Reliance Fresh — abuse and humiliation by staff at reliance store

Address:	Ghaziabad, Uttar Pradesh
Website:	Reliance smart / reliance fresh

I am really devastated by the staff at reliance smart store here. I and my father were on billing counter for vegetables. We were differentiating the discounted and fresh vegetables of our cart when the billboy of adjacent counter put allegation on us telling our billing boy to see if we are cheating and mixing the fresh and discounted vegetables to which we replied that they can check but we aren't like the ones who cheat. Like that... For trivial reasons. My father clearly told him that he should not speak nonsense n rubbish *faltu* about any costumer or else he will have to see for himself. Boys like him who speak rubbish work very lowly jobs in bad profession. But the boy argued with us and another head of his that we are saying nonsense about him. Some other staff person somehow ended the argument. The boy started crying and told false things to the manager and another person related to manager. The manager came with the other man and the boy to us to simply defend the boy without listening. They pushed us out with their hands and challenged my father to do whatever he can outside the premises (Indicating a face to face.. Hand on hand fight). We were literally pushed by hands. I mean how dare they insult us like that?! The another blue shirt person with the manager started shouting on top of his voice and told other staff that my father threatened the billing boy's life which was totally false. He just said *agar faltu bolega toh faltu sunega* and *aise badtameezi ke liye koi nahi chodega* they misinterpreted and created a scene. The other man with manager started to shout and spoke in threatening goon accent to scare us. But i'm sorry to say if this is how they think they can shut me they are wrong. I'm giving the complaints department some time to figure it out otherwise we are going to lodge a fir as well as consumer humiliation case on the firm. I need a written apology and the guarantee that there won't be any harm to us.

Because is clearly intolerable. This is not how it works!!