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PTron Complaints & Reviews

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Last updated Oct 12, 2023
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Plot No. 2, 8-2-703/2/B, Road Number 12, Banjara Hills
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500034

PTron reviews & complaints page 5

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S
Sirviganesh
from PUNE, Maharashtra
Nov 21, 2021
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Neckband

Address:WELLNESS HEALTHCARE & BEAUTY CENTRE SHOP NO 1, ORIANA CREST

I purchege neckband 599 that time is proprly workind nd suddnely stop working no any responce...
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Harishkrishnanp
from Ottapalam, Kerala
Nov 20, 2021
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PTron Dynamo Zip18W 20000mah - Black

Address:Hyderabad

I've opted for replacement and they got me a defective replacement product. Again I asked them to send me a proper unit and they've taken away this product. And asked me to wait from 13th of October. It's been almost two months now. Please find me a proper solution....
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C
craig lobo
from Mumbai, Maharashtra
Nov 17, 2021
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Fake Warranty, Non-Existent Customer Support

Address:Mumbai

Pathetic buy. Within two months, the classic fault of badly made headphones occurred -- one side stopped working. With the product under warranty, one would expect a replacement, but their customer service is a farce and they do not intend to actually provide any support or honour valid claims.

Don't waste your time writing to bots or calling a number that only returns automated voice messages. It's the first and last time...
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B
Badrinarayan dash
Nov 15, 2021
Nov 15, 2021
This thread was updated on Nov 15, 2021
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Earbuds are not working

Address:Shantinagar, nuapada,nayabazar cuttack

One side ear bus are note working some time problem in 2 sides bud...
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S
S nawar
from Thane, Maharashtra
Nov 14, 2021
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Warranty Claim Issues

Address:203, Dipti Soc, J Type Kopri Colony, Thane

I Purchased Ptron Wireless Neckband From Amazom And After 4 Months I Started Facing Issue Of Charging. As Charging Last Long Only For 1 To 1.5 hrs. I Claim For Warranty. I Got Mail From Them To Post The product to their Place. The Claim Warranty That Prton Provides Is Not User Friendly And It is also Very Complicated. Even The Product I Got As Replacement Is Not Good It Has A Body Issue Of Ear Buds. PTRON should Work On Their Complaints And...
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Dr.Nilesh Vibhute
Nov 4, 2021
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Product not working properly

Address:A/p Mhaisal, tal. Miraj, Dist. Sangli, maharashtra

I have purchased p tron bt head phone from Amazon since before 3 months, but now this product not working properly, please send me another product
Thank you...
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R
resh tery
Oct 27, 2021
Nov 11, 2021
This thread was updated on Nov 11, 2021
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Ptron bluetooth earphones

Address:M/s Palred Technologies Private Limited 8-2-703/2/8, Road No.12, Banjara Hills, Hyderabad, Telangana Pin Code: 500034

Just after use of 2.5 months, left ear stopped working and now when i claimed for warranty they told me to post the product to their location and it cost me additional 100 rs. after 2 weeks spent and now they do not respond at all.
i have contacted the consumer support authority of my area and on next wednesday they will verify my invoice and india post details.
i am not seeking for any compensation as such but as a law student...
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F
Fardinkhan Pathan
Oct 20, 2021
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Warranty claim

PR518838. My warranty claim is not done till now. It's taking too long contact me [protected]....
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A
anayawaghela
from Mumbai, Maharashtra
Oct 17, 2021
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New ear bud not working

Address:c 102 ,golden harvest, Queens park, mira road

Right ear bud not working at all, got the delivery from amazon a week ago on the 10 -10...please replace it asap...
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A
Anwarrawana
from Virudhunagar, Tamil Nadu
Oct 7, 2021
Oct 11, 2021
This thread was updated on Oct 11, 2021
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Not responding for a defective product

Address:Palred Retail Private Limited. Plot No. 2, 8-2-703/2/B Road Number 12, Banjara Hills Hyderabad, Telangana - 500034. Phone:040 - 67138888
Website:Ptron.in

Product name : Ptron bass buds sport
Issue : one side audio is defective
Invoice I'd: PT186579

I REGISTER COMPLAINT IN THEIR LASTESTONE.COM WEBSITE

COMPLAINTS id : LO336739

I AM SUPPOSED TO RECEIVE A CALL FROM THEM.. BUT THEY DIDN'T CALL BACK AND THEIR TOLL FREE NUMBER IS ALWAYS BUSY
Not responding for a defective product

