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Maruti Suzuki Customer Care

Maruti Suzuki India Limited

1 Nelson Mandela Road, Vasant Kunj
Tel. 011-46781000
Fax: 011-46150275 / 46150276
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Phone:1-800-1800180
 1-800-1021800
 +91 11 4678 1000
Mobile:+91 99 1020 2020
Fax:+91 11 4615 0275
 +91 11 4615 0276
Regional Offices
Kolkatta
L & T Chamber, 4th floor,
16th Camac Street
Kolkatta - 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex,
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Maruti Suzuki Complaints & Reviews

Maruti Suzuki - Petrol Stolen & Fog Lamb and without Washing.

User
 Sayeed Shaikh on Nov 23, 2014
Dear Sir, This is bring to you notice as my car was accident on 03 Nov 2014 and as per insurance policy i have put up for repairing the damage of my car front side In it i saw my front side fog lamps was break by kataria motors and petrol was stolen entire and still i didn't get any response about my raised question and i have never sign off feedback form yet need your help to finish this matter as earlier as possible if i don't find any feedback from your side too need to put up for some legal action kindly do the need full. Regards Salim Shaikh +919879900892 salim.shaikh4@vodafone.com...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki - servicing of my Car Maruti k10 vxi

User
 kratik.ca on Nov 23, 2014
Today I have visited at your authorised service station K. . P . AUTOMOTIVES, RIICI INDUSTRIAL AREA, MANSAROVAR JAIPUR for check of my car purchased in 05.02.14. The attitude, behaviour of manager was very arrogant. After waiting 2 hrs i didn't get any proper Response. I am a loyal customer of your brand but we if i get such reception at Ur authorised dealer definitely upset me. Hope u will look in the matter. Kratik poddar 09829404468...
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Maruti Suzuki - Celerio Zxi

User
 S.A. Halim on Nov 22, 2014
I bought a car Celerio Zxi in Imphal, Manipur in the last week of May'2014.Engine No.7356509 and Chassis No.MA3ETDE1S00123998. Now the car has a problem in "Horn". I checked at Maruti service centre at Imphal. However, no respite from visiting and checking of the same. Please see if the same can be made okay....
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Maruti Suzuki - Labour charging for 3rd free service

User
 Ramesh Redhu on Nov 22, 2014
Dear Sir I purchase Maruti Ritz ZDI on February 2014 and they issued service book also with my car. In that Service book mention three free services, but today when I visited the service centres for car service they give me service estimate including labour charging, while this is my 3rd labour free service. I asked the service man about labour charging he said to me that 3rd service is not labour free service, in the service book this free coupon is given unnecessary, if want Service of your car you pay labour for it. Regards Ramesh Redhu Jind Haryana Cell 9991537000...
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Maruti Suzuki - Maruti Swift Dzire VDI car jk tyre puncture

User
 ramendraverma on Nov 21, 2014
I am having Maruti Swift Dzire VDI car, purchased in Dec 2012 which is having 5 tyre of JK tyre which were supplied with new car. It is 16700 KM old. And suddenly it was started vibrating while running. After checking RKBK AKBARPUR confirmed that all 5 tyre having manufacturing defect (air bubble) and it was tempered so vibrating and it was told that it is dangerous too. RKBK AKBARPUR had given me a letter addressing DASHMESH tyres FAIZABAD. DASHMESH tyres FAIZABAD is saying that please buy tyre from him and within 30 day jk tyre surveyor will come and he will confirm that tyre replacement will...
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Maruti Suzuki - POOR SERVICE- ON FIRST FREE SERVICE

User
 sultansingh2c on Nov 21, 2014
Dear Sir, I have given my Maruti Swift VDI Bearing registration No.DL3CCJ0234 at Maruti Service masters, F39, Okhla Industrial Area Phase -II, New Dlehi - 1100020 on Saturday, 15.11.2014 for the First service. The vehicle is given at 9:30 AM and returned to me at 11:30 AM. When the vehicle is returned after service I have noticed that no cleaning is done either inside or outside. Further to my checking I could find that abnormal sounds from the doors as well as from elsewhere from the vehicle. I have immediately contacted the service manager as well as the service adviser. To my surprises,...
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Maruti Suzuki - ERTIGA VDI BS IV Steering & Shock Absorber complaint

