[Resolved]  Oyo Rooms — Money debited but hotel not booked

Address:Ahmedabad

My money debited from mobikwik wallet, but hotel not confirmed. No one answering my question in customer service. Immediate refund required.
Was this information helpful?
No (1)
Yes (2)
Nov 3, 2021
Complaint marked as Resolved 
I got the refund to my wallet before 30 minutes ago. Thanks
OYO Rooms customer support has been notified about the posted complaint.
Nov 03, 2021
Updated by JPMONDAL
Screenshot attached for mobikwik debit

Complaint comments 

Comments

I made a booking, Money got deducted but no confirmation for hotel….no one is able to helo me with this……..payed 638….plz refund the money back….should I trust oyo or no?? Plz give me the resolution

OYO Rooms Customer Care's response, Dec 3, 2021
Verified Support
Hi Priyanka, we acknowledge your concern. Please share the booking/contact details id so that we could get it checked and assist you better. ~Team OYO

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information