Mobile Fun India — Neither depatch nor process status for my order untill 3 days is over.

Address:Imphal East, Manipur, 795001

I have made an order on 11/07/2016 successfully for my lumia 950 flip cover with qi and nfc (product reference : 55620) till today (13/07/2016) no information about my order has been updated, still showing as "unknown order status" and unshipped. actually i have received confirmation e-mail for my purchased and two consequence e-mail for security checking in india that also i have done successfully. i have sent many e-mail but response. please tell me what is going on my order. please clarify as soon as possible.
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