Maruti Suzuki Customer Care

Maruti Suzuki Customer Care

Maruti Suzuki India Limited

1 Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Phone:1 800 1800 180
1 800 102 1800
+91 11 4678 1000
Mobile:+91 99 1020 2020
Fax:+91 11 4615 0275
+91 11 4615 0276
Regional Offices
Kolkatta
L & T Chamber, 4th floor,
16th Camac Street
Kolkatta - 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex,

View More Information...
Satisfactory Rating
1%
Complaints
2491
Resolved
7
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Maruti Suzuki related photos (235)

Maruti Suzuki Complaints & Reviews

Maruthi Suzuki - No confirmation on supply of vehicle

User
 ravindrapoojary on Jul 30, 2015
Dear sir, I booked Maruthi Celerio zxi blue color on 2.6.2015 and concern sales person told me vehicle will be delivered by month end. But now telling no confirmation from maruthi and hence not able to give dates and telling me to cancel booking. Now again need to book other vehicle and again wait for one month. I am wasting time. What is the lead time for maruthi to dispatch vehicle?? What's your responsibility to make customer satisfaction???...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki - Faulty service

User
 manoj kumar goel 51000 on Jul 30, 2015
dear sir
i have a maruti ritz vdi having up registraion no up19-1060
name of chanchal rani w/0 manoj goel
last day on 29-07-2015 we vist in maruri showroom in panipat haryana in harison auto panipat for a serice afer the servise we pay the bill and then on return way our car gare jam on the way due to a key to open the desieal filter remain inside the engine and due to this our gare pin broken on the way then we call harison to service boy rahul on number 8607015552 he says that i am unable to help plz visti on next day at showroom . afer then we toe the car on rs 3500 then...
Complaint comments Read comments Complaint category Car Dealers

Suzuki Access - Scooty not working proprly

User
 hemshaila chaudhary on Jul 30, 2015
this is very shamfull to tell about ankur suzuki that they are a big cheater they not providing their services properly.my scooty mamy times gone for service and even engine works has been done before a month ago but again it is not working properly start nhi ho rhi hai scooty on 27th july 2015 it was again gone in the compony because of some wiring problem it was not taking self and kick also . and again today on 30th july . it is not getting start . whenever their is a need of scooty it does not start . we have purchased that scooty 2 years ago. please check the records how many time my scooty...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Maruti Suzuki - Regarding poor quality of tyre and the problem regarding alloy wheels

User
 Achint nigam on Jul 29, 2015
Respected sir i have recently purchased maruti ciaz zxi + . they tell me that the top model consist of 16inch allow wheels bt they have given the extra tyre u.e stepne is of 15 inch due to which the extra tyre get hot and one more complain aboutthe wheel are of poor quality as it get puncture the next day ill purchased the car i have complain on the patel motors vijaynagar indore the have tell that there will be a proper action but did not get any call back about the inconvenience caused by the car...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki - Cheating Done By your Authorised dealer

User
 just1saket on Jul 29, 2015
Dear Maruti Suzuki I purchased Tata Indica XETA V2 Petrol + CNG few days before from MAGIC AUTO PVT LTD A-25/34 Connaught Place New Delhi 110001 for INR 70, 000 . At the time of purchasing they told me it is in good condition and you need to spend maximum Rs 2000 for tripping of AC. I want to inform you I have spent Rs 10000 till date. Vehicle Number DL 3C W 9904 1. Radiator was completely bad, I put new for 3000+300(mechanic) 2. Servicing ( Engine oil, Oil filter, Air filter Box ) : 2600 Now the problem of AC is Still not Solved, And I am getting Very Low Mileage due to Missing in...
Complaint comments Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki - Poor service quality at sai service erragadda

User
 DGN747 on Jul 29, 2015
Poor service by sai service. No punctuality in pick up and delivery timings. Damage to car by mechanics and hiding by paint touch up. No action on the complaints mentioned in the job card. Took them 6 days for normal 1 paid service. Totally disappointed by the service provided. They are simply spoiling maruti name and customer mood....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India - Not proper repair my vehicle and to much coasting, and taken so much time as they say

