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PayUMoney Complaints & Reviews

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Last updated May 9, 2024
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PayUMoney reviews & complaints page 15

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H
hanuma sai
Aug 9, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tracking/not received confirmation of order

I had purchased Tulsi dry fruits &nuts

Dear Hanuma,

Your transaction with Tulsi was successful

Transaction ID:[protected]
Merchant: Tulsi
Amount Paid: 2431.00
Order Date:[protected]:53:26
Customer Phone Number: [protected]

For any information pertaining to the status of your order, please contact Tulsi

Thanks and Regards,
PayU...
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R
rthukral
Aug 8, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Closing my account

I request payu to close my Merchant ID: 8656994, they do not have any customer srvice number and it sounds like a fraud company...
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A
Abhisidd
from Sheohar, Bihar
Aug 8, 2022
Aug 13, 2022
This thread was updated on Aug 13, 2022
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Amount debited at payumoney gateway but payment failed

Address:Gurgaon
Website:epostoffice

Recently I ordered 2 tiranga from epostoffice website and my money was deducted from my account but epostoffice website was showing as failed payment and order not confirmed. Please resolve this problem....
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R
Rayskariah
Aug 5, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
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Money deducted from account but service not delivered

I had booked 4 tickets for taj mahal to Archaeological Survey Of India on[protected] . The payment of ₹980 from my account was made but the ticket was not generated and the refund not received. UPI reference ID[protected]....
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A
Ahmedp
from Mumbai, Maharashtra
Aug 5, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
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Fraudulent by payU merchant payment link

I purchased the school lunch box fraud by payU payment link. I also complaint on payU website but didn't get any response from payu side.
Transaction ID: pay_62daea96c96a5_57726...
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M
Manas369
from Karimpur, West Bengal
Aug 4, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was scammed by website

Address:PayU Payments Private Limited 7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana – 122002

Sir i makes a payment 31/07/2022 for shopping by my paytm bank via PayU in this website (Website URL -https://diamond-shop.live/spay.php )This website promise they're giving free fire Double diamonds, and i makes a payment for that. After my payments done they're don't give my products and I have been deceived.

The Merchant Users Name Is GITA. He cheats me. I request to team PayU please REFUND My MONEY and baan that merchant...
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S
SATYA POWERSTAR
Aug 4, 2022
Aug 5, 2022
This thread was updated on Aug 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free fire top up done but diamonds not credited to my account

Address:Satya,pedatadepalli,andhrapradesh

Payment done but diamonds not credited to my account...
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S
Sumit lohana
from Bhopal, Madhya Pradesh
Aug 3, 2022
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Airpod

Transaction No. [protected] for Rs 336.30 done for MILAN BHARATBHAI CHAUHAN has succeeded Team PayU...
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K
KhalsaHarpreetSingh
from Delhi, Delhi
Aug 2, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Merchant Settlement

Address:Gurgaon, Haryana, India .

We used Payumoney for a few years since February 2022, when they failed to settle our collected amount. Since the tens of times we have raised the complaint and requested to settle the amount. But initially they responded with promise to settle at priority. But Later they have stopped even replying. Its been 6 months now. They have pretending to be deff. I guess they have started this new way of earning by eating away customers money, may...
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J
Jatinsehgal83
Aug 1, 2022
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Taj Mahal Tickets not received but payment deducted

I have booked 3 tickets for Taj Mahal on 1st August 2022 on the name of Jatin Sehgal, Khushboo Sehgal and Ramesh Kumar Sehgal. While the money got deducted from my account the tickets have not been received. Kindly refund the money ASAP....
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A
Anuragglg
from New Delhi, Delhi
Aug 1, 2022
Aug 3, 2022
This thread was updated on Aug 3, 2022
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Request for Refund because Red Fort is closed till !5 Aug

I purchased 4 tickets of Red Fort on 31 july from PayUMoney while Red Fort was closed till 15 august for visitors then why they are selling tickets. I went Red Fort with my friends but Security staff did not allow to enter. PayUMoney have wasted my time and money. If they know that Red Fort is closed for visitors till 15 Aug then why they are still selling their tickets. and they are not accepting cancellation of booked tickets.
I...
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G
Ghorpadesnehal
from New Delhi, Delhi
Aug 1, 2022
Aug 3, 2022
This thread was updated on Aug 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failed but amount not received.

