Mobikwik — mobikwik dth dish tv recharge not affected and amount transferred to wallet on[protected] not resolved yet.

Address:411021

On 23/04/2018 at about 9 pm i logged for the firsts time with mobikwik and became member. I desired to pay rs.402/- dth recharge to dish tv and effece4d the payment through my debit card of icici bank. My bank debited my account transaction no. Iin/mobikwik /[protected] dated 23/04/2018. With rs, 402/-
I got a message from mobikwik that transaction was not successful and that the amount is credited to the wallet.
When opening the account i do not find the credit of rs.402/- in the wallet.
This being my first bitter experience with mobikwik, i desire that the amount of rs.402/-be refunded to me forthwith, as i do not desire to continue further.
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Mobikwik customer support has been notified about the posted complaint.
Apr 21, 2019
Updated by Narendra Motibhai Patel
NO SOLUTION THOUGH A PERIOD OF ALMOST AN YEAR HAS PASSED.
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I have booked bus ticket from manglore to pune. Money is deducted from account but ticket not booked. My order id [protected]b45. customer care not receiving call or no any response from mobikwik My money yet not refunded from mobikwik.

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