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RaajNett Complaints & Reviews

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Last updated Sep 23, 2019
Complaints 344
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13
Unresolved
331
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RaajNett reviews & complaints page 4

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S
Senthil Sivaraj M
from Chennai, Tamil Nadu
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Refund not processed

Website:raajnett.com

I paid 1070 Rs for Raajnett broadband connection on[protected] and didnt get it even after 5 months of paying for it.I was informed that it will take 45 days to process the refund check.Its been 5 months now and in`spite of calling the customer care repeatedly i havent got the refund check. PFA the bill. This is the worst just the worst customer care....
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S
Swaminathan Venkatraman
from Chennai, Tamil Nadu
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Non removal of hardwares fixed by raajnett on our wall

Address:Chennai, Tamil Nadu

Several mails were sent for removal of the fixed hardwares from our wall and none of them from the company contacted. If not removed in a weeks time with the information/complaint to the local police we ourselves will have to remove the same. Very poor service and response. not even contacted by their given cell and landline numbers. My connection in the name of my daughter was taken on 1st sep, 2016(connection effected on 11th sep) paid...
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S
Shahsidharan E
from Mumbai, Maharashtra
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No internet connection till today

Address:600082

Sir,
We are paying money to complaint also (This is second time)
From the net center we are complaining for net problem.

Phone complaint not acceptable

We paid for net but no usage after 12th dec
All the problems cleared within a week itself.

I think you are waiting for next cyclone.

Take necessary action

Name : t elamurugan
Id : ktr 1006br...
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Address:Chennai, Tamil Nadu, 600003

Dear all, , pls dont go for raajneet they collect money and proof for new connection after that they wont responce our call also if we compalint to customer care they disconnect our call also no one will responce fraud company so dont waste time my request pls go ahead with another broadband operaterI[censored] CHOSSE U WILL BE TROUBLE . they cheated and they get our money .FRAUD CMPANY pls beware of this . THANKS...
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S
sakimo243
from North Lakhimpur, Assam
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Frequent Disconnections and Pathetic customer service.

Address:Chennai, Tamil Nadu, 600063
Website:[email protected]

I have been using Raajnet service for some time now, I cant believe that an ISP provider can be as pathetic as this. Frequent disconnections and the customer service guys tell u AGGREGATION issues. Fed up with these people. THEY ARE BIG TIME CHEATERS. NO VALUE OF MONEY. WTM 1540. In the first money things were pretty worse that the technicians didnt even attend to my problem and the wire is of the cheapest quality.

After frequently...
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S
santhoshsssp
from Chennai, Tamil Nadu
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No connection - no refund - worst customer service

Address:600099
Website:raajnett.com

My name is santhosh kumar from villivakkam, chennai, i have discontinued airtel broadband connection and i have applied for this raajnet service before 1 month the person came & got 1034 inr from me & said within 7 days he will connect the net but now it seems 35 days left no intimation no message no calls from any of a single person from the concern, whenever i use to call for refund he often says i will confirm & call you back but his call...
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A
Anisha Singh1
from Pune, Maharashtra
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Our Wifi was not working and problem was also not solved

Address:Chennai, Tamil Nadu, 600125
Website:RajjNett

In August we took the wifi connection from Raaj nett for 3 months pack. we paid the money for the very first day (Rs3, 201) and we were told that we will get full service from them. after two weeks wifi stop working . we complained them regarding this but no one solved our problem . we even raised the ticket for the problem as said by the Raajnett still it wasnt solved . even they gave the message of ticket being solved still our wifi was...
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K
Kiran Menon
from Chennai, Tamil Nadu
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No internet connectivity.. Worst isp

Address:Chennai, Tamil Nadu, 600125
Website:raajnett.com

For the past 2 months there is no internet connectivity for more than 30 days now and i have called the customer care more than 50 times to get this fixed. All they know to say is a technician will come to your place to fix it but no 1 comes to fix it. They do not even know how to troubleshoot internet problems. All they want is money from customers and are not bothered about the service. Worst isp ever....
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V
Vijayan Ramalingam
from Attur, Tamil Nadu
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No Connection - No refund - Agent not picking my call

Address:600116

[protected] Forwarded message[protected]
From: "Vijay"
Date: 17 Nov 2016 09:19
Subject: Re: Refund my Amount
To:
Cc:

Hi,

I didn't get any update regarding refund of my 600 rs.

Also no acknowledgement mail from you as well.

No response from your agent Mr. V. Raju.