User
 yogi4 on Jul 28, 2015
sir
i Dr Yogendra Singh owns a maruti alto 2009 model vehicle no.up 80 bf 0761 chassis no.1320033 registered in the name of my wife Mamta Verma, my car met with an accident on date 13-6-2015, a truck was coming towards me from the front front &road was sharp turn.the vehicle got out of my control&jumped in to road side deep, my bonut, front light (both)front bumper, windshield glass, both wheel turn each other, axill, chassis, back light, few other thing damage,
I had give the vehicle for accidental repair to the madhusudan vehicle pvt.ltd. Firozabad on date 13-6-2015 itselfs,...
Complaint comments Read comments Complaint category Car Service Centers

Maruti Suzuki India - Wrong Service

User
 kanika19f on Jul 28, 2015
My name is Rakesh and I have purchased a wogon R VXI in june 2014. My car number is RJ 14 CW 3659 and my mobile no. is 9829186727.I am a regular customer of maruti since 2008. It is known for customer satisfaction rather than profit making but today i think i am wrong. They are focusing only profit maximisation. My car is very good in driving but recently i faced a problem with maruti sales dealer. In june 2015 my last service was due and i went there and delivered my car for service. At that time there is no scratch on cars bonet and roof but when i received my car after service what i saw that...
Complaint comments Read comments Complaint category Car Service Centers

Maruti Suzuki India - Clutch plate and gear issue

User
 kamalsingh rawat on Jul 28, 2015
Gears are stucking
Clutch plate to be changed as per dealer rana motors


How come a new swift desire run only 30000km has this problem. I want either the defect to be covered under warranty or insurance or rebate be given for the rectification....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India - Fraud @ DD Motors Peeragarhi : Trying to deliver accident-ed Wagon R CNG and Registered same without my consent.

User
 Jagteshwar on Jul 28, 2015
Dear Maruti Suzuki team, I have issue regarding Wagon R CNG booked from DD Motors, Peeragarhi. [Exchanged my old Alto 800 CNG retrofitted, @ True value ] Simple case of 420, where after receiving the full payment, DD Motors registered an accidented car in our name without any acceptance, consent from us. I had booked the car on 17 July 2015 with Rs. 5000 as advance. On Monday(20-7-2015), I stocked my old car and gave a postdated cheque for remaining amount. While moving out from showroom, after stocking my car, I saw a brand new White Wagon R CNG standing in the compound. My wife...
Complaint comments Read comments Complaint category Car Dealers

Maruti Suzuki India - About repaint of car (Insurance claim)

User
 satyavansh on Jul 27, 2015
I have an ertiga. 2014 purchased insured with icici lombard.
It has little scratch line on left side
So i submit the car in claim to maruti service centre aligarh to repaint the car.
They have done the job
Anf charge to the insurer full amount
But work was too bad
The paint finish was bad and also whole left side is now looking too much odd.
Maruti service is too much bad.
Unsatisfactory service...
Complaint comments Read comments Complaint category Car Service Centers

Maruti Suzuki - Improper Service/Spurios parts

User
 Rajgopal Samudrala on Jul 25, 2015
I own Maruti Swift bearing No AP10 AQ 7575 (Chasis No:MA3FKEB1S00378134K8) which has run 1.3 lac Kms. On 18th July'15 noon after running 180 Kms my vehicle struck (Gear problem) at Warangal (Telangana).I approached the local Maruti Service station (Adarsha Motors Warangal), they have replaced the clutch...& handed over on the same day at 06:30 after paying Rs10500/-.After which I drove 500 Kms, reaching Hyd.In the mid of traffic again my vehicle struck with same problem.I have taken the car to RKS Motors (Maruti Authorised), they said the clutch has problem & has replaced clutches, bushes, bearings,...
Complaint comments Read comments Complaint category Car Service Centers

Maruti Suzuki - Warranty issue

User
 amitgeographer1 on Jul 25, 2015
Dear sir / madam, my self rohit kumar and my mobile no. 8222022710 / 08901072001and my car number hr05an0817. This is to inform you that i have purchase new car of maruti swift vxi its only 11000km running and i facing a problem in 6th month, we have facing the problem in my car. Now we have traveling from karnal to panipat (35km) on dt: 05 / 07 / 2015 i m going to some family function and automatically stop my car. I find the nearest service station at modern moter (Maruti service station at karnal highway) and mr. Jaglan told me your block is break down and engine lock and engine oil is empty...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India - Not giving car back from 15 days

