Professional Courier — Non-delivery of courier on time

Address:

Mumbai City, Maharashtra, 641601

I send courier through professional courier on 4th july 2016 to bangalore. Normally it should reach by any courier or postage on next day, but till 7th july the packet is not received at the destination. I booked it from tirupur, booking nomber trp 6613974, when i contacted them several times, they said they will be delivering it by 7th evening itself. Around 7.30pm again contacted them they said it is a holiday in bangalore, imagine from afternoon trying to find out a courier and by late evening some one say it is a holiday!!. At last they agree to take my complaint and not so sure about whether it will be delivered tomorrow also. This is the second time it is happening with professional courier. Once an important medical prescription send from ettumanoor in kerala to tirupur took 7 days!!! I contacted till bombay office of professional courier to find it. What a professionalism they keep.

I also tried to raise a complaint through their web site on both times, but it is really cheating people, once you enter your complaint it never moves to next level at all. Try it.

If any one wants to send important documents please do not use professional courier, look something like blue dart etc when you send courier next time at least some will answer your call.