Nextra Teleservices Complaints & Reviews

I was using nextra teleservices pvt. Ltd. Broadband connection, customer id is 2049046. I have deposited security amount rs 1500 at starting and it was refundable amount at the time of connection withdrawal. I have withdrawal this connection 2 months before and number of time followed up with customer care but still there is no refund i received. Kindly to the needful on the same and take appropriate action on service provider....

Dear Sir/Mam
I disconnected the nextra broadband but my security money worth 1500/-Rs.
not refunded by nextra.I called them for my money but they told me that they will give but after one month nothing is happening.When i subscribe a new connection from nextra they told me that the security money will be refunded at the time of disconnection.But after discoonection from on and half month they did not refund the money and not...

I have connection regustered with mobile no. [protected]. Its not working properly sometimes its server problem smtimes its router problem and sm times other problems. Everytime i call them they say give us 4 ro 24 hours we qill resolve the problem bt they never do. Last week my router adpter was not working i told thwm bt tehy didn't send anyone for 3 days after i told thm to cancel the connwction their engg came. Now again it worked for...

I raised this complaing yesterday i was supposed to get a callback however without any resolution the complaint was closed yesterday, it was regarding router to be changed...

Its have not completed two days of their service and their wifi connection is simply ridiculous and i can't even log in to any page,
They promised a speed of 4 mbps but i was getting only 300 kbps and now that too has blown away, and complaints to their customer care was never reached because the bad no. Never works out, it seems a scam rather than a company, now i want my all money back with compensation....

HI team,

This is tarun yadav, and my customer Id no. is : 2048494 and my registered mobile no. is : [protected], I am having issue regarding speed .
I am getting speed between 2mbps to 6 mbps in my 10 Mbps plan, I have complained many time about the same and the problem is still the same.
Support is good but they are not able to rectify the issue .
even in 20mbps plan they are not able resolve as i am having...

Hello, this is Ankit my nextra customer id 2003485 and im using there services from last 3 years paying them around 2500 INR per month. (should be considered as a good customer for a ISP)

Last month in April I have decided to test their 100mbps plan to do some heavy downloading so I have updated my plan to their top plan which is FiberBolt 100_Ultra and on all topups total 205GB, but after using it around a week I was not happy...

I am the user of internet services by nextra teleservices. User id : 2047385. I have taken plan of 999.00 inr plus service tax which costs around 1143 inr. Recently i recharged on 26th march 2016. Suddenly on 1st april 2016 their router stopped working. I raised complaint to their customer care stating that there is no power in router after changing the adapter by their engineer. Kindly change the router. They changed the router on 16th april...

My complaint is against Nextra Broadband services for not providing invoice against the advance payment charging every month. I have Nextra broadband connection account number 2044612 is installed my name.

Nextra broadband takes advance payment every month for the broadband services provided by them.
I have been requesting Nextra Broadband customer services support including their nodal and Appellate officer for the...

Pathetic service Inbox x bishwa sahoo 11/14/15 to nodal Hi, I would like to inform you, I have been using internet service from nextra since 1 month, for first month, it was working fine with better speed. As per my plan, I should get 10 mbps, but we get only 2-3 mpbs. I tried to download a song which is about 7 mb, it took about 30 to complete. so you can imagine, how is it working. even we have to wait 1 min while opening...

Hi All,

Sorry for jumping the gun, in this mail if you find me too sarcastic that is because I am to irritated to right this mail, which again is an understatement of the agony I am going through. I will describe again my journey with your teams because I am convinced of the calibre and the systems in place you have will not help you to understand the issue because you have NONE IN PLACE.

SALES DAY : The sales...

Hi, I am pankush arora currently residing in delhi. I've made a complaint in nextra technologies private limited with no. [protected] on 22nd july'14. Since then i've called nextra technologies private limited customer care nearly about 25 times and every time i was told that i'll receive call from our backend team within 2 hours or 4 hours but i've never received any call except for one which was worthless for me as he gain took my all...

BELOW IS A SNAPSHOT OF A FEW MAILS THAT I HAD COMMUNICATED TO NEXTRA WITHIN ONE MONTH OF INSTALLATION OF MY INTERNET FROM THIS PROVIDER. FROM THE 2ND DAY ITSELF THE INTERNET BROKEDOWN AND DID NOT WORK FOR ATLEAST 15 DAYS OF THE ENTIRE MONTH, THEY HAD CHARGED THE COMPLETE AMOUNT FOR THE MONTH PREPAID ITSELF DESPITE OF ALL THIS THEY ARE NOT REFUNDING THE AMOUNT PAID TO THEM. LICENSE OF THIS PROVIDER MUST BE CANCELLED FOR FRAUDULENT MALPRACTICES...

I had taken a broadband connection from Nextraworld. However I had lot of issues with their connection so I decided to terminate the connection in the middle of the month. However I was sent a bill for the entire month. After much negotiation the executive from Nextra asked me to pay around 60% of the bill, saying the rest would be waived off. I paid the amount and asked that the connection be terminated. However I am still getting the...

I have applied for internet connection on nextra on 1st October. Their sales executive Mr Suraj Pathak came to my home and promised connection in 3 days. After coninuous follow-up and discussion with more then 4 gentle men (atleast 10 phone calls daily) I have not received connection even today. Every day they say it will be done today but it never happens. I tried to call even nextra helpline number, To my surprise guys at helpline...