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Reliance Digital Complaints & Reviews

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Last updated May 7, 2024
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Reliance Digital reviews & complaints page 10

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K
Kanchanaxp
Dec 11, 2022
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New Fridge Not Working

I have purchased a fridge from Reliance Digital in the month of January2022 soon after two months the fridge stopped working . The technician came and informed that the board has got complaint and they changed it . Now again the fridge is not working past two weeks and I have been calling the showroom to inform the same since past two weeks and no response from them yet . Yesterday a technician came and informed me that the compressor is...
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Chandranil Bhowmik
Dec 6, 2022
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Very bad staff behavior at Malda

Address:Malda

Visited Malda Reliance Digital on 06/12/2022 and ask for help but get unprofessional and very much bad replay from staff, get a bad words from him also on back....
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Address:Indiranagar, Bangalore

We purchased a Kelvinator fridge in Feb 2022 from Reliance Digital Store, Indiranagar, Bangalore. By the 3rd month our fridge's cooling stopped working at random times. It automatically used to stop cooling for hours and everything inside that used to spoil.

We raised complaint and Reliance Digital send a mechanic. He replaced some part in the fridge and asked us to use a Stabiliser (At the time of purchase, we were told by...
+3 photos
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P
purushothamvarma
Dec 5, 2022
Apr 6, 2024
This thread was updated on Apr 6, 2024
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Reconnect AC under ResQ plan doesn't cover part replacement due to rat bite

Hi citizens,

I bought 4 Reconnect AirConditioners(1ton) from Reliance Digital for my home. I also purchased RESQ extended warranty plan for each AC to cover any malfunctions in the future. I spent around Rs.5500/- for each AC RESQ plan. Altogether I have spent more than Rs.22000/- just for RESQ plan.

Recently, one of my AC was not working so I raised a RESQ service request & finally they diagnosed that it was...
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C
Chinmays972
from Jaipur, Rajasthan
Dec 4, 2022
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Refund not given by reliance digital

Address:3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai - 400 002.

Sir, i have ordered ptron smartwatch of Rs.999 from reliance digital on 16 oct after that i replaced it as it was not working and i was informed that my refund has been initiated but it has not been received to me in my paytm wallet yet i have contacted to paytm customer care and they are saying that my refund transaction was cancelled as merchant business wallet doesn't have sufficient amount kindly contact to reliance digit to reinitate...
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I have bought the Reliance BPL TV from Reliance Digital website on JAN 2022 order No : RDF26007535 . It had a problem on 23 October 2022 and raised a complaint . They told due to technical reason we cannot repair your tv we will replace with the new tv,

They created a new order : RDXF[protected] for the new TV and Told that once old tv is picked we will deliver the new TV. . They picked the old TV from my home. On the next...
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P
Pavan9870
from Vijayawada, Andhra Pradesh
Dec 2, 2022
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Regarding the rude and arrogant behaviour of Service manager Geethika,

I have purchased a tv from reliance digital, mg road branch, labbipet Vijayawada. On 6 th October 2022.

At the time of purchase, they told me the cost of tv with some discounts added, . And asked me to pay rupees 4300 for the additional extended warranty, I said ok and proceeded with the payment.

Some days Later I was going through the bill, . And iam searching for that 4300 which I have paid for extended warranty,...
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Address:ResQ Care, Vizag, Madhurawada

Job sheet- [protected]
ResQ care, Vizag, Madurawada

Defective Product returned for service on[protected]. No response from you since then. When tried to contact given in slip, [protected] the staff never responds. when tried to complain the in charge, Mr.Srinivas he was not willing to meet me.
Pathetic.
I should have bought the product from Shop next door, instead of YOU....
+1 photos
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Address:ResQ Care, Vizag,Madurawada.

