Reliance Communications — money debited but benefit not added as per spl. tariff details on reliance gsm list on mobikwik

Address:

Kolkata, West Bengal

To, Consumer Complaints Department Respected Sir, I Abhijit Paul today recharged a amount of Rs.741.00(spl rech., spl promo benefit of 6 GB 180 days of 3G data, voice tariff @ 1p/s.) through my account on reliance gsm no.-[protected] but fortunately I did not get the benefit on the mbl I recharged([protected]), I tried to contact reliance customer care but failed only once I was able to speak to reliance customercare ex. but they said it is not a valid recharge and told me to contact later but till later this evening I could not able to speak to reliance customer care ex. again.Sir I have recharged the amount after seeing the spl tariff list as it is given in the list.So I request you to cancell the recharge and refund the amount in my mobikwik wallet as I can make other recharges or in my account .I will be obliged if you do the needful as early as possible.The recharges details are below given and my registered ph. no. and e-mail id. Regards, Abhijit Paul [protected]@rediffmail.com [protected] 05/03/2015 11:46:45 hours Recharge [protected]( Reliance GSM ) via web Transaction Id [protected] debit 05/03/2015 11:44:03 hours Add Balance via web Transaction Id [protected] Credit