Motorola Solutions — motorola service center is neither repairing my phone not returning it back!

Address:

560040

This is the link to my issue which i had posted to motorola india facebook page: https://www.facebook.com/MotorolaIN/posts/[protected]?comment_id=[protected]¬...⇄
Motorola india, is this what we should expect from you, for a moto z flagship phone? You don't have a replacement battery for your flagship? You keep the phone for 16 days (Without even giving me a replacement device) giving me the same update that there is no battery available and the phone will be ready in 3 days! I hoped someone from your team would give me a better information the last time i tweeted, but there is no difference between your pathetic service center and the customer relationship team! Unfortunately i missed all the online sales since the device was not with me and i had a little hope that i would get the device back as promised. But good for me, i am selling all my motorola devices (Moto mods, moto 360, moto z play) in the next sale for sure and i am never going to buy a moto device nor i am going to suggest moto to anyone! Congratulations for losing a loyal customer who was a fan of moto. And i believe this attitude towards the customer and customer service is never going to take you further in a fastest growing smartphone market like india! Moto (Or lenovo whoever), please learn something from your counterpart oneplus who has overtaken even apple and samsung to become most trusted smartphone brand in india!