Reliance Communications Limited — Cdma service not working

Address:

224001

I brought a cdma wipod worth 2600 rs in december 2015 and suddenly in may, i get a call from reliance service center that "congratulations, you have been upgraded to 4g, and we are sending a sim card for free" when asked that my wipod doesn't have sim card slot, was told that i need to buy a new wipod which apparently is being given to me for some discount. When i said that i don't want 4g, let me continue with my cdma wipod, i was told that cdma is being shut from may end.

1) now, this is complete breach of consumer rights. Why did they sell cdma wipods without informing us of future plans to shut cdma.?
2) they were not able to tell about the 4g plan cost but wanted us to by reliance only 4g devices in advance. What if there plans are expensive than airtel/vodafone??
3) i have written 10 emails to rcom complaint board but still no reply on this
4) nonetheless, since my work is dependent on internet connection and i couldnt loose a second without communication services, i had to buy the new dongle which i had ordered on 4th jun. Till today, the page shows device under processing and cdma services have stopped today without any prior notice.

I hope mr jr ambani's target of taking reliance to a new low has been fulfilled and some sane person in this company will respond to customers who are the reason for what reliance is today.

Reliance number -[protected]
Alternate - [protected]