User
 devarshimechanical on Jul 24, 2015
Gave my car on 13/07/2015 for service its been 15 days but service station not giving car back. I claimed my Car[ Maruti Suzuki Celerio-Lxi, Number Plate :- GJ 04 CA 3177 ] with my ICICI Lombard zero depth Policy [policy no: 3001/MI-02186292/00/000] claim no: MOT04745032 to service center for repair. Sir whenever i call them and ask them to collect my car they says "Ho Jayegi, delhi se yeh aa rha hai, gudgaon se ye magvaya hai" . they are so rude and misbehaving you can't even imagine. sir I urge you to take hard action on that cause the way they behaving and chocking my car for almost 15...
Complaint comments Read comments Complaint category Car Service Centers

Maruti Suzuki - A.C not working in new car, all windows & steering making noise.

User
 suhailreshi on Jul 22, 2015
A.C. is not working in my new car which i purchase 5 months back. i have gone to the service centre at jamkash srinagar ( j&K). so many times but no body is listening.one week before i have complained but no response. also my windows & steering is making noise....
Complaint comments Read comments Complaint category Car Service Centers

Maruti Suzuki - Realated to service/ owner book after delivery a car

User
 sansonarrah on Jul 22, 2015
I am sandeep kumar purchased new car swift vxi no-br-01-ch-1348 dtd-31/01/2015, from alankar auto sales pvt & ltd rajapur patna. My complaints :- 1. Related to servicing- my 2nd servicing dtd valid till-12/07/2015 but your agency conveyed to me dtd 20/07/2015, reason given by your representative my phone is out of coverage area. Reason is completely wrong because i am branch manager of uco bank and my mobile no alaways covering natwork. 2. During purchasing time your agency said that you found your owner book within 90 days but now owner book ... So kindly resolve my complaint as...
Complaint comments Read comments Complaint category Car Dealers

Maruti Suzuki - Bad quality of car

User
 ashwany1975 on Jul 21, 2015
i am buy Maruti Ciaz on Feb 2015 and we face issue again & again on this car 1st 3 tims its gone for gear issue and after that is engine noise issue and its front side door stuck. now i dont understand what to do with this car can i go for consumer court or what to do.

Manish Sharma
9910944434
manish1871984@gmail.com

Dealer DD Motors, Peeragarhi...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki - UP 81 AQ 7086

User
 mukeshMohan Sharma on Jul 21, 2015
The vehicle yet not delivered with in 50 days for gayer work M/s Prem Moter Sevice Performances is not better Customer not satisfied the service GM are not Car fully on Service Maruti Suzuki Goodwill of the company in India, but the pram Motors Agra elevated hey hey the company's goodwill to be impaired. please urgent Complaint taken action. Mukesh Mohan Sharma 09412259919...
Complaint comments Read comments Complaint category Car Dealers

Maruti Suzuki - Worst after sale service

User
 om prakash 941642 on Jul 21, 2015
i purchased a car swift dzire vxi in june 2014 it is still in guarantee period and in june starting it developed some problem in engine(making noise in 4 and 5 gear) and when i approached maruti's authorized dealers they all refused to attend my car saying that they can open the gear box even my car was not attended at gurgaon service center. I complained about this to Maruti head ofice and regional office but no action is taken in 2 months. i am not able to use my car form last 2 months. On one hand Maruti assures roadside assistance while in reality they are the worst after sale service provider....
Complaint comments Read comments Complaint category Car Service Centers

Maruti Suzuki - Car Service Complaint

User
 divyamattey on Jul 21, 2015
I gave the car for Service on Saturday(18th) to Maruti Sales and Service located in Naraina and when I reached to take delivery CNG gas was leaking and service adviser did not pay attention to it but gas was leaking so heavily that it got leaked in span of 2 hrs without driving. I filed complaint to services center and they said if the CNG is fitted outside they are not responsible for same. My complaint is if they are not touching CNG fitting and if I submitted my car in proper condition at the time of service then whose mistake is that if get the defective services car(gas leaking). Service...
Complaint comments Read comments Complaint category Car Service Centers

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