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PayUMoney Complaints & Reviews

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Last updated Jul 2, 2024
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PayUMoney reviews & complaints page 16

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D
Driplocker
Jul 25, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
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Account suspended and settlements on hold.

Address: bilaspur chhatisgarh

MID: 858624
QUERY ID: MA[protected]

I launched my website on 10th July made on Shopify and used PayU as a payment gateway provider.
orders started coming in as I was running a social media promotion on Instagram.
on the 12th of July, my payments got held by PayU and they asked for some basic invoices and line of business.
I provided them with everything like invoices, bills, and proof of delivery.br...
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Y
Yogisha Gowda
Jul 25, 2022
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Cordless iron box online Payment no delivery

Address: Arambour Aletty Village sullia tq dakshina Kannada Dist

Codless iron box online Bank Payment Payu money Company 6-7-2022 Amount 400 Rupees
Transaction ID 145071_220706.50 Merchant Name Hardikkumar Bharatbhai nimbark NO ORDER NO Delivary iteam Please Request money refund...
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V
Vaibhav-1921
from Ahmedabad, Gujarat
Jul 24, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
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Refund not initiated

Address: Ahamedabad
Website: www.payu.in/ PayU

Ticket already raised through PayU help,

Ticket no. is : DM[protected]

Portal of payment : Statue o[censored]nity Official Ticket

Booking ID: e43ad102-055a[protected]d875b3a91fe

Transaction ID: 5e2960bb-b4d6-4ab7-8515-e2910b62c03d...
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V
Viral Sualy
Jul 23, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
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Money deducted but ticket didnt get booked

Website: www.asi.payumoney.com

I booked ticket for my wife for tajmahal who is not an Indian national.First time money got deducted but ticket didn't got booked Second time it got booked.Kindly reverse back payment for the transaction which got failed and money deducted....
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B
Bhawna28
from Delhi, Delhi
Jul 22, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
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Recharge not done

Transaction no. [protected]
Payu team
For jio no. [protected]
Amount 3052
But recharge not reflect ing
Pl. Resolve...
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P
Punam\'s House Of Fashion
Jul 22, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
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Payment still not settled even after 7 days

I have already raised query for that.

I have already submitted documents for releasing payment. Still my payment is on hold.

I have received payment on 15th July and after 72 hours also the payment was not settled. Then I went ahead and raised a ticket for that.

I received a mail from PayU team which contain the list of document which is required for payment settlement.

Therefore,...
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R
Rahulkumarjha
from Faridabad, Haryana
Jul 21, 2022
Jul 28, 2022
This thread was updated on Jul 28, 2022
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Transfer successfully bank account not credit money

Address: Faridabad

Payumoney toll free sarvice 63722_85244 all typing releted enquiry transaction failed payumoney debit so refund enquiry regarding call now...
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S
Shivangi Rawat
Jul 20, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
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OTP not coming

I received payment link in lieu of refund from Marks and Spencer and Bata.
Since, i have tried almost 50 times. The OTP is not coming on mobile or email.
Please guide as what to do, my money has been stuck...
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P
PremkumarTimoty
Jul 19, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
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Settlement not credited in my bank

Hi,
On 11th July'22 I was suppose to receive my settlement. In the payu portal, it's showing settled in the bank with utr number. But I didn't received the funds in my bank account. Tried contacting payu support, but no one even replied back with automatic reply system. Here is the utr number hdfcr[protected]
Please check and update the status on priority
My registered email is [protected]@gmail.com...
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B
Bmw1991
from Delhi, Delhi
Jul 19, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
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Otp not received

I returned something from Marks and Spencer and they generated a link for refund process. The link is for Payu and as I follow the instructions, they say I will get an otp but I haven't received an otp at all. I have tried 50 times since morning.. this doesn't work. I just want my refund.. this is not professional.....
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H
Hitesh Fatnani
Jul 18, 2022
Jul 22, 2022
This thread was updated on Jul 22, 2022
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Settlement of 80000 is on hold