Consumer complaints india pls help and...
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A
Anwarrawana
from Virudhunagar, Tamil Nadu
Oct 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding for a defective product

Address:Palred Retail Private Limited. Plot No. 2, 8-2-703/2/B Road Number 12, Banjara Hills Hyderabad, Telangana - 500034
Website:www.ptron.in

Product name : Ptron bass buds sport
Issue : one side audio is defective
Invoice I'd: PT186579

I REGISTER COMPLAINT IN THEIR LASTESTONE.COM WEBSITE

COMPLAINTS id : LO336739

I AM SUPPOSED TO RECEIVE A CALL FROM THEM.. BUT THEY DIDN'T CALL BACK AND THEIR TOLL FREE NUMBER IS ALWAYS BUSY...
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V
Vivek Kodag
Oct 6, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
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Bluetooth not working

Address:Milan Home Sec 4 Plot No 22a Flat No 403

Bluetooth both sides earphones are not working I had ordered from Amazon.So please look into it and do the needful...
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N
neerajd122
from Delhi, Delhi
Oct 3, 2021
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Received faulty product almost after 1 month

I have received the exchange product but it still have following problems:

1. You sent the black color instead of my original blue color.
2. Its left earbud is not working.
3. Its charging box is also faulty, everytime when I open the charging box its battery percentage move down to 10-15 points

YOU SENT ME THE FAULTY PRODUCT AFTER TAKING ALMOST 1 MONTH TIME

I WANT MY MONEY BACK AND...
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E
Er. ASHWANI VERMA
Sep 29, 2021
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Ptron BT

Address:St 5/2B, #01368, Baba Farid nagar, Bathinda

Sir/madam

I have purchase BT Ptron BT device from amazon on 29 Jul 2021. After few days use it is not working.. I talk to amazon they was said talk to ptron support.. So i would request you to replace my device within warranty period .copy of invoice and copy of device with serial no. is attached for your reference..

Invoice on the name of Sonu.
Invoice no. DEL4-214743
Sold By :
Appario Retail...
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T
Trushal Shah
Sep 28, 2021
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Received damage product

I had purchased 2 ptron power bank from Amazon both were damaged.One Was return from Amazon but since another was a gift for someone the return period was gone.
So I had contacted ptron since it comes with 1 year warranty.
They asked from to buy a new device and share the invoice and after that they will be providing service after that.
For which I had denied as I had alreaDy received damage product twice.
Later...
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S
Simreti Malla
Sep 28, 2021
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Ptron bassbuds plus true wireless earbuds

Address:AWHO Township 4E 802 , Gurjinder vihar pocket 5 Greater Noida

I purchased this item from Amazon on 14th of sep 2021...till now it was working good now today when the battery was showing me down I kept it on charging, but after few hrs it's showing me the same figure 0 percentage charging and when m disconnecting it from my phn m still not able to disconnect and I am not able to receive any function thru my mobile. Can u help me out with the replacement of this product ...as m facing lot of issues with...
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Nitinraj123
from Wazirganj, Uttar Pradesh
Sep 26, 2021
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Ptron tangent lite bluetooth 5.0

Address:Street 9,sector 4,bokaro steel city, jharkhand

For claim warranty but I'm not able to claim our warranty so plz help...
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N
Nitinraj123
from Wazirganj, Uttar Pradesh
Sep 26, 2021
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Ptron tangent lite bluetooth 5.0

Address:Street 9,sector 4,bokaro steel city, jharkhand

I bought ptron tangent lite bluetooth 5.0 from amazon after 20 days her left buds are not working, so i try to claim our warranty from ptron and I apply for claim warranty but he can't help me and i phase problem related to product from 10-15 days. So, please help me...
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Dharmesh Vegad
from Dholka, Gujarat
Sep 25, 2021
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Unable to hear in left side (Wireless Bluetooth Head Set)

Address:Dholi Integrated Spinning Park, Dholka-Vataman Road, Dholka, Ahmedabad, Dholi-382240

I wont be able to hear left side of the headset.

Kindly replace the same as soon as possible....
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S
Sonalal7282
from Faridabad, Haryana
Sep 24, 2021
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Charging and device connection problem

Address:<p>Plot no. 3258 , Gali no. 4 , SGM Nagar sector 48 , faridabad</p>

Sir i have recently purchased ptron v2 neckband from Amazon. It doesn't last long more than 12 hrs and products says it will work upto 18 hrs. And the second problem arrives is it disconnects automatically. Please replace it as it is under warranty of 1 year...
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