Claimed

RaajNett Complaints & Reviews

1
Last updated Sep 23, 2019
Complaints 344
Resolved
13
Unresolved
331
Quick Links
Statistics
Share
Contacts

File a complaint to RaajNett

Having problems with RaajNett?

File a complaint and get it resolved by RaajNett customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
RaajNett
Customer Service Contacts

RaajNett Phone Numbers

Toll free
1 800 123 3113
103
153

RaajNett Website

RaajNett Head Office Address


India

RaajNett reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gaston Devapiriam Gaston
from Idukki, Kerala
Report
Copy

Irregular network service

Address:Kanchipuram, Tamil Nadu, 600126

My net connection ID is MKM 1023 with Raajnet borad band. I face frequent network problems. From last month I have been lodging nearly 20 complaints with customer care. Whenever I lodge the complaint, the service personnel will attend and there is no permanent remedy. Today I lodged the complaint at around 10 am and till now (9.20 pm) it's not resolved....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RudraSS
from Chennai, Tamil Nadu
Report
Copy

Broadband Installation

Address:Chennai, Tamil Nadu, 600028
Website:www.raajnett.com

I have paid for a new broadband connection on 25th and was informed that I will get it by 27th or 28th. Till today they have not installed the broadband and they are not taking my complaints as well.They have given weirdest of excuses and I am tired of listeing to their excuses. Either they need to refund the complete amount or they need to install the net. I am ready to go to government redressal forum if required. Their service is simply...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Eunice Anita
from Delhi, Delhi
Report
Copy

Paid money for new connection but no response

Address:Chennai, Tamil Nadu, 6000095

My bill number is S22331 - paid RS.5169 for a six month plan on 20April'17. Today is 4th May. No action has been taken to even verify. When we call, the complain goes from one person to another. Nobody is efficient to do the job. So sorry to say about Raajnett. Can you take action immediately or please return our money back. We really need some help here. Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jaipur amer sirohi
from Sarwar, Rajasthan
Report
Copy

service

Address:43412

सर राजनेट नहीं चल रहा है हम ने 4-5 बार शिकायत भी कर दिया है लेकिन अभी तक भी नहीं चला जब इस मे कोई साइट डालते है हो कम से कम 20-25 मिनट मे खोलती है इतनी धीरे खुलती है की कोई काम भी नहीं...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NarendranRamesh
from Pune, Maharashtra
Report
Copy

No connection once you paid

Address:600028
Website:raajnett.com

I paid on 10.03.2017 but i haven't got service still 27.04.2017. I have been asking for refund, they are not processing it also. Even continuous daily follow-ups and visiting their office is of no use. Complaint ticket.no: TKT[protected] raised on 14.03.2017 for the same.

Raised the issue to Dot_india twitter page as well as concern ministry to take action on raajnett internet service provider as many have been victimized to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amit_214
from Chennai, Tamil Nadu
Report
Copy

No refund and no connection

Address:Chennai, Tamil Nadu, 600097

Rajnett doesn't have infrastructure to place it's network switch.. They will ask your home location to use for the purpose and that too without any monthly discount. Within any given month there will be at least 10 tickets for 'no connection' guaranteed. And lastly when we try to discontinue the service they said there will be no refund for the last recharged amount which we hav not used for a single day due to 'no connection' issue. I'm...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KarthikeyanVictim
Report
Copy

Didn't receive refund amount of cancellation

Address:Chennai, Tamil Nadu, 600126
Website:www.raajnett.com

I had applied for new connection and sales guy collected amount from me. Later Raajnett told that there is no feasibility and I was asked to cancel the connection. I didnt recieve that amount yet. It has been 1 Year. My Registered Mobile Number : [protected]. People In Sithalapakkam and Madambakkam dont go for Raajnett. It is completely fraud. Whoever wants to take connection you can reach me. I will show the proofs. They simply collect the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashwin_
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing extension and not providing the refund for server down issues, they are postponing regularly from the past one month

Address:Chennai, Tamil Nadu, 600028

We were using Raajnett Broadband from last 10 months with User ID - MVM2939. In the month of February we did not get internet connection for 15 days. When we contacted customer care they said that there is server down issue and we will provide you extension for those days. From past one month we are continuously calling them. Everyday they are telling that the you will get the extension by tomorrow. Even today we contacted them in the morning,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vivek Thirumoorthy
from Dhanbad, Jharkhand
Report
Copy

False commitment and worst response.- need refund..

Address:Chennai, Tamil Nadu, 600125
Website:www.raajnett.com

After lot of calls from sales guy and also frequent visit to home, the sale guys told me that i will get extra one month free service and also 20% deduction monthly bills after 4 months if i take 40 mbps - 80 gb plan and he assured they will update this information in backed as well. I finally convinced and paid 3800 rs to raaj net and the receipt number is 24271 and i took 40 mbps - 80 gb plan. But then i got call from address verification...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:600116
Website:www.raajnett.com

Hello team,

My name is sudhakar, i am the victim of your net.

