Reliance Fresh — amount deducted from paypal but payment timed out from store end.

Address:

Cuttack, Odisha, 753004

Hi there,

It's been a week i purchased groceries of rs.1275 and payment mode was bharatqr (Payzap). Amount got deducted from my wallet but payment was timed out from store end. I had to pay via my card again.
I had raised a complaint to payzap team they told it would be refunded back within 10days else i need to contact the merchant i. E. Reliance.

Could you please investigate and contact me on my cell - [protected]?

Thanks much.
Looking forward for a quick reponse.

Cheers,
Snigdha