sent an ultimatum to Marg and its helpless software related mail on Saturday, no one has bothered to revert and they called on Monday with resolution, but by that time, we have chosen another software for which intimation had already...

Before buying you promise us that will be the best software we will setup and give service and when we call you simply don't respond. One with no knowledge at all of this software how will we operate this. Its been over a month, . 2 or 3 times they came that too after calling them several times and they do stuff in the pc and promise to call tomorrow and then for a week they dont pickup the call. They have not even designed a bill for the...

While selling ur people promises for all support relating to data transfer/lable printing to achieve target. But after sales, no proper support provided. Every time new person and wiping out the all work done.

Promised to transfer data from previous software to marg software.
sticker barcode labels format not able to design in the way as agreed.

KARTIK B CONTRACTOR
[protected]
[protected]br...

While selling ur people promises for all support relating to data transfer/lable printing to achieve target. But after sales, no proper support provided. Every time new person and wiping out the all work done.

Promised to transfer data from previous software to marg software.
sticker barcode labels format not able to design in the way as agreed.

KARTIK B CONTRACTOR

client no.214198
br...

Sir jab hum software se exit karte hainn to vo back up lete samay file not available dikhata hai.please ise jaldi se sahi kijiye.koi file corrupt ho gai hai kya pata nahi.kai dino se customer care number mila raha hu phone uthta hi nahi hai aapka.please ise jaldi se thik karaya jaye nahi to mera kuch nuksan bhi ho sakta hai. kab tak kara denge aap iska solution. ....

I purchased Marg ERP Silver version with an online user on 07/09/16 and till date license key has not been issued. I keep chasing and I have been told everytime it will be fixed tmrw but it doesn't. I have been told there is a server issue but I am an IT professional myself and would do everything tgo fix the issue overnight but this server issue has been ongoing for 4-5 days. I have thousands of product inventory to be added and I am paying...

Dear All,

I procured Marg Software in month of April-May but till date software is not functional due to pending issue.

Also in course of fixing the issue my existing inventory software is bugged.

I see this is becoming pain point and risk to my business.
I request to refund the amount and close the issue.
But I dont see any step from company to fix the issue....

We purchased Licensed Software on 01 Jan 2016 after a demo of trial version for 3 days on our Lenovo laptop. Trial version did not have all functions - and the salesman -Dharam Yadav - assured us full functionality in Licenced Version.

After buying the licensed version - Dharam Yadav could not install the software on our laptop (Windows 10, Lenovo, Intel Atom 1.8Ghz, 2 GB RAM) and asked us to buy a PC ! - without specifying...

I initiated purchase of this Retail Counter Software on 11.5.2016 by giving advance chq amount of Rs. 5000., at that time the so called executives said they would meet all the requirements viz., transfer of data till date to Marg`s software, so that whole year`s data is in one software . then few days passed by but no progress, slowly the so called Software Engineer started excuses trying to leave what all requirements i demanded in the list...

We have purchased marg software package for rs.12000/ from marg dealer m/s. Jyothi software solutions, vijayawada in 2015 jan.
Now the package was made not to work, the reason they say, we have to pay renewal amount rs.4500/. We were surprised to hear this. At the time of purchasing the package sales person mr. Sarma has closed the deal, he never mention about this compulsory renewal amount.
This, we feel u have cheated ur customer.br...

Sir
in oct 2015 i queried about marg software, nikhil tandon (marg, lko.) assured me of having customised software and assured me that it contains all features, you are demanding and its customised for readymade shopkeepers.
He has done carelessness from very 1st day, as our shop"s inaugration was on 07.11.2015 and software installed on 06 th nov., which troubled me too much and on complaining nikhil quarreled too much...br...

Sir i am using ur counter software in our cloth showroom.but we r facing lot of problems.i call to customer care but they can't solve.i call 4 times in 2 days but noone hav solve my problem.
The problems r
1. No entry of stock transfer showing in ledger
2. Batchwise not working
3. Legder entry in purchase acount not modifying.
Nd many more problems
Actually i noticed it is not designed to our profession...

Marg is cheating by levying extra charges to use the services offered in its platform.i have already paid a good sum to purchase the software and also pay annual service charge for multi user system. This is very unfair and unprofessional on their part....

Software purchased since 2005, now having trouble with there service and they are charging extra, if they know the THING is important to retailer ....

I have bought this software for my retail business 5-6 month back. since day one its executives and service sucks. my licence is in name of Samaanwala and it is located in faridabad.

I have bought 3 PC licence but still it is running on single PC right now. as its running on single PC i am not able to restrict its transaction for limited user. one of the employee ditched me with 9000 rs because of poor restriction and support...

I have purchased a software from marg counter for for automobiles. But there are too many problems in the software /.I have contacted the sales person my jatin luthra. And also company customer support. But they simply refused to slove the problem....

We had purchased Marg ERP software last year with unlimited users. Now when we renewal was due we had made them the payment as per their proforma for renewal of License. But when the company renewed our licence they have reduced the number o[censored]sers from unlimited to 4 users.
We feel that we have been cheated by the company and the company does not even stand on their words....

Sir, Myself K.D.Arora.,Using Marg Software since 2008.I have 3 Companies. The service of Local Chandigarh and Baddi Area is very poor.
After 20 reminders,and mails ,nobody bothers. You loose your buisness,they dont mind.
Marg will only give you at the time of renewal in March or when you need new Connection.
I am very upset and frustrated. I am loosing my buisness,Just because of Marg.
I recommended to Knox Life...