Job Sheet [protected]
Complaint at Reliance ResQ made on[protected].
Staff not responding to Phone calls. Especially Ph. no. [protected]. When tried to contact Supervisor, Mr.Srinivas, he evaded meeting me. If no one responds, what will customer do?
If service on Tablet/laptop takes 3 months, why should I buy from You? I could aswell buy from a shop next door....
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R
rahulassam
from Kolkata, West Bengal
Nov 27, 2022
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Delivery of Television

Address:Noida

I bought a Television from Reliance digital at GIP mall in Noida. They promised the delivery within 24 hours. I have been calling at their store number to check the delivery status and they keep on saying that we will call you back in 10 min but they never call back. Since morning I have already called them 5 times but still the same response that they will call me back in 10 min. Most of the times, some lady picks up the call and it looks...
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Hello, I bought apple iPhone 14 plus on 26th Nov. As I didnt find the photo quality of the phone good, i raised a request to return the phone. The customer care guy told me they will return or replace only if it is defective. If I dont like the item, they cant take it back. I am like stuck with the phone whose photo quality is bad. Please help me with the return of the phone and refund my money. Thanks...
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M
Murugan Chellam
from Mannarakkat, Kerala
Nov 24, 2022
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Poor service support

Address:kalluri nagar, peelamedu, coimbatore

Dear Sir / MAdam,
I have complained about my washing machine repair on 12th Nov'22, after many reminders till the problem is not solved yet.
How many days do I want to wait for servicing? and the response was also very poor.

It's possible to rectify the problem or not????...
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S
surajit.bardhan
Nov 22, 2022
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Apple 20W charging adapter

Address:Purulia, West Bengal

Ordered one Apple 20W adapter from Reliance Digital online store on 17th of November and choose the delivery option as pick up at store. After made the payment it was showing order is ready to pick. So usually I went to the store and asked them about my order and they confirmed my order and that time they printed one temporary bill and get me the product but at the final checkout time they told me that in their system some technical issues...
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M
muftimohali
Nov 21, 2022
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Harassment and mismanagement by company

Ordered a Logitech MK275 Wireless Combo Keyboard with Mouse vide Order No RDF43291510 on 4th Nov 2022 and paid full and final amount of Rs 1495/- online.
Courier boy came to deliver my parcel on 7th Nov but the parcel was tampered and when i objected for the same he taken parcel back.
I called customer care no [protected] same day and told the whole matter and requested them to deliver my parcel in fine packing on priority as...
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Divyesh Divakar
from Mohan, Uttar Pradesh
Nov 18, 2022
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Charging for handing over a copy of OS in Pen drive for a new laptop purchase

Address:City Centre, 2nd Floor, Mangaluru, Karnataka

I have purchased a LENOVO model laptop from reliance digital on 18/11/2022. They have offered me a competitive price, the reason for which I decided to purchase laptop at their store. But after the billing, they asked me to buy a pen drive so that they can give me a copy of OS for future use, in case required. I had a pen drive of 16 GB and hand overed the same. Then they told me that still I have to pay them Rs. 600/- for that service. I...
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H
Hbabukumarr7
Nov 18, 2022
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Refund not received after cancellation of item

Website:www.reliancedigital.in

Refund amount not received 16249rs after cancellation o 14th November still not received refund
Order No.: RDF43698107
Complaint no: COM02441859...
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T
taraRawat
Nov 15, 2022
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Refund reference number RR02437625

They do not initiated refund within 7days....
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T
taraRawat
Nov 14, 2022
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I'm complaining about money not refunded.

Address:Reliance Digital
Website:www.reliancedigital.in

I have booked my Moto phone on 2/11
They cancelled on 3/11
But not refunded yet this date 14/11/22...
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T
taraRawat
Nov 14, 2022
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Money 7499 not refunded yet.

Address:Reliance Digital
Website:www.reliancedigital.in

I booked a Motorola phone on 2/11/22
They cancelled on 3/11/22
But until now date 14/11/22, they not processed refund...
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R
Rameshsrini
from Chennai, Tamil Nadu
Nov 13, 2022
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Invoice against different TV Model than what was ordered

Address:1801, birchwood, Hiranandani Upscale, 5/63 OMR Road, Egattur,

I placed an order for a Samsung 32 inch TV via Reliance Digital via order RDF2143239 for TV model (32T4050) back in Nov 5, 2022...However Reliance delivered a different model 32T4450.
The samsung guy (from Reliance) came and did the TV installation but he also did not point it out.
Now, there is a fault identified with the Motherboard on account of which the TV suddenly goes off air and then after a second of two comes back..br...
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