[Resolved]  Red Tape Shoes — defective shoes

Address:Gautam Buddh Nagar, Uttar Pradesh

i purchased brand new red tape shoes on 14-10-13 from red tape show room in GIP mall noida( worth 2895/-) . the internal pad stitching came off with in 7 days . although the shoe was replaced after 15 days on continuous follow up on the assurance that the same problem will not be repeated but the same problem has come up with the replaced shoes . now the stores in-charge is not ready to cooperate . in fact the consumer complaint division situated in okhla is not responding ( no body is answering the phone given in the web site). this is the most horrible company .
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Aug 14, 2020
Complaint marked as Resolved 
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1. I have purchased a Red tape brown leather shoes from Best Price Modern Wholesale Store located at By Pass Road, Karond, Opposite Bhopal Memorial Hospital, Raisen Road, Bhopal - 462038, Madhya Pradesh.

2. Within a week the shoe color shining was suddenly change (only one leg) (Photo attached).

3. It's impossible to bear this shoe because it's look was very funny.

4. I have spoken to the outlet from where i bought this shoe but they are also not giving positive response.

5. Please suggest how to get this replaced as soon as possible.

6. Please do the need full at the earliest to avoid inconvenience. My contact no. Is [protected] and my email address is [protected]@checkmateservices.com

Thanks
Anup Tiwari.
I had purchased Reda tape shoes from Central, Raghuleela (Vashi) in Jan-2015.
I had purchased the shoes for Rs.2100 ( after discount )
Within 4 months the the outer sole of both shoes had cracked. When i took my shoes to the store, initially they stated that the shoes were on sale then and items in sale are not covered under warranty.
Now they are asking Rs.650 to repair the sole and after the repair there would be no warranty again.
So basically i'll be spending just as much as i would have without the discount, and in the end there is no warranty.

You cant expect shoes costing Rs.2100 to wear out winthin 4 months.
I feel absolutely cheated and am very disappointed in the service of red tape shoes.
Any help would be appreciated.

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    Noida
    Uttar Pradesh
    India
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