Else if you could tell me whom to contact other than...
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2
2184rakesh
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No installation

Address:600099

My name is rakesh. (Cell-[protected]) i have applied for raajnett connection 33days back on[protected]. They received 3 months payment from me. And then that day they informed me, my connection will get with in 7 days. Till 5th november they didn't contact me. That day when i called customer care they told there is no box and fiber connection in my area. Can't provide new connection. So they'll refund my money. I do not know why they received...
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R
Riddik
from Chennai, Tamil Nadu
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Bad Service

Address:600028
Website:raajnett.com

My name is Mohamed Javid from TVK Nagar chennai, i have applied for this Raajnet service as i am belongs to an middle class family so i have decided to work double shift in office & in home too so i have applied for net before 10 days the person came & got 1534 INR from me & said within 2-3 days he will connect the net but now it seems 10 days left no intimation no message no calls from any of a single person from the concern, whenever i...
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B
babudinesh
from Chennai, Tamil Nadu
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Refund not received

Address:Chennai, Tamil Nadu, 600045

Hi Team,

Regrading complaint filed for refund payment

This bring to your notices

Actually im form Tamabaram west - mudichur road
Om 8th Oct - raaj net placed stall on Lakshmi puram road - contact person - Mani

When i spoken with him - he told about plans and package about internet connection.

verify any plan for limited base offers - he told - raaj net offering...
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V
Vigneshvr18
from Chennai, Tamil Nadu
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Tech issue every month

Address:600063

Raajnett has pathetic service. Every month without fail connection goes out for atleast 10 days. On top of that they have agents without any product knowledge. I have wasted more money in calling rather than paying them. Want to cancel the service and they don't even have cancellation department.I have to do certain work on my computer but due this horrible service I have to waste money in net cafe.....
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C
choti123
from Chennai, Tamil Nadu
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Worst internet provider in entire chennai

Address:Chennai, Tamil Nadu, 600122

I never seen in my life like this internet provider. It is fully waste in money and time. Number 1 waste network provider. please don't go for it. During taking this connection i didn't read the reviews otherwise i won't go with this stupid network.i saw so many complaints please ban and fine them so the people can save them. This is my humble request to whom going to take on this stupid network....
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R
Ravi_kumar20
from Bengaluru, Karnataka
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Paid.. Rs 1300 by 20 feb 2016, still no action

Address:Chennai, Tamil Nadu, 600126
Website:raajnett.com

Paid rs 1300 by cash on 20 feb 2016 to mr. venkat ([protected]) as he promised that we will get cable installation done within 3 days for wifi. but looks like they had some technical issues during that time. i wasn't responded properly when i contacted their customer care. when i called the above person also, he didn't pick the call. few months later, they called me for installation, but i didn't want to have their connection as i lost faith...
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V
Vijayakumar Selvam
from Mumbai, Maharashtra
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No internet available

Address:Chennai, Tamil Nadu, 600116
Website:www.raajnett.com

I stay at mugalivakkam, subashree nagar, chennai. i recharged internet on 20th oct. the internet was available only on 20th and 21st. after 21st no signal was available till now (01.11.2016). this is ridiculous. we complained more than five times and still no action. also the complain number is not toll free. will it ever be resolved or we should think about removing the device from our house....
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B
babudinesh
from Chennai, Tamil Nadu
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Poor customer services (raajnett)

Address:Chennai, Tamil Nadu, 600045

Hi team,

Regrading complaint filed for refund payment

This bring to your notices

Actually im form tamabaram west - mudichur road
Om 8th oct - raaj net placed stall on lakshmi puram road - contact person - mani

When i spoken with him - he told about plans and package about internet connection.

Verify any plan for limited base offers - he told - raaj net offering...
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D
deepu2311
from Chennai, Tamil Nadu
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Worst internet/any service provider in the world

Address:600125
Website:www.raajnett.com

In the name of Internet service providers, these are a gang of fraudsters looting people's money and peace of mind. There is nothing called customer service in this nasty company and there a gang of goons sitting in the local hubs doing simply nothing. Have been running behind these goons for want of connection after paying the subscription for over two weeks. No response whatsoever over calls. I am visiting the local technical hub at madhanandapuram...
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J
jilul
from Mumbai, Maharashtra
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No internet connection from week

Address:Chennai, Tamil Nadu, 600096
Website:www.raajnett.com

I am using raajnett since few months but it's worst service made me irritated. During diwali i have received a message from them saying the customer care is not operational for 3 days. Since then net is also not working. Now i cannot complain also. This is the last month for me using their service. Switching to other network from next month. I will recommend not to use their network to anyone. Very worst service......
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C
contactdayalan
from Chennai, Tamil Nadu
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New Broadband connection

Address:Chennai, Tamil Nadu, 600099
Website:raajnett.com

I have paid full amount Rs 6203 on 07/10/2016 for six months connection. Till now they have NOT given connection. The sales person who collected money is NOT bothered to take my calls. When he came for money collection, he gave me all numbers including his TL and technician numbers. Having seen that, I felt that he might be genuine. But none of the guys take my calls. So it is very clear that he cheated me. Called their support helpdesk which...
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