[Resolved]  Reliance Communications — Reliance Pro 3 Bandwidth is worse than 2G

Address:

Pune, Maharashtra

I bought Reliance Pro 3 dongle on 9th of Jan 2015 from Naitik Enterprises, Hadapsar, Pune. After the activation and tele-verification I am getting a ridiculous speed of 400Kbps max on the unlimited plan. I have called customer service several times, and have followed all the steps suggested by them over phone, such as cleaning cookies and emptying temp folders, uninstalling and re-installing Pro3, etc. And still no improvement. Now I have got a complaint number[protected] registered with them and I have been told that the speed issue will be resolved within 3 days. However, looking at the above experiences of people I wish I had never bought Pro 3 in the first place. My other 3G connections from Vodafone and Airtel are working smooth on the same laptops at the same locations (home and work) and I never had any issues in getting them working.