I have made payment using payu but the transaction has been failed even though amount has been debited from my account. I have made the query on payu also but no one assist me. It has been more than one week but amount not received to Me....
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K
Khalid88
Aug 1, 2022
Aug 4, 2022
This thread was updated on Aug 4, 2022
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Money deducted to asi but ticket not received yet

Address:A/6-528,janta quaters,kamla nagar,agra
Website:Www.Asi.payumoney.com

I have done payment through my ICICI debit card but ticket booking is failed....
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S
Sonalinegi1001
from Noida, Uttar Pradesh
Jul 31, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Got debited but order was not placed in Zara

I was placing an order on zara india online on 31st July and had opted for payment via upi.
I then did the payment through google pay for which zara had used PayU payment gateway.
I did the transaction via [protected]@okhdfcbank and money got debited from my account but zara did not received the amount. Transaction id[[protected]]

Kindly check my concern and give me refund of my money at the earliest....
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R
Rkg895
from Faridabad, Haryana
Jul 31, 2022
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Item not received after payment

Address:Gurugram

I have made a payment of Rs., 3399 through Payumoney on 30, 7, 2022 at 10.30 AM through ICICI bank. But no information received from creazylady whom i paid the amount through Payumoney, Email and phone calls received back. Complaint against Payumoney . They say that the information may be submitted in CALL Support which is not working. Email query raised. But so many OTP received but no verification be done. It seem that Payumoney is also...
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Y
Yash jaiswal7
Jul 30, 2022
Aug 4, 2022
This thread was updated on Aug 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made but service not delivered

Complaint aplication
Hello payU money i am Yash jaiswal i made a Trasaction on 20 july 2022 at 12:15AM of rs. 44970 Because i trust your platform for recharge an application name olymp trade. Now my account on the app is blocked and i don't get my refund from that. I paid via paytm and also complaint but they told that only payment gateway can help you for your refund. Help me please to get my money back to my paytm wallet as soon...
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A
Atchaya Meena Jayasankar
Jul 29, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited without confirming flipkart order

On 28.07.22 at 23.26hrs, amount of Rs.249 is debited from my net banking account for flipkart purchase.
But order is not confirmed.
My transaction Id:
PAYU-[protected].
Net banking ref: [protected]
Please set right the issue.

My contact no. [protected]...
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S
Sarla_96
from Chandigarh, Chandigarh
Jul 27, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-reversal of the amount debited for failed/ cancelled / rejected/returned / unsuccessful transaction within prescribed time

Address:chandigarh

Dear sir/ Ma'am

I had paid my collage fees from payU payments via my Paytm account [protected] UPI ref no[protected], PayU transaction no. [protected] on date 08/Mar/2022 to education.[protected]@indus from by SBI saving account no- [protected]. But later my collage said they had cancelled their PayU contract. Now from last three months my money is with them in account no- [protected], IFSC code – INDB0002201. I Had already...
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C
chittyy
Jul 26, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
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BOAT Earbuds

Address:Banjarahills road No. 12

I have booked Boat earbuds on the date[protected] and the delivery date was given on[protected] but it has not been delivered till now please refund the money

Transaction No. [protected]
amount : 336.30 rs
Ticket Id: MI[protected]...
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D
Driplocker
Jul 25, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account suspended and settlements on hold.

Address:bilaspur chhatisgarh

MID: 858624
QUERY ID: MA[protected]

I launched my website on 10th July made on Shopify and used PayU as a payment gateway provider.
orders started coming in as I was running a social media promotion on Instagram.
on the 12th of July, my payments got held by PayU and they asked for some basic invoices and line of business.
I provided them with everything like invoices, bills, and proof of delivery.br...
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