User
 Vishnu MB on Nov 20, 2014
We purchased our ERTIGA VDI BS IV car on August 2012 from Sarathy Auto Cars Kollam. Registration No: KL-16-J-5060, Vehicle Chassis No: MA3FLEB1S00123915, Engine No: D13A1927339 Disel. Cost of the vehicle is more than 9.40 lakh. But the vehicle is not worth upto this price From the beginning we feel the Steering problem, some times power steering become hard and not able to turn. Shock Absorber is also have complaint from the beginning and when we complaint to Sarathy Service Center Trivandrum will attend and they provided better service. But the problems still continues. As comparing to the...
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Maruti Suzuki - Radiator Heating - Car Stopped - No support from service

User
 Mrudula Julukunta on Nov 20, 2014
Hi, My car stopped due to radiator heating and I took it to the service center. My car is under warranty and the service center is not giving me any assistance and they are saying that they have raised the complaint to some office. It has been 4 days and the car is still in the service center. Let me know what is the process. The car is only 1 year old....
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Maruti Suzuki - complaint about dealership

User
 gotheshekhar on Nov 19, 2014
Respected sir My self SHEKHAR GOTHE Shekhar9141@gmail.com 9049386896 I have working from last two years as seals executive in marutiSuzuki seva automotive pvt ltd dealership in wardha But now I resins the job because of misbehaviour of branch manger after giving resign letter they don’t gives my pending salary and incentives And also they refuse to gives experience letter to me please kindly help me My MSPIN NO is 348841 Please help me as early possible SEVA AUTOMOTIVE PVT LTD NAGPUR ROAD NALWADI WARDHA 07152253525 SHEKHAR GOTHE...
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Maruti Suzuki - regarding door sill guard Or central locking problem

User
 upendra kant on Nov 19, 2014
Dear sir i have purchase on 22/10/2014 a new maruti swift xxi model which no is Rj-14 cx 3617 from vipul motors, shyam nagar, Ajmer road, jaipur (Raj).on date of purchase i see the door sill guard light not glowing, i complain to sales representative, but that day very rush in showroom and thay given me assurance that after diwali hollyday they will send engineer in my home & solve the problem. but after diwali i call so many time but no result. so after 8days i went to showroom And then they solve the problem. After 2-3day the back side central locking is not working i complain to vipul...
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Maruti Suzuki - CAR DELIVERED WITHOUT PDI

User
 sachin6244 on Nov 18, 2014
I BROUGHT A ALTO K10 on yesterday in the name of NITESH KUMAR from AUTO PACE CHANDIGARH THEY HAVE DELIVERED THE CAR WITHOUT PDI I AM ATTACHING THE SNAPS ALSO 1. POWER STEETING IS NOT WORKING IT SEEMS LIKE A TRUCK STEERING 2. THERE IS A SCRATCH ON THE LHS FRONT WINDOW 3. REAR WINDOW HANDLE ON LHS IS SEEMS LIKE VERY OLD 4. BONUT FANCING PLATING IS VERY POOR CINDITION 5. FRONT BONUT INTERNEL WALL RUSTED 6. LOOSE SCREW LYING INSIDE THE BONUT. 7. UNPLUGGED ELECTRICAL CUPPLER. YOU ARE REQUESTED TO KINDLY LOOK INTO THE MATTER AND I AM GOING TO POST THESE SNAPS ON SOCIAL MEDA THAT HOW A DEALER...
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Maruti Suzuki - over smoke

User
 midhun 124 on Nov 17, 2014
Hi sir, we have a Maruti Suzuki Dzire diesel with VIN no . MA3FSEB1S00389324 and engine no.1644001.There is heavy white smoke complaint from starting to.5 to 1 km journey everyday.After the dealer service it is still remain in the same.Do needful thanking you V J Mathai...
Complaint comments Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki - Refund Prise

User
 RINKU TANDON on Nov 17, 2014
To The Manger of MARUTI SUZUKI ROHAN MOTARS in Sarita Vihar New Delhi-110076 Mathura Road I was buy a car from ROHAN MOTARS of Rs. 6, 51000/- on loan . So i giving the cheqe of booking amnt. Rs. 20, 000/- and am and after that am giving the DD of amnt Rs. 6, 40, 787/- and before buy the car ROHAN MOTARS told me that he will giving the my refund amnt of rs. 10, 200/- in a 1 week but after 1 month no body response me about my refund mony. and Mr. Pankaj there is sale person in ROHAN MOTARS he did' not pick-up of my call, am badly to say tha you are giving the very bad service and wrong...
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Maruti Suzuki - Complaint against Service centre

