PVR Cinemas Complaints & Reviews

We visited today pvr cinema in celebration mall, khanna punjab . we try to purchase tickets off line but the ly offer us one ticket for rs.240 in spite of rs 160 . this offer was without food. when we complained for this, ticket- boy say us to book online tickets and refused to give us tickets. so we come back to home without watching movie. this is not good for PVR goodwill....

I booked two tickets for Drishyam 2 at Edm mall Pvr Ghaziabad. Show was scheduled for 18 November 2022 at 9.00 am in the morning.

The movie kept repeating itself at so many points and had to be stopped. The audience was promised a full refund for the inconvenience and relevant details along with booking ticket id, contact details and booking amount. Full refund was promised within 40 hours. Till date we have not received anything....

Hi Team, i had purchased a PVR gift card on 20% offer so it costed me 800 and i got 1000 rs gift card, but when i am using it i was only able to pay 800 after that its showing insufficient balance....

Yesterday I went to see a movie at pvr, Vr Mall in Chennai. I had online ordered a large popcorn. When I went to collect my food, I had to wait for more than half an hour just because of some technical glitch and poor service by the staff which made me miss my movie for almost more than half an hour.
Upon asking they asked me to wait and went on to another customer rather than helping me out.
They finally helped me out, only...

I am watching Drishyam 2 at Pvr cinemas Mohali . My show timings are 11:30 pm and my ticket number is D5, 6 .
Transaction number is -8296992
Invoice no - 0254147
Online price of this ticket was 320 . I bought two tickets and also applied a ₹50 off . Still i was charged ₹630 .
Please explain ....

I booked 5 tickets for black panther Wakanda forever, the show timing was 3:45 pm so like all ordinary people i reached in PVR theatre by 2:00 pm by wasting 2 hours in travelling and hundreds of money to travel, but when i reach in theatre at 3:40 they informed show is cancelled due to technical issues and they even can't give next show tickets and we got a call from pvr executive around 3:42 pm, so what is the purpose to call at 3:42 and...

I have booked tickets at ampa Skywalk for yasodha movie tamil at Saturday 3.25 pm ...but the money for the tickets has been withdrawn but the tickets are not booked on the app...

The screen in PVR ANAND, Gujarat is so dirty that movie is blurry, in night scene, faces of the characters are not visible. Its the worst experience of my life in any theatre....

I cancelled my ticket 3-4 days ago on pvr cinemas app
I should have received my refund till now but there’s nothing about my refund
Take some action about it...

Iam sharukh hussain from Chennai i have booked 5 ticket in Satyam cinema at Chennai but my privilege point not added.so kindly add my point.
My number -[protected]
I will attach the ticket sms screen shot....

1. I was not provided with a bill without providing a mobile number. Why do I need to share my personal details to receive a simple payment receipt?
2. I was not provided a cap for the soda
3. I was refused placing an order without sharing an audi number. When I asked why, I was not told any reason but just that it is protocol.
4. The attendee did not bother to follow the que and took an order of the person behind me...

Screen resolution was not fix properly so that subtitles was net seen and half of face was cut....

I was not allowed to move out and re enter during intervals of a movie at the pvr anupam, delhi....

Recently i booked a ticket of movie kantara and i got 12 point for that but then i logged in into pvr application it is showing only 9 points...in total i was having 59.75 points after i booked ticket ...i got a sms also in which it is clearly Mentioned 12 points earned and total points 59.75..when i logged in it shows only 9 points i haven't booked a ticket then also it is automatically reduced and i am not able to track where it got deducted...i...

Ticket Amount is Rs.250 for Black Panther 2.
While booking ticket for the same ...the amount of ticket raised to Rs.383.
In Booking details they are showing Convince fees of Rs.37 and Taxes/GST RS.6.66 which add up to the total amount of Rs.43.66
Then the total amount for online ticket booking should be Rs.294
But in Official PVR app while booking it showing me to pay extra RS.90 for nothing... Which in total...

On 8 November 2022 (Tuesday) I booked a show at 3:10 pm of movie Doctor G at PVR Saket, New Delhi.
When I went to Food and Beverage section I saw an offer named as Bottomless Combo(Popcorn and Cold Drink free refills Mon-Thur ).I have the photo of the combo reflecting on LCD at the food section.

When I asked the person at counter to provide me with the same combo. But he declined that I can not give this offer. I asked...

I didn't use any points but still it suddenly went from 62 to 37. I don't understand why and I am getting points for things I didn't buy like nuts but not from things I bought like popcorn....

Had earned approx 49 points on 5th November 2022. Had received a msg also regarding same from ur side.
But the points haven't been added to my mobile pvr app till date....

Hi
I booked advance ticket from PVR Anupam Saket for 12 ock for PS1 . Money was taken from my credit card and I was told ticket will come on the day of movie on mobile .
When it was the main day no message came and I went to PVRto watch movie, but they told I had no booking. I filed complaint and told the issue to the manager there but it is almost one month and now I post here ! I have not received money back to my CC!...

When the teatre is empty, people are using the recliner seats without paying.Then what is the need to buy the recliner seats at higher cost if we had this facility??...