[Resolved]  Micromax Informatics — Worse phone ever yuphoria

Address:

Faridabad, Haryana, 121002

Yu yuphoria, one of the worse phones ever. This phone does not work properly.Bought in august 2015 and by now I have deposited it to my nearest service station about 10 times and every time they just repair it and after a few days the problem starts again.In the first month of June it was not turning on, I went to the service station again and they asked me 3000 for repair, I paid them and got it repaired again(was some motherboard problem)and now on Friday(24th June) it was just not turning on again.I went to service station and they are just refusing to get it repaired for free because I am not having the bill that I never got.I agree that it was my fault that I didn't asked for a bill and trusted them that the phone will now work properly but it their responsibility to give me the bill.The problem didn't stop here, the second problem is that the 2 numbers on the job sheet didn't worked, next day i talked to manager and he gave me his personal number and guess what that number was also switched off.Today morning he gave me a new number and when I called that number in the evening he didn't picked up, I called him 5 times and he never picked up.I went to service station and asked him"Why was he not picking his phone?" and he replied"Sir, I don't know that where is my phone".I don't know that whether he was lying or he seriously didn't know where his phone was, and if he seriously didn't know where his phone was, if he is really that careless then how can he be a manager and how can he take care of his customer mobile phones?.And if he was lying and cannot face his customers then how he is a manager. I go to the service station about 2 times a day and today in the evening he said that he would call me in the evening near 7pm to give me the whole update about my phone and the best part it that the service station closes at 6pm so you think that after so many visits, after so many complaints, after so many argument, after so many switched mobile numbers you think he will call me to give me the update. To be honest buying a yu yuphoria is one of my biggest mistake, I have used samsung, sony, htc, nokia, nexus, and many more brands but I am facing this kind of bad service for the first time. Just one question that "whether all my money have gone waste (7000+3000) and that too when my phone is in warrenty?" Micromax please give me a solution to this problem