Netplus Broadband Complaints & Reviews

My chat I'd [protected] and there is no Internet from last 8 hours. Moreover the connection is installed only yesterday, within 12 hours I need to file a complaint, this is not good service by company....

I jave pade monthly bill two times and i have send emil to netplus more then 3 times. Now they have suspend my internet while i am working from home.

at this pandemic we all new that we can not go office. i request them to resume my connection and one you finish your investiagtion with email department you can get back to me.

netplus email department is sleeping since jan (first time when i send them email)....

I got my new Netplus broadback connection on 11th feb and on 12th Feb night it started showing red light in the router and internet was not working. I called the local guy who installed the connection and also called customer care to register the complaint. From that day onwards I have called like 100 times to local authorised persons and mailed 2 times to customer care and called 3 times to customer care but nithing changed. Company even...

I am Col Devendra Chikara and I really curse myself why I took a connection from this company. My internet has never worked continuously for 24 hours. No sane person should even try taking a connection from them if there is even a poor alternative available. My connection is at Vrindavan in my own name....

I have taken a broadband fiber connection from netplus at Vrindavan. I am not getting signals for the last 3 days and have been complaing to their office repeatedly. They have always been repeatedly saying that it will be on after 10 minutes. Moreover the behavior of the support staff is atrocious and they, including there manager Mr Ram, are not picking up call....

We have a net + broadband connection with customer ID number[protected], by the name Ujjwal kant. Five days back we receive the marketing call from the marketing team to upgrade our plan from 707 to 825 per month upgraded speed from 50 to 100 mbps, now they are giving false information that customer have to pay for the modem and the landline wire, companies call centre of netplus disconnectes the call in between. Malicious practices of...

09/02/2021
time - 3:36
online recharge but my connection not active...

Hi,

I am writing this email after being disappointed with NetPlus Customer Service. I am facing the following issues, where NetPlus Customer Care not able to support me:

1) I had made my Bill Payment on 2nd Feb-2021, 2 times (First Payment Via Credit Card, 2nd Payment via NetBanking)

2) I had to pay 2 times, because, when i paid first time, it didn't show my payment. Hence i made another payment...

Respect Sir
I have installed Net plus internet broadband connection at my residence 76, Moti Bagh, Near GNDU regional Centre Ladhewali District Jalanadhar-144007. I called many times to your local officials but problem is not rectified till now. My internet and Tv is not working for the last four days. Kindly stop billing for these days for unavailability of your service. Kindly rectify my problem today because my daughter is preparing...

I have disconnected my connection in November 2020 and till date my refund is pending please help.

Connection no. ID is [protected].
Contact no: [protected]...

I have recharged my account before over my monthly data pack but it's showing your account is inactive i want to active my account immediately
My name = suneet k yadav
Bill ac no = [protected]
Customer id[protected]...

Sir my mobile no [protected]
Out 2020 to iptv+phone off hai
Koi vi sunvai nhi hai
Bill pay brondband +iptv+calling 950++
Fir bi 3 month to band hai internet service hi hai

Koi sunvai nhi hai plz call my no [protected]
Catetmer I'd 2166190...

I have deposited Two months payment but no bill was given to us five months before. We have asked so many times to give us the bill. They said that we have not given them any money. After that we have stopped giving any payment. Now our broadband service has been stopped. We are facing a lot of problem because of this. The shopkeeper is not listening to us. He is not picking up the call also....

5g connection ok, connected, but unable to connect netplus broadband...

Hello sir My netplus id is 3072241
. I have already netplus broadband connection. For last month i request to customer care to install iptv at my home.. last month my plan is upgrade to rs 999. But till date not install iptv at my home. I request all of technician or whom people who install netplus broadband at my home.. but only one reply tell all.. i coming morning but not come. I left airtel broadband replace of netplus connection....

Dear Team,
My Customer ID [protected]
Please send me I'd and password, need to run Net Plus mobile application.
Mobile - [protected]
E-mail - [protected]@gmail.com...

I have done a payment of Rs. 3535/- for ID-[protected] through Netplus App on 7th December at 7:59 AM. But, my account is still showing inactive and also I have not received any confirmation from Netplus for the payment. Pathetic customer service also not able to provide any resolution....

I have done a payment of Rs. 3535/- for CustomerID-[protected] through Netplus App. But, my account is still showing inactive and also I have not received any confirmation from Netplus for the payment. Please find below the transaction reference number. Money got successfully paid to them, but still they are saying that it has not reached them. Their customer service is pathetic too. They are not able to provide any resolution.
br...

I have paid the bill 12 hours ago but still my account is deactivated, i called the customer care thrice and email to bill desk twice but still didnt get any response from them.
Please help me to resolve asap as my urgent work is pending becauss of network unavailability....

Account id [protected], broadband not working since yesterday...