A transaction of Rs. 80, 000 made on 06 july and the settlement was suppose to completed by 08 July but still my payment is on hold.. I m trying to reach out to their customer support, and I have done everything which they instructed but still no payment or response. Please help me out with this.. No dedicated customer call or email id, only chat I'd available that too is AI based and not via any person... Please release my payment.. Plz.....
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A
addy 2373
Jul 18, 2022
Jul 20, 2022
This thread was updated on Jul 20, 2022
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Otp to get refund not coming

Website: Marks & Spencer

I got a mail from Marks & Spencer about my refund. I pressed on the link it took me to PayU page, My reference ID was generated [protected]-R[protected] but I must have tried twenty times putting the same account details but the OTP doesn’t come. It’s very frustrating plus PayU has no customer service, no response they will just generate a ticket but nothing more to it....
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V
vrijshah
from Ahmedabad, Gujarat
Jul 16, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
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OTP not coming on Mobile

Hi,

I have been trying to generate OTP for payment refund on PayU page, I am tired by entering same details million times, but not a single OTP generated. Extremely useless and insignificant services in India....
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A
abhi ganta
Jul 15, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
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Tickets not resolved and tracking does not work

Hi,

I made a transaction to pay property tax for Andhra Pradesh government.
I paid amount using PayU as payment gateway and GooglePay as payment option. My payment was successful with GooglePay but failed with PayU.

I verified with my bank(hdfc) and they said payment is successful and told me to check with Payment gateway.

I raised 3 tickets but did not get response from any payu. Below...
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​I have online ordered for printer i.e. Brother HL L5100DN for Rs. 22, 880/- on website i.e. www.vaishnavitelesystems.com on dated 25/9/2021. And I called on contact no. [protected] which was mentioned on their website.

Unfortunately, i didn't get my order and talk to their support team, they told that my transaction was not successful or rejected they told me i will get refund by PayUMoney on my payment Original Payment...
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A
APRaju
Jul 15, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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Amount debited to my account but not credited to receiver account

I have paid property tax to Narsapur municipality West Godavari district an amount of Rs 2208.08byPayUpayment, gate from icicibank.The transaction id is S84727709 transaction date is 18April22.The amount is not credited to my municipality account....
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5
52_Anurag Burkule
Jul 14, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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Payment receipt not received on mail

Address: A

Hi,

I have paid ₹417.7 for VP Kamalnayan Bajaj Institute of engineering and Technology via debit card through PAYUMONEY in the favour of my Provisional Degree Certificate from the same.

And I received the confirmation SMS to my mobile number. But I haven’t received any confirmation email as well as the receipt attached. Due to which I am in able to process towards further steps in getting my Provisional...
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K
kallakuri shyam
from Hyderabad, Telangana
Jul 14, 2022
Jul 15, 2022
This thread was updated on Jul 15, 2022
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Payu amount was successful and not get my service

Address: salur

Dear sir my name is shyam, I will pay .IN 80/- rupuees, upi payment id[protected] was success, but not given service...
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K.SRIDHAR SRIDHAR
Jul 13, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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Amount paid through phone pe - acknowledge required - reg

I paid for rs. 1999/- through phone pe and order number is [protected] dt 26th june 2022. Collect id is c2206262103031767662736 and transaction id is t2206262105019809143762. Till date i have not received the material of my smart watch....
+1 photos
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D
Driplocker
Jul 12, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
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Settlements on hold

Ticket ID: MA[protected]
Merchant ID: 8586824
Amount: ₹63713.40

I started selling T-shirts online through my website on Shopify and used PayU for Payment Gateway.
I started receiving orders from the website and PayU contacted me for verification of the Website on 9th July Evening, till then my settlements were on hold worth ₹63713.40 I was fine with it I gave them all the documents/invoices/brief about...
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