[Resolved] Racold — New Geyser not working after Installation

Rama Krishna Goulikar

Address:

Ariston Thermo India Private Limited - Hyderabad B 3, I.D.A. Uppal Hyderabad 500039 Phone: 02067409900

Dear All,
Racold has registered complaint many times but have not send any service person to complete the repair work since 1 month. Every time i raise a complaint but nobody is caring to send and complete the tasks.
Today on[protected] again I have registered complaint,
Racold Complaint No[protected].

We have purchased a new geyser from Racold Eterno 2 NXT SP 10 VN, ER[protected]. The geyser stopped working in the beggining of its usage. I had already mailed Racold Customer service many times but have not received any response till now and it is highly unacceptable and dissatisfactory on Racold. Kindly take action and help us.
Name :- Rama Krishna Goulikar

Number:- [protected]
E mail: ramakrishna.[protected]@gmail.com

Detailed address:- H.No: 10-6-133, First Lancer, Ahmed Nagar, Masab Tank.

Nearest Landmark:- Ahmedia Brothers Bawarchi Hotel.

PINCODE:- 500028

Regards,

Ramakrishna

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Aug 7, 2021

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2020

Racold Customer Care's response Dear Rama Krishna,

I completely understand your disappointment and have shared your feedback with my team. They will get in touch with you to resolve your issue. We value your patience in the meantime.

Regards,
Dipti

Verified Support

Jul 14, 2020

Racold Customer Care's response Dear Rama Krishna,

I have received a feedback from my team that your issue has been resolved. I hope you’re satisfied with the resolution. You may write back to us for any further assistance. Please do share your valuable feedback with us as it will help us to serve you better.

Regards,
Dipti