User
 PB Nanekar on Nov 17, 2014
Hello I have purchased Celerio from Mahalaxmi Auto, SB Road, Pune on 3rd Oct 2014. I would like to register a very very strong complaint against this centre for following reasons. 1. I noticed that the right side mirror and wiper blade were faulty having manufacturing defects on the very next 2-3 days. This was intimated to the dealer and I was promised replacement of the same within 15 days since they were out of stock. This was confirmed with a written confirmation from the dealer on the invoice. It is very surprising that such small parts are out of stock with so called renowned dealer of a...
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Maruti Suzuki - power steering problem last six months

User
 Tyagi Subhash on Nov 17, 2014
I would like to inform you that our vehicle SWift zdi no. UK07AT6521have a trouble in power steering from last Six month . I Have send my car to shakumbary AutOmobile haridwar On 7/11/2014 & my Vehicle attend by mr Arshad Ali Khan After spend the whole day the problem are remain. & the sevice staff not given any setishfy conclusion That how & when they remove this trouble. If this prob Is goes far then at least i have to consumer form I am waiting your response Regads Subhash tyagi Ph. 9639635402 EMAIL- ytyagi1975@gmail.com...
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Maruti Suzuki - Not Fair Deal

User
 nans.aman on Nov 17, 2014
sir bought car from Relan motors and I have omini van they said we will give you exchange offer of Rs 13000 and now they are giving me only 5000 they said i have to paid VAT 5000 so we give you only 5000 and they committed me about extended warranty of 2 years they already include that amount in car price but now they said that we given you price without extended warranty please do justice sir...
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Maruti Suzuki - egr Indication lamp

User
 Rancy on Nov 16, 2014
I had a major complaint for my car, its warning indication light shown, and I gave for service in Sai Service Vallam, Perumbavoor, Kerala, they rectified the complaint but the next day the complaint was shown again. Many times the car was given for servicing for the same but the warning indication still persists. Now the Sai Service authorities are not willing to correct the error. So please do the necessary steps for this matter urgently. The details regarding the services availed are as follows: Inv no :121150431005134 Customer no.: 477691 Inv date :30th april 2014 Sr no :504-4581 Reg.no....
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Maruti Suzuki - DRIVE SHAFT AND REAR AXIAL SOUND

User
 Jayakar Bhat U on Nov 15, 2014
SIR, I had purchased Maruti Ertiga petrol model VXI BS IV from M/s Bharath Auto Cars (P) Ltd., vide invoice # VSL13001572 dated 24/01/2014. Since day one of purchase I had noticed a peculear sound from front and back side of car was giving while driving. When taken to M/s Bharath Auto Cars(P) Ltd., they said its drive shaft and read axial sound. Vehicle was left for service for three days to rectify the problem, But they could not rectify. As the spares where not available. Again in the first service reminded about this problem, and the replay was same(No spares). Now its 10 months past...
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Maruti Suzuki - Regarding poor servicing and over charging.

User
 shashikumarbv on Nov 11, 2014
I dr shashi kumar purchased maruthi swift zdi diesel on december 2012, my car completed 40000 km I had given to servicing on 10/11/2014 for regular 40000 servicing, in RNS motors bangalore, after servicing they have charged me 11900rs bill for oil changing, wheel alignement and wheel balancing. This is very high as compared to previous service done in madikeri as much as twice the previous servicing and the quality of the service is very poor, as we know servicing involves complete check up of the vehicle, what I noticed is they have done only externally, they just thought if car looked shining...
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Maruti Suzuki - company touching of my car Maruti eeco

User
 jitu prajapati on Nov 11, 2014
Respected sir, I have bought an maruti suzuki eeco 5 seated A.C one month ago from kiran motors modasa and today after a month i have taken my car to the service station at kiran motors modasa for servicing . but when my car had got for servicing then it was found that my car has got damaged from the back side of left tyre body then i had asked to the executive of kiran motors (modasa ) about this touching of car, after that an executive of kiran motors said that you please contact himmatnagar branch ( kiran motors ), then i had personally contacted himmatnagar branch then after viewing the car...
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