Micromax — MICROMAX CANVAS DUET EG111 CDMA SIM SLOT NOT WORKING

Address:Nagpur, Maharashtra

I PURCHASED MICROMAX CANVAS DIUET EG-111 CDMA+GSM MOBILE. BUT ONE PROBLEM IS THAT GSM SLOT IS WORKING AND CDMA SLOT GIVES NO SIGNAL OR ERROR. I TRIED RELIANCE AND TATA DOCOMO CDMA SIM BUT SAME PROBLEM PLEASE REPLACE THIS WITH ANOTHER SET OF EG 111
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Shrikant,

We request you to visit the nearest authorized service center for a speedy resolution. Kindly refer to the following link to find a nearest Micromax service center http://goo.gl/RTfYop

Regards,
Team Micromax
Sir, I have purchased Micromax EG111 mobile in March, 2014 through Flipkart. After immediately purchasing it, I took more efforts to make it working properly on both sims, CDMA and GSM and also I enabled both GPRS Networks and it was working for some time, then the mobile got struck and hanged in May, 2014 and handed over to the local service provider, they took around one month to solve the problem. Again, in September, 2014 there was an issue with earphone slot and I handed over the mobile with the service provider they took one month to solve the problem and telling that they replaced the mobile itself, since there was no option for correcting the slot separately. Now, again in April, 2014 there is no signal for CDMA and GSM sims and I took the phone to service provider they are telling warranty is over and it cannot be serviced with warranty. Out of 12 months warranty period the mobile phone was with the service provider for more than three months. This is cheating, when I purchased the mobile it was so costly, I paid around 16, 000 for this mobile. It is waste. See that it is rectified.
with regards
Muralidharan, [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information