Cancel the connection. And refund my balance (Resistered number [protected])

Kindly cancel my internet connection. Because i have paid 3 months amount at a time as package. But i am using only 40 days. That to not expected sped which is given in package. I call to ur customer support nearly 100 times from taking ur connection. But so...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Udhayaraj .M
from Kolkata, West Bengal
Report
Copy

Worst response

Address:600110
Website:raajnett.com

I took a connection and it taken more than 45 days for installation on the same month I got ADSL down 2 times first time they take 3days to fixit and the second time more than 3 days on before renewel date.I got frequent calls for renewal I told them my connection not even working then why should I have to pay. they simply said that we are from renewal team this is service issue u have to ask service team for that .however after long struggle...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashhfaq
from Chennai, Tamil Nadu
Report
Copy

No Connection

Address:Chennai, Tamil Nadu, 600082
Website:www.raajnett.co.in

Hello, I have broadband connection with Raajnett and I made a recharge for Rs942 on 16/03/17 to renew my unlimited 2mbps plan. However, since then I did not get any network and even after multiple complaints, they are not able to fix the issue. They don't even response to our phone calls properly and few reps just hung up the call in the middle of conversation. I want you to look into this issue and take legal action against this fraud company...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nehru Ma
from Chennai, Tamil Nadu
Report
Copy

No extension given... Poor service

Address:Chennai, Tamil Nadu, 600101
Website:Raajnet internet services

I took connection on 16th feb... But as soon i received... Host error was found and i had issues with my connection for 7 days... I repeatedly calling customer care since last one week... No customer service representative was ready to take up any complaints.. It's really embarrassing and now no connection at all... What is my fault... Tell me... Very worst services... Pathetic... Useless...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S..Ramamoorthy
from Ernakulam, Kerala
Report
Copy

Internet not working after vardah cyclone

Address:600126
Website:Not available

I got an internet connection four months back.After wartha cyclone hit chennai internet connection is nt Woking.First they told it will be set right within a week but Sir nothing has been done.I making complaint once two days to restore connection. The official attemg the complaint promises it will restored soon which has no been dome till this date....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhivya.g
from Chennai, Tamil Nadu
Report
Copy

Not providing refund

Address:Chennai, Tamil Nadu, 600119
Website:Raajnett.co.in

I subscribed for internet connection on 12 jan 2017 in raaj net in shollinganallur (6 months internet connection. Paid rs4823 for the same on 12 jan 2017). They did not give connection even after one month. So i called customer care and initiated for refund on feb 12 2017. 4 times i called in consecutive weeks and asked about the status. They told their supervisor will call me. But i did not get any call. I wrote email twice from my email...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ann Chidambaram
from Hyderabad, Telangana
Report
Copy

Service team very poor service

Address:Chennai, Tamil Nadu, 600128

My net line disconnect on11.03.17 at 5 pm in this regarding rise the complaint on 13.03.17 morning, but not resolve my problem in hole day, again to day also rise the complaint up to 13.03.17 re solve the problem around 4.30 pm . In your service area, service peoples 4 or 5 persons personal discussion with him, but not interested to resolve the problems. This is not for me to your advice several costumers suffer and inform waiting your peoples...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
somuts
from Chennai, Tamil Nadu
Report
Copy

Not providing internet service or the money

Address:Chennai, Tamil Nadu
Website:raajnett.com

Raajnet is a internet service provider in chennai. Iam resident of Mugalivakkam. My account no with them is MVM2595. Their service is so pathetic, I didn't get internet service after the Vardha cyclone. I was calling them weekly thrice for restoring the connection and sometimes visiting their Manapakkam office but in vain they say it will be fixed by tomorrow or in 2 days. Iam hearing this till now. Even after writing mail no action was taken,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Venkatesh85756
from Bengaluru, Karnataka
Report
Copy

Very poor service

Address:Chennai, Tamil Nadu, 603103
Website:raajnett.com

Its hell dealing with this freaking customer service people. They dont give a damn about any. Technicians are like so busy, you can even wait few months to meet Modi ji. But never can get in touch with executives or their technicians. I somehow got the numbers of technicians. I called them like 20 times and the customer service centre more than 100 times and internet connection is never restored in Padur. I am like **** you **** for a month...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijayasreev
Report
Copy

Worst company - fraudulent people.

Address:600028

I have taken a raajnet connection with contact mob no:[protected]
For the location : madandapuram porur
In the name of vijayasree vijayan three weeks back.

I have taken the connection for three months and advance paid 3800rs. For 40mbps, 60 gb connection.

The person came and activated the connection with an ethernet cable, but did not give any router as promised.
The connection which is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GenuineUser
from Bengaluru, Karnataka
Report
Copy

Dosage calculation is duplicated - fraud

I have used Raajnet for 12 days and the usage is showing as crossed 150GB. I have never used it to that level and I use internet for 2 hours in the night and 1 hour in the morning to read facebook and emails.

Their customer care executive are behaving worst and they will repeat the same dialogue for whatever you call them.

They will ask to write to their support then you will not get any response.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy