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Maruti Suzuki Customer Care

Maruti Suzuki India Limited

1 Nelson Mandela Road, Vasant Kunj
Tel. 011-46781000
Fax: 011-46150275 / 46150276
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Phone:1-800-1800180
 1-800-1021800
 +91 11 4678 1000
Mobile:+91 99 1020 2020
Fax:+91 11 4615 0275
 +91 11 4615 0276
Regional Offices
Kolkatta
L & T Chamber, 4th floor,
16th Camac Street
Kolkatta - 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex,
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Maruti Suzuki Complaints & Reviews

Maruti Suzuki - Harassment and delayed by Regent Autolinks Pvt Ltd. Ghaziabad.

User
 naveen0071 on May 26, 2015
I am writing this mail and feeling that I have been cheated by a leading auto company in India. I am feeling that I have made a very big mistake by choosing Maruti Suzuki Car because of your Authorized Dealer called Regent Autolinks Pvt Ltd. Ghaziabad. I am the owner of the car registered no. UP 14 BE 4451 make EECO VAN.I have been visited to your authorized Dealer M/s Regent Autolinks Pvt. Ltd. Along with the car and I went to the concern department call “Body Workshop” Supervisor attended me and assured me that my car work will be done within the period of one week from now onwards and...
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Maruti Suzuki - defective car and non cooperative service station

User
 Richa malik on May 26, 2015
This is to notify you that I am very pissed off with your car performance and service I purchased a Maruti Wagon R CNG model (DL 3C CD 1047) in the month October 2014 from T R SAWHNEY(Amar colony). its just been 8 months up till now n i m facing many problems first of all your car ac is not operational even when used with maximum setting on petrol but the most alarming issue is that in such a short time my front left side axle broke down as well as the whole of the engine chassis has fallen from the same side on 24th may 2015 wen we took it to the service/dealership shop where this...
Complaint comments Read comments [1] Complaint category Car Service Centers

Maruti Suzuki - starting problem

User
 ritz6906 on May 25, 2015
I puchased one ritz vdi bearing registration no. DL4CAS6906 in Aug.14. Yesterday it didnt get started. I work in Gurgaon and i m facing lot of difficulties. I had to pay taxi fare of Rs. 800 to go to my office. The mechanics are saying that the issue is with EVM. Plz let me know how EVM is not working properly in a car which is less than one year. Plz arrange to replace it in urgent and rectify this problem in urgent. My car is lying in A M Automobiles, lawrence road. New delhi. A maruti suzuki service provider. Regards Manoj Sharma 9873687364...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Maruti Suzuki - Navigation System in SX4 ZXI April 2013 model

User
 rishikesh meena on May 25, 2015
I purchased SX4 ZXI April 2013 model in April 2013. Company fitted Navigation system was provided by Maruti Suzuki. It got locked and need for update. Whenever I asked maruti representatives regarding navigation system, they could not able to help me. Neither the instrument ID nor the manual had been provided to me at the time of purchasing. I contact some persons regarding this they told me that a SD card comes with it by which update can be initiated. Please provide me necessary documents, instruments & information that where should I go for update and unlocking of the device....
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Maruti Suzuki - non completion of job work in estimated time

User
 amritbadam on May 25, 2015
My sx4 diesel needed change of synchronization ring of 3rd gear in the gear box as the gear was not working properly. This part is still in warranty The checked the part in store and opened the job sheet. After they opened the gear box completely they said the part is not available. They wasted my 6 hours in the process. Job sheet no. 53389 Rohan motors Ghaziabad Regards Amrit 9971583603...
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Maruti Suzuki - car's A/c not working

User
 jash66 on May 25, 2015
Respected Authority, This to inform you that in the month january 2015 we purchased a Maruti Swift VXI model on 21/1/2015 from popular wheelers ind pvt ltd near sola bridge SG highway ahmedabad.Its chasis no. is 814054, engine no. is 1520973 and Car no.GJ27AH3803. It is very much unfortunate to inform you that after three months of deleivery of my car.Its A/C is not working properly and also after servicing 2 times, still I am finding the same problem, may be because of the manufacturing defect and also the car was not properly serviced, with no response to our complaint. Kindly, look into this...
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Maruti Suzuki - Delaying Car Maintenance and repair work Accidental case

User
 Hemant Pardhi on May 25, 2015
Dear Sir, My Alto K-10 ( MP 15 CA 9375) had done accident at 13.05.15 and i handovered my car at showroom chhindwara, Madhya Pradesh on 14.05.15 and all Insurance formalities i had already done. I want my car for personal uses purpose but process for maintenance and repair very delay and i am suffer these problem so as soon as possible solved these issue and help me due to i live at Bina Sagar and My car location is Chhindwara, Madhya Pradesh. My car Insurance through HDFC bank and i registered complain of Accident on 13.05.15 and claim No. is C230015018076...
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Maruti Suzuki - maintainance realated prombelm in the showroom

User
 r.k shukla on May 24, 2015
dear sir it is mr ramakant shukla. i baught a car on 28 sep with two month warranty period my car is alto 800 .. in my car has heated nd nt taking start. i gave above 15 day in agencies where i baught but h. is taking serous and taking long time ... so i m requesting to u please inform them soon complete my car otherwise i will take a tight action about ......
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Maruti Suzuki - messed up my new maruti suzuki dzire car

User
 jaybee012 on May 24, 2015
my cars rare bumper and tail light got damaged and i raised a claim and i took jamkash srinagar jammu and kashmir 20 days to repair it and when i saw my car, the rare bumper was not properly fitted and they started a fight with me and said this is what we could do and then they tried to fit it many a times but it still is open at one end.there service sucks big time....
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Maruti Suzuki - Complaint regarding late repair of accidental vehicle.

User
 AKA0109 on May 24, 2015
From Mr. Arun Kumar Agrawal Daily Market, Bhawanipatna - 766001 Dist. Kalahandi (Odisha) Cell # +91 94370 75743 E-mail : aka.bpt@gmail.com To Mr. R.K.Duggal Vice-President - Service (Network Development & Customer Satisfaction) Maruti Suzuki India Ltd. Palam-Gurgaon Road Gurgaon-122015 (Haryana) Sub : Complaint regarding late repaire of accidental vehicle. Sir, I, Mr Arun Kumar Agrawal purchased a Maruti Ertiga-ZDI vehicle on 16th Oct. 2014 having Engine No.D13A5086170 and Chassis No.MA3FLEB1S00276942 from M/s. Legend Cars Pvt. Ltd., Bhawanipatna, Dist.Kalahandi, Odisha. I...
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Maruti Suzuki - New purchase

User
 Pankajmuna on May 23, 2015
I m purchase the Swift Dzire VDI On 08.05.2015 from Mac Autos Sangrur (Punjab) And dealer give me rates and I m give the margin money and Bank loan amount DD and car dealer give us billing today I.e 23.05.15 and I seen they give us four year extender warranty without our consent and at the time of delivery they issue insurance forcely to us I m not interested because car dealer charge Rs. 24000 and I get quotation from market for Rs.14300...
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Maruti Suzuki - VERY BAD SERVICE.

User
 Rsj on May 23, 2015
I had booked a Maruti Suzuki Celerio Green with the Spectra Motors dealer at Chembur, Mumbai. They had assured me the delivery of the car within 12 days and because of which I also issued a cheque for Rs.21000. But as soon as the money was in their pocket they started Ignoring my calls and gave me a deaf year for almost a month. And currently after a month they have the audacity to tell me that the car is NOT AVAIALABLE for another month. I checked with other helpline numbers and was assured of no such UNAVAILABILITY. Maruti Suzuki is a very trusted brand name and dealers like so are blamed...
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Maruti Suzuki - swift vdi ac problem

User
 Amjed Pervaz on May 23, 2015
last 10 month my swift vdi ac fault does not trace by jamkash vihelide channi himmat jammu...swift number jk01R 5570...want suzuki to take some action so that i get my car as soon as possible...the car still in the same workshop...contact 9419100990...
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Maruti Suzuki - Insurance points, coupons and auto card

