Oyo Rooms — Refund not received - Oyo Rooms Chennai | |||||
Booking ID - XQUA1435 I had cancelled this booking immediately after making the booking and have not yet received the refund. I was talking to one of the customer care executives through the customer care number - +[protected] and to my surprise the call was disconnected. I tried calling back several times but receive a message that I need to contact Reliance (service provider) as the number is no longer in use. I wonder if Mr. Ritesh Agarwal has not paid his phone bills and needs to go through another round of 'funding' for this! Pathetic customer support and I am sure I will never use nor propagate Oyo Rooms to anyone. If the company actually care about customer service, they will take this compliant seriously and resolve the issue without any further delays. Jwalant Sharma Was this information helpful? | |||||
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OYO Rooms customer support has been notified about the posted complaint. | |||||
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We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.
Regards
Team OYO