Racold — Geyser repair

Address:

casa major road egmore chennai

We are in Chennai having 10 year old Racold Geyser and it was not working. Hence we called the area racold office at[protected] on 11th June, 2021 in turn he given local technician no.[protected] Krishna Sales and Service, Chennai.
Subsequently, he visited 14th June and taken the said geyser of 25 ltrs and also collected Rs.1000/-as advance from us and assured to deliver it as soon as possible issuing a chalan no.SR.NO.10105086.
Subsequently, we contacted him on 21st June, he told us the set is ready and he would deliver. Unfortunately, we are not getting the set and also he is not even bother to respond one Krishna Lingan. If he pickups the call he is telling he is onwer and he is incharge and he is a manager.further going on giving baseless excuses.
On the extreme level, when we talked to him yesterday the 28th we told him if we are not getting today that we will be lodging a complaint against you with your company. for that he is replying "YOU CAN LODGE COMPLAINT ANYWHERE NO PROBLEM:.
Please take the action against him and ask him to fixt the geyser set on priority basis.
Thanking you,
Shantanu Choudhury - [protected]@gimpex.co.in