User
 agupta_18 on May 23, 2015
i have paid insurance amount of rs 7400 approx on 19 April 2015 and left the card with competent auto workshop as well in agreement with Ms. Varsha 9560207211 but I am still following up for card and for point credit in my auto card account. I don't know what is happening and where they stuck. Pls look into the matter for points and card as well. I have called several times to Varsha for card, points and coupons. my car no is DL 2C AP 2849. Auto card no. 33008748644....
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Maruti Suzuki - Alto K10 Reg no. not recd even after 2months

User
 Ajit561472 on May 22, 2015
I have purched Alto K10LXICNG from Excell Autovista (Pvt)Ltd, Sector 10, Kopra Kharghar on 24 March 2015 But still have not recd my car registration no. normally it takes 3-4 days maximum. At the time of delivery it was promised bycsakes personal "Mr. Amey" that i will be getting my car reg. no. with in a week. In between is used to keep reminding Mr. Amey about my car reg. no. After waiting for a week i called Amey and he told that there was Strike in the RTO so he was not able to get my car reg.no. My car was picked up from my home for having service and passing in the RTO for passing and...
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Maruti Suzuki - Delay in service

User
 amartrivedi on May 22, 2015
Hi, i was scheduled for service of my car, i gave them car for service and i was told that i would get in 4 hours but its more than 2 days that service centre has been delayed and not done yet. I visited the service station but it is still not operated. They are saying that they have large number of customers in the queue and they will attend one by one....
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Maruti Suzuki - complaint against maruti dealer pondicherry shenbaga cars pvt .ltd

User
 esatheeshkumar76@yahoo.in on May 22, 2015
sir ibought the new swift dzire zxi WHITE model for rs. 7, 40, 000( seven lakhs forty thousand only) from shenbaga cars pvt. ltd pondicherry and the vehicle delivered on 20.05.2015. chasis no.718304 and the engine no.1570248 and the customer id 1515476989 and the vehicle id. MA3EJKDIS00718304 Booking dealer 9601 and my name is satheesh kumar my contact no. 9944016642 sir the staffs are very arrogant they have not ready to communicate even the time of delivery of vehicle even then when i went to show room they simply replied it is in workshop and i waited for one to twoo hour finally they brought...
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Maruti Suzuki - car are not working smoothly and gear are so hard and Engine noise very high

User
 kumar padappai on May 22, 2015
I m Kumar my car registration no. TN11 L8107.Car model Maruthi Suzuki swift dzire (Tour). I had a measure service on maruti Suzuki authorized dealer VISHNU MOTORS. After they hand over the car i went for a road test and found that the gear of my car are not working smoothly and gear are so hard and Engine noise very high. I talked to the experts in Vishnu motors but still this case happens. Already 2 services finish (first -28/4/2015, second -19/5/2015). We expecting for your support. Pls solve issue as soon as possible...
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Maruti Suzuki - Mouse entered in inner cabin

User
 Babuki on May 22, 2015
Dear Sir, I have purchased the Shift VDI Car from JAI KRISHNA show room in Coimbatore vehicle registration TN37 CF 8957 But all services are done at JAI KRISHNAN Coimbatore One year before diesel tank wire also damage which was corrected at Jai Krishna two month before Mouse entered inner side cabin after that front side mesh provided at Aadhi show room to avoid the mouse at inner cabin around 20 day before same complaint sent to maruti two days before seat belt alarm wires also damage this also corrected Aadhi show room yesterday again Mouse entered at back side spare tyre...
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Maruti Suzuki - after measure services car is not running properly

User
 lakshya bhardwaj on May 21, 2015
I m lakshya bhardwaj my car registration no. UP 16 AE 5462.Car model alto CNG. I had a measure service on maruti Suzuki authorised dealer ROHAN MOTORS in greater noida with the amount of ₹14017. After they hand over the car i went for a road test and found that the gear of my car are not working smoothly and gear are so hard. I talked to the experts in rohan motors they said that it was a problem of pushing of clutch so they tight the clutch but the problem is remain same . They said you have to get change you clutch assembly. So my Complaints Only is that why i bear that problem in terms of...
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