[Resolved] Samsung Service Center — Worst behavior, no value for customers time | |
I have purchased samsung Primo (SCH-W279) on 8th august 2013. I got issue with battery it drains very fast and takes long time to charge, I went to service center in my locality they said we need to check and asked me to wait for 15 mins but no one comes up with reply I tried to ask them about progress they told we are working and finally I waited for one hour after that they still wanted to check few more things and told me may your contacts and messages will be deleted and asked me to submit the handset, I'm surprised why they need my handset if the issue is with battery and they don't have any idea about how much time is required to check the things. And above all their behavior is very rude they don't give clear instructions and wasting time of customers. Currently i have submitted my cell phone and my bill number is [protected] I request you to please do something about it. Service center details: Name: [protected]--SKYLARK enterprises. Address:Shop no.3 Krishna Sagar near haridwar apt. Ulhasnagar-421002 Contact:[protected] My email id [protected]@gmail.com Contact:[protected] http://www.consumercourt.in/members/ochanivishal.html Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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